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wilhem tell

Q: how do pay for imatch renewal from my apple-id credit. I have $100s in my itunes account, how do I pay for imatch subsription renewal?

it wont let me and keeps prompting for a credit card. thanks

Posted on Jan 2, 2014 6:59 AM

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Q: how do pay for imatch renewal from my apple-id credit. I have $100s in my itunes account, how do I pay for imatch subsription rene ... more

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  • by PlaceNarration,

    PlaceNarration PlaceNarration Jan 4, 2014 9:36 AM in response to wilhem tell
    Level 1 (0 points)
    Jan 4, 2014 9:36 AM in response to wilhem tell

    Here are 2 answers I found after 3 hours of searching and multiple phone calls to Apple. I found an Apple tech guy who was the nicest and most helpful person I've ever dealt with. Thank you Jason!

     

    Now I'm paying it forward, after finally getting an answer:

     

    1st confirmation that if you have a card on file AND an apple credit balance, iTunes/Apple should take the amount for your iTunes Match renewal from your Apple credit or iTunes gift card credit FIRST.

     

    Ok it won't let me post these links. I have no idea why. Here's how to find them:

     

    Go to Apple's main website.

    Click on support.

    Then search for: HT4914

     

    Note: "You may use store credit to pay for your iTunes Match subscription; however, you must have a valid payment method on file at the time of sign up."

     

    ...

  • by PlaceNarration,

    PlaceNarration PlaceNarration Jan 4, 2014 9:36 AM in response to PlaceNarration
    Level 1 (0 points)
    Jan 4, 2014 9:36 AM in response to PlaceNarration

    ...

     

    2nd bit of Apple info:

     

    Go to Apple's main website.

    Click on support.

    Then search for: HT5582

     

    Note: "Order of iTunes billing methods When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance."

     

    NOW, on Monday my iTunes Match is supposed to renew automatically. If it does and does not take from the credit on my account, I will be a very frustrated Apple users, and will most certainly alert you all to be helpful. If I don't update again, it's because it actually worked the way it should.

     

    Pay it forward when you find out for certain answers folks. We only have each other on these forums.

     

    Cheers,

    C