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How do I get my photos back?

125 Views 4 Replies Latest reply: Jan 3, 2014 8:31 PM by AmberK85 RSS
AmberK85 Calculating status...
Currently Being Moderated
Jan 3, 2014 7:45 PM

When I upstaed my phone, for whatever reason none of my photos from my photo stream came back, and on my computer only SOME of my photos are in my photo stream. Where did all of my pics go and how can i get them back?? please help!!

iPhone 4S, iOS 7.0.4
  • Allan Sampson Level 10 Level 10 (122,145 points)
    Currently Being Moderated
    Jan 3, 2014 7:53 PM (in response to AmberK85)

    For starters, Photo Stream is temporary with a limit of 1,000 photos and 30 days.


    With a Mac using iPhoto, there is an option to automatically save all Photo Stream photos in the iPhoto library. That way when the 30 day limit is reached with photos or when Photo Stream is at 1,000 photos with new photos added, the photos are saved locally. Not sure if the same is available with the Photo Stream option on Windows.


    When turning Photo Stream on with a new iOS device or after installing a major iOS update, it will take some time for all photos still available in the Photo Stream to be downloaded.


    Were or all photos that were in your Photo Stream still available in your iPhone's Camera Roll?

  • Allan Sampson Level 10 Level 10 (122,145 points)
    Currently Being Moderated
    Jan 3, 2014 8:15 PM (in response to AmberK85)

    Not sure what happened but as already provided, Photo Stream is temporary - 30 days and a limit of 1,000 photos. Syncing has nothing to do with this. Photos in the iPhone's Camera Roll and in the Photo Stream are not included with the iTunes sync process.


    It doesn't take that long for the photos in Photo Stream to come back, but since none have come back you may want to try turning Photo Stream off on your iPhone followed by turning it back on.


    For future reference if you don't want to import the photos from the Camera Roll with your computer.


    Because your Mac and PC have more storage than your iOS devices, you can choose to have all of your My Photo Stream photos automatically downloaded. In iPhoto or Aperture preferences on your Mac, select Photos (or Photo Stream) > My Photo Stream > Automatic Import. All of your photo stream photos will be imported into your Events, Projects, Photos, Faces, and Places folders in iPhoto or Aperture. On your PC with My Photo Stream enabled in the Control Panel, all of your photos will be imported into C:\\Users\<user name>\Pictures\iCloud Photos\My Photo Stream. For iCloud Control Panel 2.0 to 2.1.2 users, the path isC:\\Users\<user name>\Pictures\Photo Stream\My Photo Stream.


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