yukt222

Q: Cannot open Google, and some other websites..

I got this problem few days ago and it is really annoying.I can open some websites but not Google, Facebook, Youtube, etc. I have Safari and Chrome installed, but both of them have the same problem. The connection is good because my friends can open these websites using the same Wifi.

I have cleared caches and restarted my laptop already. From other threads in the forum, i guess the problem maybe that my computer got hacked and is redirected to the Chinese website? I dont know... i have tried many approaches but neither works

Hope someone could help me figure it out, thanks a lot!!



MacBook Pro, OS X Mavericks (10.9.1)

Posted on Jan 4, 2014 3:50 AM

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Q: Cannot open Google, and some other websites..

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  • Helpful answers

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  • by yukt222,

    yukt222 yukt222 Jan 4, 2014 9:05 PM in response to Linc Davis
    Level 1 (1 points)
    Jan 4, 2014 9:05 PM in response to Linc Davis

    Should I also run it in the safe mode?

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Jan 4, 2014 9:16 PM in response to yukt222
    Level 10 (207,963 points)
    Applications
    Jan 4, 2014 9:16 PM in response to yukt222

    No. You should uninstall "AnyConnect." I suggest you also uninstall the worthless "CleanMyMac." It's not causing this problem, but it causes plenty of others reported on this site.

    Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

    I never install system modifications myself, and I don't know how to uninstall them. You'll have to do your own research to find that information.

    Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button.

    Back up all data before making any changes.

    You will generally have to reboot in order to complete an uninstallation. Until you do that, the uninstallation may have no effect, or unpredictable effects.

    If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

    WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

  • by yukt222,

    yukt222 yukt222 Jan 4, 2014 9:35 PM in response to Linc Davis
    Level 1 (1 points)
    Jan 4, 2014 9:35 PM in response to Linc Davis

    I just uninstalled Anyconnect and everything works now!! I think I used that app to connect Google when I was in China. How about Cleanmymac? Is there a recommanded software that does a better job? or i just dont need one? Again, thank you sooo much for the solutions, I have been struggling on this problem for two days and now it is fiexed

  • by Linc Davis,

    Linc Davis Linc Davis Jan 4, 2014 9:47 PM in response to yukt222
    Level 10 (207,963 points)
    Applications
    Jan 4, 2014 9:47 PM in response to yukt222

    How to maintain a Mac

     

    1. Make redundant backups, keeping at least one off site at all times. One backup is not enough. Don’t back up your backups; all should be made directly from the original data. Don’t rely completely on any single backup method, such as Time Machine. If you get an indication that a backup has failed, don't ignore it.

       

    2. Keep your software up to date. In the App Store or Software Update preference pane (depending on the OS version), you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis.

     

    Keeping up to date is especially important for complex software that modifies the operating system, such as device drivers. Before installing any Apple update, you must check that all such modifications that you use are compatible. Incompatibility with third-party software is by far the most common cause of trouble with system updates.

       

    3. Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” "boosters," “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, such stuff is useless or worse than useless. Above all, avoid any software that purports to change the look and feel of the user interface.

      

    The more heavily promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.

       

    As a rule, the only software you should install is that which directly enables you to do the things you use a computer for, and doesn't change the way other software works.

      

    Safari extensions, and perhaps the equivalent for other web browsers, are a partial exception to the above rule. Most are safe, and they're easy to get rid of if they don't work. Some may cause the browser to crash or otherwise malfunction.  Some are malicious. Use with caution, and install only well-known extensions from relatively trustworthy sources, such as the Safari Extensions Gallery.

      

    Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve.

     

    4. Beware of malware. Malware is malicious software that circulates on the Internet. This kind of attack on OS X used to be so rare that it was hardly a concern, but it's now increasingly common, and increasingly dangerous.

     

    There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable.

     

    Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must come directly from the developer's website. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from the web, without your having requested it, should go straight into the Trash. A web page that tells you that your computer has a “virus,” or that anything else is wrong with it, is a scam.

     

    In OS X 10.7.5 or later, downloaded applications and Installer packages that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.

     

    Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most people don't.

     

    5. Don't fill up your boot volume. A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a boot failure. This is more prone to happen on the newer Macs that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem.

       

    While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage use and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.

      

    If storage space is running low, use a tool such as OmniDiskSweeper to explore the volume and find out what's taking up the most space. Move seldom-used large files to secondary storage.

      

    6. Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” "defragmenting the drive," “running periodic scripts,” “dumping logs,” "deleting temp files," “scanning for viruses,” "purging memory," "checking for bad blocks," "testing the hardware," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems, not for prevention.

      

    Let go of the Windows mentality that every computer needs regular downtime maintenance such as "defragging" and "registry cleaning." Those concepts do not apply to the Mac platform. The machine should not be a focus of your attention. You shouldn't have to think about it at all. It should be a transparent, almost unnoticeable tool by means of which you communicate, work, and play. If you want a computer that depends on you to keep going, use a PC.

      

    The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

  • by rfv12345,

    rfv12345 rfv12345 May 23, 2014 1:07 AM in response to Linc Davis
    Level 1 (0 points)
    May 23, 2014 1:07 AM in response to Linc Davis

    I have the same problem and I followed your instructions up to the point "

    The script may take up to a few minutes to run, depending on how many files you have and the speed of the computer. Wait for the line "[Process completed]" to appear in the Terminal window.

       

    You can then quit Terminal. The output of the script will have been copied to the Clipboardautomatically. All you have to do is paste into a reply to this message by pressing command-V again."

     

    I didn't get anything copied to the Clipboard automatically. I tried to open a clipboard in advance but nothing was copied automatically there. What can I do to get my report extracted? Thank you

  • by Maumau1967,

    Maumau1967 Maumau1967 May 30, 2014 3:28 AM in response to Linc Davis
    Level 1 (0 points)
    May 30, 2014 3:28 AM in response to Linc Davis

    I have the same problem.

    Followed your instructions and here is the result:

    Boot Mode: Normal

     

     

    Loaded extrinsic kernel extensions:

     

     

       com.sophos.nke.swi (9.0.3)

       com.sophos.kext.sav (9.0.11)

       com.avast.PacketForwarder (1.4)

       com.avast.AvastFileShield (2.1.0)

     

     

    Loaded extrinsic user agents:

     

     

       com.avast.helper

       edu.mit.Kerberos.KerberosAgent

       com.sophos.uiserver

       com.google.keystone.system.agent

       com.avast.userinit

       com.spotify.webhelper

       com.nero.HSMMonitor

       com.leapfrog.connect.monitor

       com.google.GoogleContactSyncAgent

       com.avast.home.userinit

       com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae

       edu.mit.Kerberos.CCacheServer

     

     

    Per-user login items:

     

     

       Google Chrome

       PureVPN

     

     

    Safari extensions:

     

     

       wrc

     

     

    Restricted user files: 525

     

     

    Extrinsic loadable bundles:

     

     

