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How to spend last $0.70 balance to switch store

15194 Views 11 Replies Latest reply: Jan 2, 2014 3:36 AM by jamesbyron3 RSS
lorenapar Calculating status...
Currently Being Moderated
Jul 1, 2012 4:06 PM

HI, I would like to switch store and haven't been able to spend the last 0.70$ credit I have in my account. I'd like to know if there are products on this price or if I can switch losing this credit. I am in Colombia now and can't buy iTunes card here, apparently.

 

Thanks.

Lorena

  • Chris CA Level 9 Level 9 (73,385 points)
    Currently Being Moderated
    Jul 1, 2012 5:51 PM (in response to lorenapar)

    Add a credit card and make a purchase more than .70 cents.

    It will use the .70 cents then put the rest on the credit card.

  • Limnos Level 8 Level 8 (36,585 points)
    Currently Being Moderated
    Jul 1, 2012 6:55 PM (in response to lorenapar)

    You don't say why you are switching stores. Some people try because they want to buy items from another country. Just so you know, the iTunes Store in a country is intended only for use by that country's residents while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store.  You are also restricted to waiting 90 days between country changes.

     

    E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance. - http://www.apple.com/legal/itunes/us/terms.html#SERVICE"

  • Limnos Level 8 Level 8 (36,585 points)
    Currently Being Moderated
    Jul 2, 2012 10:47 AM (in response to lorenapar)

    You can write to Apple and ask them to keep the balance to zero your account.  You are better off keeping your same AppleID.

     

    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

  • Chris CA Level 9 Level 9 (73,385 points)
    Currently Being Moderated
    Jul 2, 2012 12:02 PM (in response to lorenapar)

    lorenapar wrote:

     

    I am switching store because I moved to another country (Colombia) and I read I could do this as soon as I have no balance on my account. I don't have a credit card with US billing address to add credit.

    You don't add credit and you don't use a U.S. credit card.

    You add a credit card from the country your iTunes account is in then make a small purcahse (one song).

    Then you will have a zero balance.

    You can then switch countries.

     

    Or send email as Limnos suggested above.

  • hallimagg Calculating status...
    Currently Being Moderated
    Sep 2, 2012 2:13 AM (in response to Chris CA)

    he can't add a credit card to the current iTunes account as he no longer has a credit card with an address in that country. I'm having the same problems.

  • slyworld Calculating status...
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    Nov 18, 2012 6:20 AM (in response to lorenapar)

    i'm having the same problem as well.. any solution to it by now?

  • Chris CA Level 9 Level 9 (73,385 points)
    Currently Being Moderated
    Nov 18, 2012 7:57 AM (in response to hallimagg)

    hallimagg wrote:

     

    he can't add a credit card to the current iTunes account as he no longer has a credit card with an address in that country.

    How do you know?

     

    You need a credit card or you need to contact iTunes support.

    That is how you change it.

  • Chris CA Level 9 Level 9 (73,385 points)
    Currently Being Moderated
    Nov 18, 2012 7:57 AM (in response to slyworld)

    slyworld wrote:

     

    i'm having the same problem as well.. any solution to it by now?

    Yes.

  • vaiobum Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 30, 2013 4:57 AM (in response to Chris CA)

    Thank you very much!!!!

  • jamesbyron3 Calculating status...
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    Jan 2, 2014 3:36 AM (in response to Limnos)

    This hole problem is ridiculous, I currently live in Spain and work in the UK, Norway, and France (next year it could be Germany or anywhere else for that matter) I have now idea how long I will be in any one place. From what I have read here I should only be using the itunes stores of those country's while a am in them yet I can only change once in ninety days. As for the suggestion that I use a credit card from each country to buy credit is just not viable. I have enough to do with out spending my time applying for credit cards countrys I have no credit history in. In my opinion even going though the process of buying a gift card then having to spend as much of it as I can. Then righting and e-mail to Apple support to give them my unused credit, just so I can take advantage of local apps and not contravene these terms http://www.apple.com/legal/itunes/us/terms.html#SERVICE"  while I use or attempt to use the iTunes Service from outside the county I Have bean prviously loged into.

     

    What scenario are Apple trying to avoid exactly? It all seams mad and contraditory to me to me.

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