Skip navigation

ios can not backup in icloud

174 Views 6 Replies Latest reply: Jan 4, 2014 11:17 AM by Matinmehri RSS
Matinmehri Calculating status...
Currently Being Moderated
Jan 3, 2014 5:11 AM

Hi

I tried to Backup fom ios on icloud, the backup isnt start when i try manual or in automatic mode when wifi is on, lock,and connect to charger. before this i hadnt any problem but i have this now.

Also i have same problem in photo sync in icloud but sync of contact, note and others is great.

I have this same problem on ipad too.

 

This is the screenshot:

2014-01-03 16.24.51.png

iPhone 4, iOS 7.0.3
  • apad201 Level 2 Level 2 (475 points)
    Currently Being Moderated
    Jan 3, 2014 5:13 AM (in response to Matinmehri)

    iOS Backups generally take more than 5GB of space, so if you haven't bought more, chances are you won't be able to back up.

  • Winston Churchill Level 10 Level 10 (81,665 points)
    Currently Being Moderated
    Jan 3, 2014 6:14 AM (in response to Matinmehri)

    Welcome to the Apple Community Matinmehri.

     

    You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.

     

    First check that your device is correctly connected to the wifi/internet (settings > wifi)

     

    If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.

     

    If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.

     

    Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

     

    More about iCloud v iTunes Back Up

  • fromsouth Level 4 Level 4 (3,170 points)
    Currently Being Moderated
    Jan 4, 2014 10:59 AM (in response to Matinmehri)

    try to backup on another wifi.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.