       /System/Library/Extensions/ACard6280ATA.kext

                 (com.acard.driver.ACard6280ATA)

       /System/Library/Extensions/ACard62xxM.kext

                 (com.acard.driver.ACard62xxM)

       /System/Library/Extensions/ACard67162.kext

                 (com.acard.driver.ACard67162)

       /System/Library/Extensions/ACard671xSCSI.kext

                 (com.acard.driver.ACard671xSCSI)

       /System/Library/Extensions/ACard6885M.kext

                 (com.acard.driver.ACard6885M)

       /System/Library/Extensions/ACard68xxM.kext

                 (com.acard.driver.ACard68xxM)

       /System/Library/Extensions/CiscoVPN.kext

                 (com.cisco.nke.ipsec)

       /System/Library/Extensions/hp_psa640_io_enabler.kext

                 (com.hp.hpio.hp_psa640_io_enabler)

       /System/Library/Extensions/hp_qc_io_enabler.kext

                 (com.hp.hpio.hp_psa530_630_io_enabler)

       /System/Library/Extensions/ImmersionForceFeedback.kext

                 (com.Immersion.driver.ImmersionForceFeedback)

       /System/Library/Extensions/LfConnectDriver.kext

                 (com.leapfrog.driver.LfConnectDriver)

       /System/Library/Extensions/LfEtherConfig.kext

                 (com.leapfrog.codeless.kext)

       /System/Library/Extensions/LogitechForceFeedback.kext

                 (com.logitech.driver.LogitechForceFeedback)

       /System/Library/Extensions/SophosNetworkInterceptor.kext

                 (com.sophos.nke.swi)

       /System/Library/Extensions/SophosOnAccessInterceptor.kext

                 (com.sophos.kext.sav)

       /System/Library/Extensions/ssuddrv.kext

                 (com.devguru.driver.SamsungComposite)

       Library/Address Book Plug-Ins/SkypeABDialer.bundle

                 (com.skype.skypeabdialer)

       Library/Address Book Plug-Ins/SkypeABSMS.bundle

                 (com.skype.skypeabsms)

       Library/Internet Plug-Ins/Picasa.plugin

                 (com.google.PicasaPlugin)

       /Library/Extensions/SophosNetworkInterceptor.kext

                 (com.sophos.nke.swi)

       /Library/Extensions/SophosOnAccessInterceptor.kext

                 (com.sophos.kext.sav)

       /Library/Internet Plug-Ins/Flash Player.plugin

                 (com.macromedia.Flash Player.plugin)

       /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

                 (net.telestream.wmv.plugin)

       /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

                 (com.Google.GoogleEarthPlugin.plugin)

       /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

                 (com.google.googletalkbrowserplugin)

       /Library/Internet Plug-Ins/NP2020Player.plugin

                 (com.2020technologies.2020Player.NP)

       /Library/Internet Plug-Ins/o1dbrowserplugin.plugin

                 (com.google.o1dbrowserplugin)

       /Library/Internet Plug-Ins/Silverlight.plugin

                 (com.microsoft.SilverlightPlugin)

       /Library/PreferencePanes/Avast.prefPane/Avast.prefPane

                 (com.avast.prefs)

       /Library/PreferencePanes/Avast.prefPane

                 (com.avast.Avast)

       /Library/PreferencePanes/Flash Player.prefPane

                 (com.adobe.flashplayerpreferences)

       /Library/PreferencePanes/Flip4Mac WMV.prefPane

                 (net.telestream.wmv.prefpane)

       /Library/PreferencePanes/RapportPreferences.prefPane

                 (com.trusteer.RapportPreferences)

       /Library/PreferencePanes/TimeMachineScheduler.prefPane

                 (com.klieme.TimeMachineScheduler)

       /Library/QuickTime/Flip4Mac WMV Advanced.component

                 (net.telestream.wmv.advanced)

       /Library/QuickTime/Flip4Mac WMV Export.component

                 (net.telestream.wmv.export)

       /Library/QuickTime/Flip4Mac WMV Import.component

                 (net.telestream.wmv.import)

     

     

    Library/LaunchAgents:

     

     

       com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

       com.apple.CSConfigDotMacCert-rgraaf@me.com-SharedServices.Agent.plist

       com.apple.FTMonitor.plist

       com.apple.FolderActions.enabled.plist

       com.apple.FolderActions.folders.plist

       com.apple.imagent.plist

       com.apple.marcoagent.plist

       com.avast.home.userinit.plist

       com.google.GoogleContactSyncAgent.plist

       com.leapfrog.connect.monitor.plist

       com.nero.HSMMonitor.plist

       com.spotify.webhelper.plist

     

     

    /Library/LaunchAgents:

     

     

       com.avast.userinit.plist

       com.google.keystone.agent.plist

       com.sophos.uiserver.plist

       com.teamviewer.teamviewer.plist

       com.teamviewer.teamviewer_desktop.plist

       com.trusteer.rapport.rapportd.plist

     

     

    /Library/LaunchDaemons:

     

     

       com.adobe.fpsaud.plist

       com.avast.init.plist

       com.avast.uninstall.plist

       com.google.keystone.daemon.plist

       com.klieme.TimeMachineScheduler.plist

       com.leapfrog.connect.authdaemon.plist

       com.sophos.autoupdate.plist

       com.sophos.configuration.plist

       com.sophos.intercheck.plist

       com.sophos.notification.plist

       com.sophos.scan.plist

       com.sophos.sxld.plist

       com.sophos.webd.plist

       com.teamviewer.teamviewer_service.plist

       com.trusteer.rooks.rooksd.plist

     

     

    /Library/PrivilegedHelperTools:

     

     

       Google Drive Icon Helper

       com.leapfrog.connect.authdaemon

     

     

    Loaded extrinsic daemons:

     

     

       com.sophos.scan

       com.sophos.intercheck

       com.avast.regapp

       com.avast.account

       com.avast.fileshield

       com.avast.proxy

       com.avast.crashreport

       com.avast.daemon

       edu.mit.Kerberos.krb5kdc

       edu.mit.Kerberos.kadmind

       com.trusteer.rooks.rooksd

       com.sophos.webd

       com.sophos.sxld

       com.sophos.notification

       com.sophos.configuration

       com.sophos.autoupdate

       com.leapfrog.connect.authdaemon

       com.klieme.TimeMachineScheduler

       com.google.keystone.daemon

       com.avast.uninstall

       com.avast.init

       com.adobe.fpsaud

     

     

    Log check:

     

     

       Sun May 25  hosted-by kernel[0] <Debug>: AFP_VFS afpfs_DoReconnect: Max reconnect time: 30 secs, Connect timeout: 15 secs for /Volumes/Rob van de Graaf's Apple Wi

       Thu May 29  Rob-van-de-Graafs-MacBook-Pro kernel[0] <Debug>: AFP_VFS afpfs_DoReconnect: Max reconnect time: 30 secs, Connect timeout: 15 secs for /Volumes/Rob van de Graaf's Apple Wi

  • by Kod212,

    Kod212 Kod212 Jun 2, 2014 10:26 AM in response to yukt222
    Level 1 (0 points)
    Jun 2, 2014 10:26 AM in response to yukt222

    I have it too and it is really bothering me, I can only acess some websites that has https:// <

  • by timb0land,

    timb0land timb0land Jun 30, 2014 5:00 AM in response to Linc Davis
    Level 1 (0 points)
    Jun 30, 2014 5:00 AM in response to Linc Davis

    Hi Linc. Please can you help? I've just started getting the "No data received" error message. Is there anything below that shouldn't be there?

