HT1600: Apple TV (1st generation): How to update Apple TV software
Learn about Apple TV (1st generation): How to update Apple TV software
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Helpful answers
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Jan 3, 2014 1:13 PM in response to Uwe1970by Mjscool9,I am having this exact same problem. Anyone have any solutions? It worked fine until I did the Apple TV update
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Jan 3, 2014 8:47 PM in response to Mjscool9by Natday,I've had three days of reset and restart. Nothing works. Move to different Tvs Internet is strong through tout the house.
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Jan 4, 2014 6:57 AM in response to Uwe1970by diesel vdub,Do as the image suggests, connect the ATV to a computer running iTunes via microUSB and restore it.
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Jan 10, 2014 9:34 PM in response to diesel vdubby Natday,Finally got a microUSB. Have it connected to my laptop, opened itunes - now what?
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Jan 11, 2014 5:11 AM in response to Natdayby diesel vdub,Restore the device via iTunes.
The Gen 3 ATV requires external power as well.
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Jan 14, 2014 11:37 PM in response to Uwe1970by Natday,I bought the usb, restored to original settings, and still NOTHING! we have restored, restarted, rebooted, used different tv's and NOTHING. This is beyond frustrating. And, yes, we rebooted the internet modem as well numerous times. The entire house has internet and all of our computures, iphones, and ipads get internet service except for APPLE TV.
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Jan 15, 2014 3:28 AM in response to Natdayby diesel vdub,Are you attempting to connect via wired or wireless connection?
It is probably time to take the ATV to Apple for evaluation.