Currently Being ModeratedNov 26, 2013 9:56 PM (in response to Scooby575)
I´ve fixed my problem by moving all my gmail accounts into the new "Mailbox" app from Dropbox. Is is absalutley brilliant for the gmail accounts. And now they are running smouthly.
The exchange accounts are though still in the iphones default email program, but I never experienced them to disappear...
Currently Being ModeratedNov 27, 2013 2:50 PM (in response to TorfiM)
Depending on people's level of knowledge this can be a very nasty problem
I bought an iPad 2 three weeks ago for my 80 and 86 year old parents and configured it up with IOS7 and a basic number of apps including email.
ALL email acounts (a gmail and a .me) disappeared and I've just spent 90 minutes on the phone talking them through downloading the gmail app as I couldnt work out how they had managed to decimate their email. Of course I now realise it wasn't them.
Apple and iPads are supposed to be foolproof and ideal for the technically challenged. This is really poor.
The combination of iPad 1 not being able to run the Gmail App, the iPhone being different, significant distance hampering support and parents relying on the smartcase to turn the device on and off have all made support much worse.
Many thanks to everyone for their advice above - I'll spend 30 mins sometime explaining this over the phone !!
Currently Being ModeratedDec 4, 2013 1:06 PM (in response to Scooby575)
I have an ipad 2 and every couple of days I loose all my email accounts. With that I loose my contacts, my notesnand my reminders. When I need to check mail, is it as if no mail account is set up. Then a couple of minutes or hours, magically they appear again. Sometimes I switch off the ipad and when I switch it back on my stuff is there. Sometimes not.
Extremely annoying. And very poor from Apple's side, putting in an update with such major bugs in it. I will probably mobve away from all native Apple apps for my mail, reminders etc as Apple is simply ignoring these issues.
Currently Being ModeratedDec 14, 2013 9:09 AM (in response to Scooby575)
Same problem here with 4S and iPad 2. I've found that I can restore the missing mailbox by going to Mail, Contacts, Calenders in Settings. When I get there, the account that's missing in my inbox is always shown. I open the account and flip the Mail switch from green to white and back to green. There's a momentary "Turning off Mail.." and "Turning on Mail..." sign. When I go back to my inbox, the missing accounts have been restored.
But, really, I shouldn't have to go through this routine every time my device decides to hide one of mail email accounts. This thread is months old and Apple should've issued a fix by now.
Currently Being ModeratedDec 26, 2013 7:32 PM (in response to Scooby575)
this upgrade to ios 7 really suck. Had loads of e-mails stored mailboxes under local folders and they are all gone. Have to manually add all of the folders back and lost all of the stored info. lost all of my books (personally created files) in iBooks. Really ******!
Currently Being ModeratedDec 27, 2013 12:33 AM (in response to Scooby575)
same issue. happens every few days -- mostly one of my mail accounts, sometimes several. regretting this update for this and many other reasons ( freezing, sluggishness, crashing, etc)
Currently Being ModeratedJan 3, 2014 10:53 PM (in response to Gintam)
Like Gintam, I want to thank you very much, Mark, for your simple solution to this issue. The question remaining is why "the options had been turned off somehow." Anyway, your insight has saved the sanity of lots of us, I suspect. Thanks again!
Currently Being ModeratedJan 8, 2014 4:43 AM (in response to Scooby575)
I'm in this boat as well. The 'solution' or 'fix' should not be restarting the mail app after forcing it to quite, restarting the phone, or turning options back on that I never turned off. I am having similar issues with my contacts randomly disapearing from different sources where aparently that 'option' had been turned off too. I am truly enjoying ios 7 on my 4s, it is like a new phone in many aspects; but this is also my business phone and I cannot tinker every day to make it work the way it is supposed to.
If it helps... iPhone 4s 64GB, 9 email accounts (of which there are several pop3, an exchange, and two IMAP accounts)
This also disturbs my notification settings and I am barraged with unwanted notifactions that have been magically turned on until I go through and manually quiet things down again.
A big thank you to everyone that has posted temporary fixes until the Apple guys tweak this!
Currently Being ModeratedJan 9, 2014 6:09 AM (in response to Scooby575)
Thanks ThemApples! Same problem, when I went to check mail today my Iphone said welcome to Mail accounts and all of my accounts and folders seemed to be wiped..... Restarted my phone and they all came back. This is the second weird thing that happened to me in the last two weeks. Last week all of my contacts disappeared and also got deleted in back up assist. Fortunatly they were not deleted from the deleted but when I restored them they were all in my phone twice. I am beginning to think about upgrading to a different phone :-)
Currently Being ModeratedJan 9, 2014 9:18 AM (in response to lion56)
I'm replying to this post because the same thing has been happening to me on my iPad Mini, and it's starting to really annoy me. PLEASE APPLE, SORT IT OUT! I have 3 email accounts on my device, and it's anyone's guess which of them I'll be able to access each time I turn on the iPad. I have work-arounds, like most of you - but somehow - THE REASON I HAVE A TABLET, IS FOR CONVENIENCE!!! - And yes, this problem makes the whole process of checking mail on the run very INCONVENIENT!!!
Help us Apple, you're our only hope . . .
Just don't turn over to the dark side of recurrent bugs (like Darth Microsoft . . .)