     

    Thanks in advance.

     

     

     

     

    Boot Mode: Normal

     

     

    Total CPU usage:

     

     

       User 25% System 1%

     

     

    Max %CPU by process (name, UID, %):

     

     

       SophosAVAgent        0  98.5

     

     

    Loaded extrinsic kernel extensions:

     

     

       com.sophos.nke.swi (9.0.53)

       com.sophos.kext.sav (9.0.61)

       com.avg.netshield.kext (1.1)

     

     

    Loaded extrinsic user agents:

     

     

       com.epson.scanner.ica.15344.C3D79C87-ECB4-482D-B3DA-723097B95589

       com.sophos.uiserver

       com.avast.install

       com.avast.helper

       com.microsoft.SyncServicesAgent

       com.google.keystone.user.agent

       com.avast.installusr

       com.akamai.single-user-client

       com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109

     

     

    Safari extensions:

     

     

       wrc

       AVG LinkScanner

     

     

    Restricted user files: 290

     

     

    Extrinsic loadable bundles:

     

     

       /System/Library/Extensions/hp_psa640_io_enabler.kext

        (com.hp.hpio.hp_psa640_io_enabler)

       /System/Library/Extensions/hp_qc_io_enabler.kext

        (com.hp.hpio.hp_psa530_630_io_enabler)

       /System/Library/Extensions/iavkfs.kext

        (com.pctools.iantivirus.kfs)

       Library/Address Book Plug-Ins/SkypeABDialer.bundle

        (com.skype.skypeabdialer)

       Library/Address Book Plug-Ins/SkypeABSMS.bundle

        (com.skype.skypeabsms)

       Library/Address Book Plug-Ins/YMsgrCallABPlugin.bundle

        (com.yahoo.YMsgrCallABPlugin)

       Library/Address Book Plug-Ins/YMsgrMsnABPlugin.bundle

        (com.yahoo.YMsgrMsnABPlugin)

       Library/Address Book Plug-Ins/YMsgrSmsABPlugin.bundle

        (com.yahoo.YMsgrSmsABPlugin)

       Library/Address Book Plug-Ins/YMsgrYimABPlugin.bundle

        (com.yahoo.YMsgrYimABPlugin)

       Library/Internet Plug-Ins/WebEx64.plugin

        (com.cisco_webex.plugin.gpc64)

       Library/PreferencePanes/AkamaiNetSession.prefPane

        (com.yourcompany.AkamaiNetSession)

       /Library/Autodesk/Support Applications/AutoCAD Plot Style Editor.app

        (com.autodesk.apse)

       /Library/Extensions/SophosNetworkInterceptor.kext

        (com.sophos.nke.swi)

       /Library/Extensions/SophosOnAccessInterceptor.kext

        (com.sophos.kext.sav)

       /Library/Internet Plug-Ins/AdobePDFViewer.plugin

        (com.adobe.acrobat.pdfviewer)

       /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

        (com.adobe.acrobat.pdfviewerNPAPI)

       /Library/Internet Plug-Ins/CouponPrinter-FireFox_v2.plugin

        (com.couponstar.plugin.mozilla-plugin)

       /Library/Internet Plug-Ins/CouponPrinter-Safari.webplugin

        (com.couponstar.plugin.safari-plugin)

       /Library/Internet Plug-Ins/npContributeMac.bundle

        (com.adobe.npContributeMacBundle)

       /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

        (com.microsoft.sharepoint.browserplugin)

       /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

        (com.microsoft.sharepoint.webkitplugin)

       /Library/Internet Plug-Ins/Silverlight.plugin

        (com.microsoft.SilverlightPlugin)

       /Library/Internet Plug-Ins/Unity Web Player.plugin

        (com.unity.UnityWebPlayer)

       /Library/ScriptingAdditions/Adobe Unit Types.osax

        (No bundle ID)

       /Library/ScriptingAdditions/AVGScriptingAdditions.osax

        (com.avg.ScriptAdditions)

     

     

    Font problems: 52

     

     

    Library/LaunchAgents:

     

     

       com.adobe.AAM.Updater-1.0.plist

       com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist

       com.akamai.single-user-client.plist

       com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.85565A99-633E-46C2-846F-1A 3751FFAB7D.plist

       com.apple.CSConfigDotMacCert-t_alexander@me.com-SharedServices.Agent.plist

       com.avast.install.plist

       com.google.keystone.agent.plist

       com.microsoft.LaunchAgent.SyncServicesAgent.plist

     

     

    /Library/LaunchAgents:

     

     

       com.adobe.AAM.Updater-1.0.plist

       com.avast.helper.plist

       com.avast.install.plist

       com.avg.LinkScannerAgent.plist

       com.sophos.uiserver.plist

     

     

    /Library/LaunchDaemons:

     

     

       com.adobe.SwitchBoard.plist

       com.avast.daemon.plist

       com.avast.fileshield.plist

       com.avast.kexts.plist

       com.avast.proxy.plist

       com.avg.apiServices.plist

       com.avg.avginfosd.plist

       com.microsoft.office.licensing.helper.plist

       com.sophos.autoupdate.plist

       com.sophos.configuration.plist

       com.sophos.intercheck.plist

       com.sophos.notification.plist

       com.sophos.scan.plist

       com.sophos.sxld.plist

       com.sophos.webd.plist

     

     

    /Library/PrivateFrameworks:

     

     

       AVGLnscServices.framework

     

     

    /Library/PrivilegedHelperTools:

     

     

       com.microsoft.office.licensing.helper

     

     

    /Library/StartupItems:

     

     

       AvgNetShieldLoader

     

     

    Loaded extrinsic daemons:

     

     

       com.sophos.scan

       com.sophos.intercheck

       com.sophos.webd

       com.sophos.sxld

       com.sophos.notification

       com.sophos.configuration

       com.sophos.autoupdate

       com.microsoft.office.licensing.helper

       com.avg.avginfosd

       com.avg.apiServices

       com.avast.proxy

       com.avast.kexts

       com.avast.fileshield

       com.avast.daemon

       com.adobe.SwitchBoard

       com.adobe.fpsaud

     

     

    Log check:

     

     

       Jun 25 22:46:24  kernel[0] <Debug>: PM notification timeout (pid 10431, Microsoft Outloo)

       Jun 29 20:50:03  kernel[0] <Debug>: PM notification timeout (pid 351, Microsoft Outloo)

       Jun 30 10:45:58  kernel[0] <Debug>: PM notification timeout (pid 430, Microsoft Outloo)

  • by timb0land,

    timb0land timb0land Jun 30, 2014 9:17 AM in response to yukt222
    Level 1 (0 points)
    Jun 30, 2014 9:17 AM in response to yukt222

    I've solved this issue now simply by uninstalling and reinstalling Sophos anti virus. Everything works fine now.

