Currently Being ModeratedNov 2, 2013 9:52 PM (in response to defecta)
I have been experiencing the same issue. Mostly seems to happen when using ARD on OSX Server 10.9 and connecting with client machines running 10.9 outside of the LAN. No issue inside the LAN or when contacting machines running 10.8, 10.7, 10.6, etc.
Thanks for the tip about using Adaptive Quality: it helped a lot and will at least be workable until there is a fix.
Currently Being ModeratedNov 3, 2013 10:29 PM (in response to defecta)
I am having this EXACT same issue. Worked fine with 10.8.5 on ard 3.6.x but now works like crap. It's not even usable.
2012 imac --> 2009 mac pro. Both on OSX 10.9 and ARD 3.7.
Terrible framerate. Slow and choppy. Mouse is almost uncontrollable, it's so bad.
Apple, PLEASE help us!
Currently Being ModeratedNov 3, 2013 11:58 PM (in response to newtrawn)
So it would seem this issue is pretty easy to reproduce. Which makes me wonder how much testing this 3.7 update got before release. Unpressed. Anyone got a developer account that is willing to submit this as a bug? I know Apple never check these forums so there is zero chance of them reaching out and helping us here.
Currently Being ModeratedNov 10, 2013 12:49 AM (in response to newtrawn)
Just thought I would let you know that I just did a fresh install of Mavericks as opposed to the upgrade from Mountain Lion because I was having heaps of issues since upgrading to Mavericks. (Steve you are sorely missed mate. The crappy software Apple is releasing these days is horrifying!)
My ARD mouse lag issues are now gone but now the screen redraws take ages. I've timed it and it takes 10 seconds for the screen to update. I dont know whats worse, mouse lag or screen??
Currently Being ModeratedNov 10, 2013 3:14 AM (in response to defecta)
I just made an interesting discovery. The issues I am experiencing only apply when my Mac Mini is connected to my router via ethernet. Connected via WiFi its the same performance on Full Quality settings as prior to Mavericks. =/
I have been running Remote Desktop from my MacBook Pro via wireless also.
Is anyone else connecting to their remote Mac via the same methodology as myself?
Currently Being ModeratedJan 3, 2014 5:47 AM (in response to defecta)
Same problem here for me:
Some ARD clients behind a vpn-tunnel.
ARD admin cpmputer running 10.9.1 and ARD 3.7.1
There is no problem with clients running 10.6.8, 10.7.5 and 10.8.5 with ARD client 3.5.4, 3.7 and 3.7.1
But clients with 10.9.* and ARD client 3.7.* is it impossible to do remote control. It does not matter which color/quality mode i select. The mouse movement is extremly sluggish and lagging - it takes a few seconds until the mouse settles down - I need about 10 seconds to close a window.
Once again all clients are controlled via the same vpn tunnel from the same ARD admin-computer.
Apple has to fix it ASAP. We rely on reliable software products.
Currently Being ModeratedJan 14, 2014 1:37 AM (in response to Christoph Ewering1)
After some investigating my problem with mouse lag on Mavericks was related to locking computer screen.
As soon as I unlock the screen the lag is gone.
Choosing adaptive quality makes the work possible but irritating.
With lag it is impossible to do anything but simpliest things.
Currently Being ModeratedJan 18, 2014 8:28 AM (in response to defecta)
Just discovered this problem after using my new iMac to control my now headless Mac Mini (on the same desk). What's strange is that if I connect a monitor to the Mini the mouse lag in ARD on the iMac disappears. When I disconnect the monitor it instantly returns?
Looks like this is a known issue with headless Minis.
Message was edited by: mullen8
Currently Being ModeratedFeb 25, 2014 5:14 PM (in response to defecta)
Hey, I just found out I was having this problem as well with 10.9.1 and ARD 3.7.1. Thanks for the tip about Adaptive Quality, it is actually less laggy then greyscale for us. (we never use Fully Quality). Not really sure how that is possible but at least I can use it now.