HT201322: Hide and unhide iTunes Store, App Store, or iBooks Store purchases

Learn about Hide and unhide iTunes Store, App Store, or iBooks Store purchases
letoyoung

Q: try to unhide my purchase, but can not find  "View Hidden Purchases"

I hid one of my music album purchases by an accident. now i wanna unhide it, so that i can import the album to my ipod.

i did some research, and find this page: http://support.apple.com/kb/HT4919i .

i tried as what it says but i really can not find "View Hidden Purchases" on my account information page.

the only two things i can see in "Itunes in the cloud" are "Manage Devices" and "Learn More".

No "View Hidden Purchases" part!

i need help! thanks!

Posted on Jan 15, 2013 11:35 AM

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Q: try to unhide my purchase, but can not find  "View Hidden Purchases"

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  • Helpful answers

  • by AnaMusic,

    AnaMusic AnaMusic Jan 15, 2013 11:37 AM in response to letoyoung
    Level 9 (57,213 points)
    Jan 15, 2013 11:37 AM in response to letoyoung

    To unhide your purchases

    1. Open iTunes on your computer. You can download the latest version of iTunes here.
    2. If you're not already signed in, choose Store > Sign in. If you're signed in, skip to step 4.
    3. Enter your Apple ID and password, then click the Sign In button.
    4. Choose Store > View My Account. (You may be asked to enter your password again).
    5. Click on View Hidden Purchases from your Account Information page.
    6. Choose a content type by clicking Music, TV shows, Apps, or Books from the top.
    7. Click the Unhide button next to the item you would like to restore.

    Note: If the item you are unhiding is not already downloaded on your computer locally, it will begin downloading automatically.

    To hide or restore purchases on your iOS device

  • by Bangkok Dangerous,

    Bangkok Dangerous Bangkok Dangerous Jan 16, 2013 5:13 AM in response to letoyoung
    Level 1 (0 points)
    Jan 16, 2013 5:13 AM in response to letoyoung

    I have the same problem but this poster who replied with the solution does not understand that the option to click on hidden purchases is missing from the account page???????? We know where to find it but it is not there!!!!!

     

    <Edited By Host>

  • by Deep Freeze,

    Deep Freeze Deep Freeze Jan 16, 2013 2:10 AM in response to letoyoung
    Level 1 (10 points)
    Jan 16, 2013 2:10 AM in response to letoyoung

    I have the same problem. There is no "View Hidden Purchases" link.

     

    Probably iTunes was changed. I found some screenshots from the old version:

    http://9to5mac.com/2011/10/13/tips-how-to-selectively-hideunhide-past-itunes-pur chases/

     

    Now what? Can anybody update the support article or fix iTunes or what???

  • by Deep Freeze,Solvedanswer

    Deep Freeze Deep Freeze Jan 16, 2013 5:03 AM in response to letoyoung
    Level 1 (10 points)
    Jan 16, 2013 5:03 AM in response to letoyoung

    Here is the workaround:

     

    In my case two TV episodes are hidden.

    1. Download a free app. (Probably anything, but not of the type you are missing.)
    2. Hide the app.
    3. Now the "View Hidden Purchases" link appears on your account page.
    4. Unhide your app as described in the support article.
    5. Surprisingly on the "TV shows" tab there are also hidden items.

     

    Great bug! I love it.

  • by letoyoung,

    letoyoung letoyoung Jan 17, 2013 10:47 AM in response to letoyoung
    Level 1 (0 points)
    Jan 17, 2013 10:47 AM in response to letoyoung

    thank you! it works! yayyyyyyyyyyyyy!

  • by rlabatt,

    rlabatt rlabatt Dec 31, 2013 9:49 PM in response to letoyoung
    Level 1 (0 points)
    Dec 31, 2013 9:49 PM in response to letoyoung

    With iTunes 11.x this may have changed and my fix was to check "show iCloud purchases" in Preferences/Store, bottom part of the page.

    Screen Shot 2013-12-31 at 7.44.30 PM.png

    After clicking Ok, wait a few seconds and the page will fill with all your purchases that are on iCloud.

  • by zappa93,

    zappa93 zappa93 Jan 23, 2016 8:36 PM in response to letoyoung
    Level 1 (0 points)
    Jan 23, 2016 8:36 PM in response to letoyoung

    i stumbled across this as i was looking at my account. i bought an album of a japanese group right as it was released to the iTunes store Japan, and around the same time got a few free apps, etc. i must confess my memory isn't great but some of the page was kanji, the song titles were in english and were as expected.

    everything seemed good. then later i looked on my iPhone, revealed hidden purchases, and it showed i had bought a U2 album. Now, i did not buy a U2 album, and my account seems normal, not hacked, every other detail seems correct, and my only explanation to myself is that somehow the SKU# of the japanese album was somehow attributed to a U2 purchase. On iTunes on my mac it shows the song titles totalling the correct purchase price, but the phone says U2. i am only mentioning this here to make a note of it, that i will be checking and refreshing the next few days to see if it works itself out, and watching for any fraud.

    i am not alarmed yet nor ready to call or raise a ruckus, but i am old and listen to mostly old music from CDs. I mainly buy apps and they always have processed correctly. I bought the album, from Band-Maid, the week i think that David Bowie died so the world was kind of in turmoil. Again, I understand the complexity of global e-commerce networks and am assuming this will all sort itself out.

    all that long winded explanation aside, why would one buy an album and hide it? To gift a family member? Surprise them that it is in the family share library? i think i understand this process, but i am typing this in so i can make sense of it later. i do see though that there could be a potential for fraud, although apple really seems to be on top of such things. Meticulous records are kept, we are talking about 12 US dollars, not a big deal, i watch my cards and apple account closely and my family and i talk and are aware of what we buy with our iTunes account. Just getting started really. But sometimes things get spidered and indexed and meaningful relationships in the data are detected. so i had a spare moment to type this. there is the evolving iTunes, iTunes match, music, beats, radio, all these elements coming together and if a human sees this and would like clarification i can give feedback.

  • by King_Penguin,

    King_Penguin King_Penguin Jan 23, 2016 11:19 PM in response to zappa93
    Level 10 (132,545 points)
    iTunes
    Jan 23, 2016 11:19 PM in response to zappa93

    The U2 album, Songs Of Innocence, was given free to everyone about 16 months ago when the iPhone 6 was announced.

     

    For hiding items, people's music tastes might change over time.