  • by NormAllen,

    NormAllen NormAllen Feb 13, 2015 3:28 PM in response to Linc Davis
    Level 1 (0 points)
    Feb 13, 2015 3:28 PM in response to Linc Davis

    I've followed your directions on here and this is the report I got from Terminal:

     

    Boot Mode: Normal

     

     

    Total CPU usage:

     

     

       User 18% System 5%

     

     

    Max %CPU by process (name, UID, %):

     

     

       iCoreService_av      0  42.3

     

     

    Loaded extrinsic kernel extensions:

     

     

       com.xxxchurch.x3nke (1.0.3)

       com.trendmicro.kext.KERedirect (1.0.0)

       com.trendmicro.kext.filehook (1.5.0)

       com.sophos.nke.swi (9.2.50)

       com.sophos.kext.sav (9.2.50)

     

     

    Loaded extrinsic user agents:

     

     

       com.sophos.uiserver

       com.macpaw.CleanMyMac2Helper.diskSpaceWatcher

       com.macpaw.CleanMyMac2Helper.trashWatcher

       com.adobe.PDApp.AAMUpdatesNotifier.40336.49712A08-7D7B-4994-98AC-E95ED3BCE7B7

       org.macosforge.xquartz.startx

       com.trendmicro.itis.uimgmt.agent

       com.kodak.BonjourAgent

       com.divx.update.agent

       com.divx.dms.agent

       com.trendmicro.itis.uninstaller

       com.macpaw.CleanMyMac2Helper.scheduledScan

       com.google.keystone.user.agent

       com.google.Chrome.framework.service_process/Users/mac_owner/Library/Application _Support/Google/Chrome

       com.facebook.videochat.mac_owner.updater

       com.citrixonline.GoToMeeting.G2MUpdate

     

     

    Safari extensions:

     

     

       iTis toolbar for safari

       AdBlock

     

     

    Restricted user files: 1291

     

     

    Extrinsic loadable bundles:

     

     

       Library/Address Book Plug-Ins/SkypeABDialer.bundle

        (com.skype.skypeabdialer)

       Library/Address Book Plug-Ins/SkypeABSMS.bundle

        (com.skype.skypeabsms)

       Library/Internet Plug-Ins/FacebookVideoCalling.bundle

        (com.skype.FacebookVideoCalling)

       Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

        (com.Google.GoogleEarthPlugin.plugin)

       Library/Internet Plug-Ins/Stamps.com.plugin

        (com.stamps.omnibus)

       /Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component

        (net.telestream.wmv.import)

       /Library/Audio/Plug-Ins/Components/ReValverMkIII_AU.component

        (com.peavey.ReValverMkIII_AU)

       /Library/Audio/Plug-Ins/VST/Peavey Electronics/ReValver Mk III/ReValverMkIII.vst

        (com.peavey.ReValverMkIII_VST)

       /Library/Extensions/SophosNetworkInterceptor.kext

        (com.sophos.nke.swi)

       /Library/Extensions/SophosOnAccessInterceptor.kext

        (com.sophos.kext.sav)

       /Library/Extensions/x3nke.kext

        (com.xxxchurch.x3nke)

       /Library/Internet Plug-Ins/AdobePDFViewer.plugin

        (com.adobe.acrobat.pdfviewer)

       /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

        (com.adobe.acrobat.pdfviewerNPAPI)

       /Library/Internet Plug-Ins/DivX Web Player.plugin

        (com.divx.DivXWebPlayer)

       /Library/Internet Plug-Ins/Flash Player.plugin

        (com.macromedia.Flash Player.plugin)

       /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

        (net.telestream.wmv.plugin)

       /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

        (com.oracle.java.JavaAppletPlugin)

       /Library/Internet Plug-Ins/OVSHelper.plugin

        (com.divx.OVSHelper)

       /Library/Internet Plug-Ins/Scorch.plugin

        (com.sibelius.scorch)

       /Library/Internet Plug-Ins/Silverlight.plugin

        (com.microsoft.SilverlightPlugin)

       /Library/Internet Plug-Ins/Unity Web Player.plugin

        (com.unity.UnityWebPlayer)

       /Library/PreferencePanes/Flash Player.prefPane

        (com.adobe.flashplayerpreferences)

       /Library/PreferencePanes/Flip4Mac WMV.prefPane

        (net.telestream.wmv.prefpane)

       /Library/PreferencePanes/JavaControlPanel.prefpane

        (com.oracle.java.JavaControlPanel)

       /Library/PreferencePanes/X3 Watch.prefPane

        (com.xxxchurch.x3watch)

       /Library/QuickTime/Flip4Mac WMV Advanced.component

        (net.telestream.wmv.advanced)

       /Library/QuickTime/Flip4Mac WMV Export.component

        (net.telestream.wmv.export)

       /Library/QuickTime/Flip4Mac WMV Import.component

        (net.telestream.wmv.import)

       /Library/ScriptingAdditions/Adobe Unit Types.osax

        (No bundle ID)

     

     

    Unsigned shared libraries:

     

     

       /usr/local/lib/libfreetype.6.3.16.dylib

       /usr/local/lib/libfreetype.6.dylib

       /usr/local/lib/libfreetype.dylib

     

     

    Font problems: 37

     

     

    Library/LaunchAgents:

     

     

       com.adobe.AAM.Updater-1.0.plist

       com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist

       com.citrixonline.GoToMeeting.G2MUpdate.plist

       com.facebook.videochat.mac_owner.plist

       com.google.Chrome.framework.plist

       com.google.keystone.agent.plist

       com.kodak.KODAK AiO Firmware Updater.plist

       com.kodak.KODAK AiO Software Updater.plist

       com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist

       com.macpaw.CleanMyMac2Helper.scheduledScan.plist

       com.macpaw.CleanMyMac2Helper.trashWatcher.plist

       com.trendmicro.itis.uninstaller.plist

     

     

    /Library/LaunchAgents:

     

     

       com.adobe.AAM.Updater-1.0.plist

       com.divx.dms.agent.plist

       com.divx.update.agent.plist

       com.kodak.BonjourAgent.plist

       com.sophos.uiserver.plist

       com.trendmicro.itis.uimgmt.agent.plist

       org.macosforge.xquartz.startx.plist

     

     

    /Library/LaunchDaemons:

     

