1 6 7 8 9 10 11 Previous Next 162 Replies Latest reply: May 21, 2014 4:39 PM by IanButler Go to original post Branched to a new discussion.
  • 105. Re: Mavericks files / directories in finder slow showing up
    Eric Hildum Level 2 Level 2 (265 points)

    Then please reproduce the problem, collect the sysdiagnostics report, and submit the bug report to Apple. Then post the BR number here so others can reference it. Once posted with diagnostic information, Apple can start working on resolving it.

     

    And for the record, Apple has fixed many of the issues I have reported.

  • 106. Re: Mavericks files / directories in finder slow showing up
    brilor Level 1 Level 1 (20 points)

    Eric Hildum wrote:

     

    Then please reproduce the problem, collect the sysdiagnostics report, and submit the bug report to Apple

    Yep, already done almost two months ago. See my related post.

  • 107. Re: Mavericks files / directories in finder slow showing up
    zer0ed Level 1 Level 1 (0 points)

    Good, then will look forward to this issue finally getting resolved by Apple!   As brilor states, he submitted this info almost 2 months ago.

  • 108. Re: Mavericks files / directories in finder slow showing up
    me-hutch Level 1 Level 1 (0 points)

    Tx for taking the time to respond Eric, but its clear the problem is universal in 10.9.1. So its not like Apple doesn't know about the problem

     

    Must be a serious bug since Apple addressed the issue here, or in the IT press. I've been all over the web and it IS universal in mavericks upgrades. Our IT people have been on the horn to Apple and they plain & simple don't know why this is happening. Very unusual and surprised there isn't more outcry in the IT press and by Mavericks users. OH how I wish I hadn't upgraded to Mavericks. Photoshop CS apps open quicker than I can bring up a file open dialogue. Gads!

     

    This single issue has singlehandedly submarined my effort to get more Mac's into the workplace as NO ONE wants to wait 10-20 seconds for a file dialogue box to open during a busy day of multi-tasking. Kills efficiency & creates a serious multi-tasking hiccup. Our head of IT works for me, but I honestly can't push the MAC issue with this serious bug.

     

    APPLE ARE YOU LISTENING?

  • 109. Re: Mavericks files / directories in finder slow showing up
    zer0ed Level 1 Level 1 (0 points)

    Honestly, I'm shocked as well that Apple hasn't addressed this critical issue yet! Guess now we know why Mavericks was offered for free!

     

    Jan 3, 2014 12:09 PM (in response to Eric Hildum)

     

    Eric Hildum wrote:

     

    Then please reproduce the problem, collect the sysdiagnostics report, and submit the bug report to Apple

     

    brilor, has already told Eric he's submitted this info almost 2 months ago, and still no solution or even acknowledgement from Apple of the problem! Others have also submitted reports to Apple! Time to come out of denial Apple, and once and for all fix this issue!

  • 110. Re: Mavericks files / directories in finder slow showing up
    brilor Level 1 Level 1 (20 points)

    me-hutch wrote:

     

    Must be a serious bug since Apple addressed the issue here, or in the IT press.

    AFAIK, Apple has NOT addressed the issue here on this forum and they don't. See my comment below.

    me-hutch wrote:

     

    APPLE ARE YOU LISTENING?

    Apple does not monitor the forum. Either Apple feedback or Bug Reporter is a better target for your justifiable frustration.

    By the way, I know of at least two open rdars on this issue: 15434435 and 15241878

  • 111. Re: Mavericks files / directories in finder slow showing up
    brilor Level 1 Level 1 (20 points)

    me-hutch wrote:

     

    This single issue has singlehandedly submarined my effort to get more Mac's into the workplace as NO ONE wants to wait 10-20 seconds for a file dialogue box to open during a busy day of multi-tasking.

    Presumably the workaround solution for this issue( posted by Snaggletooth_De in this thread and the related thread ) and the related issue isn't useable?

  • 112. Re: Mavericks files / directories in finder slow showing up
    Kevin McMurtrie Level 1 Level 1 (0 points)

    ****, I'm getting this too.  Finder is calling fsgetpath, getattrlist, and getxattr over and over for each file in a folder.  No subfolders will display until that bug eventually quits.

