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My iphone 5s is not recognized by Itunes so I cannot sync with my windows 8.1 . my ipod touch will but not my Iphone. do you have a solution?

3317 Views 10 Replies Latest reply: Jan 18, 2014 5:59 AM by Zebstery RSS
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Jan 2, 2014 3:15 PM

My IPhone 5S is not recognized on my Itunes so I cannot transfer music from my library to my phone. I use window 8.1 OS. My ipod touch is recognized so the problem is limited to my IPhone 5S. I have tried the solutions offered by Apple support What can I do? 

iPhone 5s, Windows 8, 8.1


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