     

       com.adobe.SwitchBoard.plist

       com.adobe.fpsaud.plist

       com.macpaw.CleanMyMac2.Agent.plist

       com.microsoft.office.licensing.helper.plist

       com.sophos.common.servicemanager.plist

       com.trendmicro.icore.av.plist

       com.trendmicro.icore.main.plist

       com.trendmicro.icore.wp.plist

       com.trendmicro.itis.fbdaemon.plist

       com.trendmicro.itis.plugin.plist

       com.x3.x3daemon.plist

       org.macosforge.xquartz.privileged_startx.plist

     

     

    /Library/PrivilegedHelperTools:

     

     

       com.macpaw.CleanMyMac2.Agent

       com.microsoft.office.licensing.helper

     

     

    Loaded extrinsic daemons:

     

     

       com.sophos.scan

       com.sophos.intercheck

       com.sophos.webd

       com.sophos.autoupdate

       com.sophos.notification

       com.sophos.sxld

       com.sophos.configuration

       com.sophos.common.servicemanager

       org.macosforge.xquartz.privileged_startx

       com.x3.x3daemon

       com.trendmicro.itis.plugin

       com.trendmicro.itis.fbdaemon

       com.trendmicro.icore.wp

       com.trendmicro.icore.main

       com.trendmicro.icore.av

       com.microsoft.office.licensing.helper

       com.macpaw.CleanMyMac2.Agent

       com.adobe.SwitchBoard

       com.adobe.fpsaud

     

     

    Log check:

     

     

       Feb 13 16:40:58  kernel[0] <Debug>: passoutTMCCFS 1346 MSG HookWait tmccfshook wait vsapi timeout 158734097:1:0:0:/.DocumentRevisions-V100/.cs/ChunkStorage/0/0/0/134

       Feb 13 16:40:58  kernel[0] <Debug>: TMCCFS 1346 MSG HookWait tmccfshook wait vsapi timeout 158734097:1:0:0:/.DocumentRevisions-V100/.cs/ChunkStorage/0/0/0/134

       Feb 13 16:42:28  kernel[0] <Debug>: TMCCFS 1346 MSG HookWait tmccfshook wait vsapi timeout 157646537:1:0:0:/.fseventsd/00000000000ccd8d

       Feb 13 16:47:37  kernel[0] <Debug>: TMCCFS 1346 MSG HookWait tmccfshook wait vsapi timeout 144647037:1:0:0:/Applications/Adobe/AdobePatchFiles/{8F11EC3F-825C-4468-B2E0-73 80A6CE87D3}.zip

       Feb 13 16:51:09  kernel[0] <Debug>: TMCCFS 212 MSG HookWait tmccfshook wait vsapi timeout 2899989:1:0:0:/Applications/Microsoft Office 2011/Office/Media/Templates/Guided Methods/Five Rules.potx

       Feb 13 16:51:11  kernel[0] <Debug>: TMCCFS 1346 MSG HookWait tmccfshook wait vsapi timeout 22385565:1:0:0:/Applications/Adobe Dreamweaver CS6/Configuration/Classes/axis.jar

       Feb 13 16:51:11  kernel[0] <Debug>: TMCCFS 212 MSG HookWait tmccfshook wait vsapi timeout 2899989:1:0:0:/Applications/Microsoft Office 2011/Office/Media/Templates/Guided Methods/Five Rules.potx

       Feb 13 16:51:25  kernel[0] <Debug>: TMCCFS 1346 MSG HookWait tmccfshook wait vsapi timeout 22385568:1:0:0:/Applications/Adobe Dreamweaver CS6/Configuration/Classes/webservices.jar

       Feb 13 16:51:25  kernel[0] <Debug>: TMCCFS 212 MSG HookWait tmccfshook wait vsapi timeout 2899989:1:0:0:/Applications/Microsoft Office 2011/Office/Media/Templates/Guided Methods/Five Rules.potx

       Feb 13 16:53:15  kernel[0] <Debug>: TMCCFS 212 MSG HookWait tmccfshook wait vsapi timeout 2747109:1:0:0:/Users/mac_owner/Documents/SFHP/Gospel Gathering/2012 Gospel Gathering/2012 Winter Newsletter.docx

       Feb 13 16:53:26  kernel[0] <Debug>: TMCCFS 1410 MSG HookWait tmccfshook wait vsapi timeout 135953991:1:0:0:/System/Library/CoreServices/RawCameraSupport.bundle/Contents/R esources/PlugIns.zip

       Feb 13 16:53:32  kernel[0] <Debug>: TMCCFS 212 MSG HookWait tmccfshook wait vsapi timeout 2720932:1:0:0:/Users/mac_owner/Documents/My eBooks/World Economic Outlook Final 10-2008.pdf

       Feb 13 16:55:20  kernel[0] <Debug>: TMCCFS 1346 MSG HookWait tmccfshook wait vsapi timeout 22400792:1:0:0:/Applications/Adobe Flash CS6/AIR3.2/lib/adt.jar

       Feb 13 16:55:35  kernel[0] <Debug>: TMCCFS 1346 MSG HookWait tmccfshook wait vsapi timeout 22400936:1:0:0:/Applications/Adobe Flash CS6/AIR3.2/lib/android/lib/resources/android-res.jar

       Feb 13 16:56:14  kernel[0] <Debug>: TMCCFS 1346 MSG HookWait tmccfshook wait vsapi timeout 22402281:1:0:0:/Applications/Adobe Flash CS6/Common/Configuration/ActionScript 3.0/aglj40.jar

       Feb 13 16:57:10  kernel[0] <Debug>: TMCCFS 1346 MSG HookWait tmccfshook wait vsapi timeout 22402639:1:0:0:/Applications/Adobe Flash CS6/Common/Configuration/CodeModel/plugins/com.adobe.flash.codemodel.core_1.0.0 .jar

       Feb 13 16:58:38  kernel[0] <Debug>: TMCCFS 1346 MSG HookWait tmccfshook wait vsapi timeout 22403713:1:0:0:/Applications/Adobe Flash CS6/Common/Configuration/TestMovie/AuthPlayLib.bundle/Contents/MacOS/AuthPlayLi b

       Feb 13 16:58:47  kernel[0] <Debug>: TMCCFS 1346 MSG HookWait tmccfshook wait vsapi timeout 22403776:1:0:0:/Applications/Adobe Flash CS6/Common/Configuration/Third Party Source Code/JavaScript Interpreter/JavaScript_1_6.zip

    Any advice?

  • by Pinba11,

    Pinba11 Pinba11 Sep 10, 2015 8:58 AM in response to Linc Davis
    Level 1 (0 points)
    Sep 10, 2015 8:58 AM in response to Linc Davis

    Boot Mode: Normal

     

     

    Loaded extrinsic kernel extensions:

     

     

       com.xxxchurch.x3nke (1.0.3)

       com.nvidia.CUDA (1.1.0)

       com.avast.PacketForwarder (2.0)

       com.avast.AvastFileShield (2.1.0)

     

     

    Loaded extrinsic user agents:

     

     

       com.avast.home.userinit

       com.avast.userinit

       com.avast.secureline.app

       com.avast.helper

       com.logos.LogosIndexer

       com.adobe.AdobeCreativeCloud

       com.avast.secureline.userinit

       com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae

       com.google.keystone.system.agent

       org.fuse4x.autoupdater

       com.valvesoftware.steamclean

       com.avast.secureline.home.userinit

       com.oracle.java.Java-Updater

       QA2G25RMZ4.com.wunderkinder.wunderlist-helper

       com.avast.update-agent

       com.adobe.acc.AdobeDesktopService.103408.6D5C49D6-2B52-4782-8A07-AE7F016249E5

       com.citrixonline.GoToMeeting.G2MUpdate

       com.blackmagic-design.DesktopVideoFirmwareUpdater

       com.spotify.webhelper

       com.nvidia.CUDASoftwareUpdate

       com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77

       com.avast.secureline.update-agent

     

     

    Per-user login items:

     

     

       iTunesHelper

       Dropbox

       Android File Transfer Agent

       Google Chrome

       Google Drive

       Spotify

       Stamps.com Plug-in

     

     

    Restricted user files: 198

     

     

    Extrinsic loadable bundles:

     

     

       /System/Library/Extensions/CUDA.kext

        (com.nvidia.CUDA)

       /System/Library/Extensions/x3nke.kext

        (com.xxxchurch.x3nke)

       Library/Address Book Plug-Ins/SkypeABDialer.bundle

        (com.skype.skypeabdialer)

       Library/Address Book Plug-Ins/SkypeABSMS.bundle

        (com.skype.skypeabsms)

       Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin

        (com.citrixonline.mac.WebDeploymentPlugin)

       Library/Internet Plug-Ins/Stamps.com.plugin

        (com.stamps.omnibus)

       /Library/Extensions/Blackmagic_Multibridge_Driver.kext

        (com.blackmagic-design.desktopvideo.multibridge.iokit.driver)

       /Library/Extensions/DeckLink_Driver.kext

        (com.blackmagic-design.desktopvideo.iokit.driver)

       /Library/Extensions/DeckLinkFrameBufferDriver.kext

        (com.blackmagic-design.desktopvideo.iokit.framebufferdriver)

       /Library/Extensions/fuse4x.kext

        (org.fuse4x.kext.fuse4x)

       /Library/Extensions/hp_io_enabler_compound.kext

        (com.hp.kext.io.enabler.compound)

       /Library/Internet Plug-Ins/AdobeAAMDetect.plugin

        (com.AdobeAAMDetectLib.AdobeAAMDetect)

       /Library/Internet Plug-Ins/AdobeExManDetect.plugin

        (com.AdobeExManDetectLib.AdobeExManDetect)

       /Library/Internet Plug-Ins/AdobePDFViewer.plugin

        (com.adobe.acrobat.pdfviewer)

       /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

        (com.adobe.acrobat.pdfviewerNPAPI)

       /Library/Internet Plug-Ins/AmazonMP3DownloaderPlugin101750.plugin

        (com.AmazonMP3DownloaderPluginLib.Amazon MP3 Downloader Plugin)

       /Library/Internet Plug-Ins/DirectorShockwave.plugin

        (com.adobe.director.shockwave.pluginshim)

       /Library/Internet Plug-Ins/Flash Player.plugin

        (com.macromedia.Flash Player.plugin)

       /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

        (com.google.googletalkbrowserplugin)

       /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

        (com.oracle.java.JavaAppletPlugin)

       /Library/Internet Plug-Ins/o1dbrowserplugin.plugin

        (com.google.o1dbrowserplugin)

       /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

        (com.microsoft.sharepoint.browserplugin)

       /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

        (com.microsoft.sharepoint.webkitplugin)

       /Library/Internet Plug-Ins/Silverlight.plugin

        (com.microsoft.SilverlightPlugin)

       /Library/Internet Plug-Ins/Unity Web Player.plugin

        (com.unity.UnityWebPlayer)

       /Library/PreferencePanes/CUDA Preferences.prefPane

        (com.nvidia.CUDAPref)

       /Library/PreferencePanes/DesktopVideoPrefsPanel.prefPane

        (com.blackmagic-design.desktopvideo.prefspanel)

       /Library/PreferencePanes/Flash Player.prefPane

        (com.adobe.flashplayerpreferences)

       /Library/PreferencePanes/JavaControlPanel.prefPane

        (com.oracle.java.JavaControlPanel)

       /Library/PreferencePanes/X3 Watch.prefPane

        (com.xxxchurch.x3watch)

       /Library/QuickTime/Blackmagic Codec.component

        (com.blackmagic-design.BlackmagicCodec)

       /Library/ScriptingAdditions/Adobe Unit Types.osax

        (No bundle ID)

     

     

    Unsigned shared libraries:

     

     

       /usr/local/lib/libfuse4x.2.dylib

       /usr/local/lib/libfuse4x_ino32.dylib

       /usr/local/lib/libulockmgr.1.dylib

     

     

    Library/LanguageModeling:

     

     

       en-dynamic.lm

       es-dynamic.lm

       fr-dynamic.lm

       it-dynamic.lm

       nl-dynamic.lm

       pt-dynamic.lm

       sv-dynamic.lm

     

     

    Library/LaunchAgents:

     

     

       com.adobe.AAM.Updater-1.0.plist

       com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

       com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77.plist

       com.avast.home.userinit.plist

       com.avast.secureline.home.userinit.plist

       com.citrixonline.GoToMeeting.G2MUpdate.plist

       com.logos.LogosIndexer.plist

       com.spotify.webhelper.plist

       com.valvesoftware.steamclean.plist

       jp.co.canon.Inkjet_Extended_Survey_Agent.plist

     

     

    /Library/LaunchAgents:

     

     

       com.adobe.AAM.Updater-1.0.plist

       com.adobe.AdobeCreativeCloud.plist

       com.avast.secureline.update-agent.plist

       com.avast.secureline.userinit.plist

       com.avast.update-agent.plist

       com.avast.userinit.plist

       com.blackmagic-design.DesktopVideoFirmwareUpdater.plist

       com.google.keystone.agent.plist

       com.nvidia.CUDASoftwareUpdate.plist

       com.oracle.java.Java-Updater.plist

       org.fuse4x.autoupdater.plist

     

     

    /Library/LaunchDaemons:

     

     

       archttp64.plist

       com.adobe.SwitchBoard.plist

       com.adobe.adobeupdatedaemon.plist

       com.adobe.fpsaud.plist

       com.avast.init.plist

       com.avast.secureline.init.plist

       com.avast.secureline.uninstall.plist

       com.avast.secureline.update.plist

       com.avast.uninstall.plist

       com.avast.update.plist

       com.blackmagic-design.DesktopVideoHelper.plist

       com.blackmagic-design.desktopvideo.XPCService.plist

       com.blackmagic-design.streaming.BMDStreamingServer.plist

       com.connecteddata.CDHelperApp.plist

       com.ea.origin.ESHelper.plist

       com.google.keystone.daemon.plist

       com.microsoft.office.licensing.helper.plist

       com.nvidia.cuda.launcher.plist

       com.oracle.java.Helper-Tool.plist

       com.oracle.java.JavaUpdateHelper.plist

       com.x3.x3daemon.plist

       jp.co.canon.MasterInstaller.plist

     

     

    /Library/PrivilegedHelperTools:

     

     

       Google Drive Icon Helper

       com.connecteddata.CDHelperApp

       com.ea.origin.ESHelper

       com.microsoft.office.licensing.helper

       com.oracle.java.JavaUpdateHelper

       jp.co.canon.MasterInstaller

     

     

    Loaded extrinsic daemons:

     

     

       com.avast.secureline.update

       com.areca.archttp

       com.avast.uninstall

       com.blackmagic-design.desktopvideo.helper

       com.avast.daemon

       com.adobe.adobeupdatedaemon

       com.x3.x3daemon

       com.oracle.java.JavaUpdateHelper

       com.nvidia.cuda.launcher

       com.blackmagic-design.streaming.server

       com.avast.update

       com.avast.secureline.uninstall

       com.avast.proxy

       com.microsoft.office.licensing.helper

       com.google.keystone.daemon

       com.oracle.java.Helper-Tool

       com.avast.service

       com.avast.fileshield

       com.avast.account

       com.blackmagic-design.desktopvideo.DeckLinkHardwareXPCService

       jp.co.canon.MasterInstaller

       com.adobe.SwitchBoard

       com.ea.origin.ESHelper

       com.adobe.fpsaud

       com.avast.crashreport

       com.avast.secureline.init

       com.avast.secureline.burger

       com.avast.init

     

     

    Login hook:

     

     

       /Library/Application Support/Blackmagic Design/Blackmagic DeckLink/DeckLinkLoginItem.sh

     

     

    Log check:

     

     

       Sep 6 09:47:07  kernel[0] <Notice>: PM notification timeout (pid 87, locationd)

       Sep 6 09:47:07  kernel[0] <Notice>: PM notification timeout (pid 101, loginwindow)

       Sep 6 09:47:07  kernel[0] <Notice>: PM notification timeout (pid 390, UserEventAgent)

       Sep 6 09:47:07  kernel[0] <Notice>: PM notification timeout (pid 421, SystemUIServer)

       Sep 6 09:47:07  kernel[0] <Notice>: PM notification timeout (pid 101, loginwindow)

       Sep 6 09:47:07  kernel[0] <Notice>: PM notification timeout (pid 659, Adobe CEF Helper)

       Sep 6 09:47:07  kernel[0] <Notice>: PM notification timeout (pid 696, Core Sync)

       Sep 6 15:08:53  kernel[0] <Notice>: PM notification timeout (pid 451, Creative Cloud)

       Sep 6 15:08:53  kernel[0] <Notice>: PM notification timeout (pid 694, Adobe CEF Helper)

       Sep 7 11:06:30  kernel[0] <Notice>: PM notification timeout (pid 451, Creative Cloud)

       Sep 7 11:06:30  kernel[0] <Notice>: PM notification timeout (pid 694, Adobe CEF Helper)

       Sep 8 16:35:31  kernel[0] <Notice>: PM notification timeout (pid 451, Creative Cloud)

       Sep 8 16:35:31  kernel[0] <Notice>: PM notification timeout (pid 694, Adobe CEF Helper)

       Sep 8 16:53:54  kernel[0] <Notice>: ARPT: 21898.685420: MacAuthEvent en1 Auth result for: 28:c6:8e:18:35:a7 Auth timed out

       Sep 9 13:48:01  kernel[0] <Notice>: PM notification timeout (pid 451, Creative Cloud)

       Sep 9 13:48:01  kernel[0] <Notice>: PM notification timeout (pid 694, Adobe CEF Helper)

       Sep 9 23:54:09  kernel[0] <Notice>: PM notification timeout (pid 451, Creative Cloud)

       Sep 9 23:54:09  kernel[0] <Notice>: PM notification timeout (pid 694, Adobe CEF Helper)

       Sep 10 00:05:33  kernel[0] <Notice>: PM notification timeout (pid 451, Creative Cloud)

       Sep 10 00:05:33  kernel[0] <Notice>: PM notification timeout (pid 694, Adobe CEF Helper)

       Sep 10 00:53:20  kernel[0] <Notice>: PM notification timeout (pid 451, Creative Cloud)

       Sep 10 00:53:20  kernel[0] <Notice>: PM notification timeout (pid 694, Adobe CEF Helper)

     

    Having the same problem, but I'm not sure which program is causing the issue.

  • by skweezer,

    skweezer skweezer Oct 27, 2015 4:13 AM in response to Pinba11
    Level 1 (0 points)
    Oct 27, 2015 4:13 AM in response to Pinba11

    Wow. Thank you Tim0land for posting that you discovered it was the sophos anti virus that was the cause.. I simply uninstaled it and everything worked again without having to go through any of he terminal diagnostics.. Saved me time and a headache.. Thank you also Linc.. for taking the time and energy to help us all. :-D

  • by Umer Qaiser,

    Umer Qaiser Umer Qaiser Feb 11, 2016 10:45 PM in response to Linc Davis
    Level 1 (0 points)
    Feb 11, 2016 10:45 PM in response to Linc Davis

    Boot Mode: Normal

     

     

    Loaded extrinsic kernel extensions:

     

     

       com.wavtap.driver.WavTap (0.4.0)

       com.eset.kext.esets-pfw (601.01.20f01)

       com.eset.kext.esets-kac (601.01.20f01)

       com.parallels.kext.usbconnect (10.0.1 27695)

       com.parallels.kext.hypervisor (10.0.1 27695)

       com.parallels.kext.netbridge (10.0.1 27695)

       com.parallels.kext.vnic (10.0.1 27695)

     

     

    Loaded extrinsic user agents:

     

     

       com.fiplab.MailTabOutlookHelper

       com.bittorrent.uTorrent

       com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae

       com.adobe.PDApp.AAMUpdatesNotifier.62512.DAF9C8F6-E853-4B8E-A0A7-514506586223

       com.spotify.webhelper

       com.google.keystone.user.agent

     

     

    Global login items:

     

     

       /Applications/ESET Cyber Security.app

     

     

    Per-user login items:

     

     

       iTunesHelper

       uTorrent

       Autodesk 360

       Spotify

       AdobeResourceSynchronizer

       Google Chrome

     

     

    Safari extensions:

     

     

       AdBlock

       com

     

     

    Restricted user files: 1240

     

     

    Extrinsic loadable bundles:

     

     

       /System/Library/Extensions/360Controller.kext

        (com.mice.driver.Xbox360Controller)

       Library/Address Book Plug-Ins/SkypeABCaller.bundle

        (com.skype.SkypeABCaller)