  • 113. Re: Mavericks files / directories in finder slow showing up
    verstaerker2 Level 1 Level 1 (0 points)

    i got it fixed by rebuilding the spotlight index

    sudo mdutil -E -v -a

  • 114. Re: Mavericks files / directories in finder slow showing up
    igirl1 Level 1 Level 1 (25 points)

    verstaerker2 wrote:

     

    i got it fixed by rebuilding the spotlight index

    sudo mdutil -E -v -a

    Interesting and worth a try (if someone can verify this procedure is correct and safe) but why would this happen to begin with on a brand new MacBook Air?

  • 115. Re: Mavericks files / directories in finder slow showing up
    Eric Hildum Level 2 Level 2 (265 points)

    The command is safe. It discards any existing index on all indexed volumes and creates new ones from the volume's files. This will take some time, and while the new indexes are being created you can expect your system to run a bit slowly. Depending on the volume of data, this could take several hours. Also, until the new indexes are complete you may not find all the files, contacts, or email you expect when doing a search.

     

    The -v option causes the utility to print additional information about what it is doing, and can be omitted.

     

    As for why this would be a problem on a new MacBook Air; I have no idea.

  • 116. Re: Mavericks files / directories in finder slow showing up
    Bob_H Level 1 Level 1 (0 points)

    I had that set to always before loading Mavericks. I toggled it off then back on, suprisingly seems to allow "normal" finder action..

     

    Thank you for the the tip

  • 117. Re: Mavericks files / directories in finder slow showing up
    brilor Level 1 Level 1 (20 points)

    igirl1 wrote:

     

    verstaerker2 wrote:

     

    i got it fixed by rebuilding the spotlight index

    sudo mdutil -E -v -a

    ...why would this happen to begin with on a brand new MacBook Air?

    Deleting the Spotlight metadata with mdutil has not solved the issue for most( including me ) users on this thread. Finder slowdowns can occur for many reasons that are cured with standard maintenance such as the mdutil command shown by verstaerker2. The symptom on a brand new Macbook Air suggests your problem is the same as the majority posting on this thread. I would suggest reading the entire thread to learn all the steps people have tried. Also, you might try the workaround from SnaggleTooth_DE. If the workaround solves your issue, your machine has the same issue as most posters. Even if you aren't comfortable running a machine with this workaround installed( and that is understandable ), it is easy to remove and will confirm if you have the thread issue. If the workaround doesn't solve your issue, consider using some of the other troubleshooting ideas discussed in this thread. Good luck.

  • 118. Re: Mavericks files / directories in finder slow showing up
    kb8wfh Level 1 Level 1 (5 points)

    I also tried doing the spotlight repair issue when I first had this problem. I started this thread with the observation of what was going on and that was after I tried several issues repairs with spotlight thinking it was the problem. While there are clearly issues with spotlight causing something like this, it is clearly separate from the finder slowdown issue.

     

    Apple also knows about it from various bug reports submitted. So I know they are working on it. But the length of time it has taken to still not have found a solution to this natively with the OS is really telling of the quality tissues they are dealing with now. As much as I love what works about Mavericks, I wish I had never upgrade to it for the bugs that are present. Buggiest OS release I have seen since OS 8.

     

    We are lucky in that most everyone here has been able to solve this with the workaround that was found. But I have already helped people who have no deep knowledge of OS X and they shouldn't have to in the first place. That's the point of what we expect from OS X and Apple. So keep sending them bug reports and trying to help them get this solved and hope for better quality control in the future. 

  • 119. Re: Mavericks files / directories in finder slow showing up
    eclectic_guy Level 1 Level 1 (0 points)

    amamino's suggestion of setting the show scroll bar setting to "Always" worked for me. My folders now pop up immediately (as oppossed to the 15-30 or longer wait I was enduring). I open a lot of files during the day; so I was becoming very frustrated with this. I found the autoscroll bar feature buggy anyway - scrolll bars seem to pop in and out randomly.

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