HT204380: Use FaceTime with your iPhone, iPad, or iPod touch
Learn about Use FaceTime with your iPhone, iPad, or iPod touchQ: When I ring someone on FaceTime, I can get them and I hear FaceTime ring. When someone rings me, FaceTime Remain unresponsive. Why ... When I ring someone on FaceTime, I can get them and I hear FaceTime ring. When someone rings me, FaceTime Remain unresponsive. Why is this so? I use FaceTime very regularly and I am inconvenienced when it is down. more
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Helpful answers
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Jan 1, 2014 8:33 AM in response to Ana SweetPeaby brenden dv,Hi Ana SweetPea,
If you are having issues receiving FaceTime calls, you may find the following article helpful:
http://support.apple.com/kb/ts3367
Regards,
- Brenden
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by Ralph Johns (UK),Jan 1, 2014 12:44 PM in response to Ana SweetPea
Ralph Johns (UK)
Jan 1, 2014 12:44 PM
in response to Ana SweetPea
Level 9 (73,336 points)
ApplicationsHi,
If we are talking about the Mac version I would check your Mac Firewall settings and whether your Router is allowing the ports involved.
8:44 pm Wednesday; January 1, 2014
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad

