Skip navigation

Why will spreadsheet not open?

155 Views 2 Replies Latest reply: Jan 1, 2014 9:22 AM by fenrother RSS
fenrother Calculating status...
Currently Being Moderated
Jan 1, 2014 9:06 AM

I am trying to open a recent spreadsheet but get the message that I need a newer version of Numbers. However when I check in the App store ,it shows the latest version is already installed. I am sure this was done when I updated to Mavericks in October 2013.

Any suggestions to overcome this blockage would be appreciated. I am on OSX 10.9.1.

  • SGIII Level 4 Level 4 (3,300 points)
    Currently Being Moderated
    Jan 1, 2014 9:12 AM (in response to fenrother)

    This is confusing to a lot of people. When you downloaded the new version of Numbers the old version remained on your Mac. The new version is in Applications. The old version is in a subfolder within Applications. The icons look similar so it's easy to think you're trying to open a document with the new version whereas in fact the old version has been activated and is trying to open it.

     

    If you tend to open documents from Finder then right-click and Open With ... Numbers.app (3.0).

     

    Or you can open Numbers 3.0 (the one in the Applications folder, not the iWork '09 subfolder) and open the document from there.

     

    Any icons you had on the Dock before the upgrade are of course still pointing to the old version.

     

    SG

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.