       Library/Address Book Plug-Ins/SkypeABChatter.bundle

        (com.skype.SkypeABChatter)

       Library/Address Book Plug-Ins/SkypeABDialer.bundle

        (com.skype.SkypeABDialer)

       Library/Address Book Plug-Ins/SkypeABSMS.bundle

        (com.skype.SkypeABSMS)

       Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

        (com.Google.GoogleEarthPlugin.plugin)

       /Library/Extensions/360Controller.kext

        (com.mice.driver.Xbox360Controller)

       /Library/Extensions/Wireless360Controller.kext

        (com.mice.driver.Wireless360Controller)

       /Library/Extensions/WirelessGamingReceiver.kext

        (com.mice.driver.WirelessGamingReceiver)

       /Library/Extensions/Xone Driver.kext

        (com.vestigl.driver.Xone-Driver)

       /Library/Internet Plug-Ins/AdobeAAMDetect.plugin

        (com.AdobeAAMDetectLib.AdobeAAMDetect)

       /Library/Internet Plug-Ins/AdobePDFViewer.plugin

        (com.adobe.acrobat.pdfviewer)

       /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

        (com.adobe.acrobat.pdfviewerNPAPI)

       /Library/Internet Plug-Ins/Silverlight.plugin

        (com.microsoft.SilverlightPlugin)

       /Library/PreferencePanes/Pref360Control.prefPane

        (com.mice.driver.360Controller.Prefs)

       /Library/ScriptingAdditions/Adobe Unit Types.osax

        (No bundle ID)

     

     

    Library/LanguageModeling:

     

     

       da-dynamic.lm

       de-dynamic.lm

       en-dynamic.lm

       es-dynamic.lm

       fr-dynamic.lm

       it-dynamic.lm

       nb-dynamic.lm

       nl-dynamic.lm

       pt-dynamic.lm

       ru-dynamic.lm

       sv-dynamic.lm

       tr-dynamic.lm

     

     

    Library/LaunchAgents:

     

     

       Javeview.update.plist.eset

       Leperdvil.download.plist.eset

       Leperdvil.ltvbit.plist.eset

       Leperdvil.update.plist.eset

       Otwexplain.AppRemoval.plist.eset

       Otwexplain.download.plist.eset

       Otwexplain.ltvbit.plist.eset

       Otwexplain.update.plist.eset

       Perfetnight.AppRemoval.plist.eset

       Perfetnight.download.plist.eset

       Perfetnight.ltvbit.plist.eset

       Perfetnight.update.plist.eset

       com.adobe.AAM.Updater-1.0.plist

       com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

       com.apple.FolderActions.folders.plist

       com.bittorrent.uTorrent.plist

       com.google.keystone.agent.plist

       com.spotify.webhelper.plist

     

     

    /Library/LaunchAgents:

     

     

       com.adobe.AAM.Updater-1.0.plist

       com.electrotonizecatholicate.agent.plist.eset

     

     

    /Library/LaunchDaemons:

     

     

       com.Ormazd.net-preferences.plist

       com.Ormazd.preferences.plist

       com.adobe.SwitchBoard.plist

       com.bebanneredUpd.plist

       com.concordityUpd.plist

       com.electrotonizecatholicate.daemon.plist.eset

       com.electrotonizecatholicate.helper.plist.eset

       com.eset.esets_daemon.plist

       com.gonidUpd.plist

       com.hogreeveUpd.plist

       com.maxwellUpd.plist

       com.mice.360Daemon.plist

       com.noninfectionUpd.plist

       com.unhelmedUpd.plist

     

     

    Loaded extrinsic daemons:

     

     

       com.pref.net-preferences

       com.mice.360Daemon

       com.adobe.SwitchBoard

       com.pref.config

       com.eset.esets_daemon

     

     

    Log check:

     

     

       Feb 7 01:52:32  kernel[0] <Notice>: Previous shutdown cause: -62

       Feb 7 04:07:13  kernel[0] <Notice>: PM notification timeout (pid 347, esets_mac)

       Feb 9 14:28:14  kernel[0] <Notice>: ARPT: 102009.777055: MacAuthEvent en0 Auth result for: 8c:0c:90:00:c7:ec Auth timed out

       Feb 9 14:28:15  kernel[0] <Notice>: ARPT: 102010.145105: MacAuthEvent en0 Auth result for: 8c:0c:90:00:2f:ac Auth timed out

       Feb 9 14:28:15  kernel[0] <Notice>: ARPT: 102010.513194: MacAuthEvent en0 Auth result for: 8c:0c:90:40:c7:e8 Auth timed out

       Feb 9 14:28:15  kernel[0] <Notice>: ARPT: 102010.885455: MacAuthEvent en0 Auth result for: 8c:0c:90:40:2f:a8 Auth timed out

       Feb 9 16:07:41  kernel[0] <Notice>: ARPT: 107975.964624: MacAuthEvent en0 Auth result for: 8c:0c:90:40:2f:a8 Auth timed out

       Feb 9 16:07:41  kernel[0] <Notice>: ARPT: 107976.277442: MacAuthEvent en0 Auth result for: c4:01:7c:52:a1:88 Auth timed out

       Feb 9 18:54:43  kernel[0] <Notice>: smb_iod_sendall: Timed out waiting on the response for 0x73 mid = 0x1 state 0x1

       Feb 10 13:12:04  kernel[0] <Notice>: Previous shutdown cause: -62

       Feb 10 13:33:37  kernel[0] <Notice>: PM notification timeout (pid 470, esets_mac)

       Feb 10 18:46:08  kernel[0] <Notice>: PM notification timeout (pid 348, iTunes)

  • by NarNavarro,

    NarNavarro NarNavarro Jun 3, 2016 9:07 AM in response to Linc Davis
    Level 1 (4 points)
    Notebooks
    Jun 3, 2016 9:07 AM in response to Linc Davis


    Hello,

     

    I have the same problem. All browsers. Works fine on safe mode. Tried already rebooting router, system, to re-download browsers, and manual DNS. Ran the test and this is the result. Help, please. I have been coping with this for days and I need it gone

     

    Boot Mode: Normal

     

     

    Loaded extrinsic kernel extensions:

     

     

       com.corel.painter.PainterAudioDriver (1)

       tc.tctechnologies.driver.Saffire (4.1.4 18735)

       com.avast.PacketForwarder (2.1)

       com.avast.AvastFileShield (3.0.0)

     

     

    Loaded extrinsic user agents:

     

     

       com.avast.helper

       com.adobe.acc.AdobeDesktopService.46144.2910A8A0-C6C8-473F-BEE2-1121F4DFCC4B

       com.shazam.mac.ShazamHelper

       com.wacom.wacomtablet

       com.google.keystone.system.agent

       com.avast.userinit

       com.avast.update-agent

       com.avast.secureline.userinit

       com.avast.secureline.update-agent

       com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d

       com.adobe.AdobeCreativeCloud

       com.spigot.ApplicationManager

       com.mackeeper.MacKeeper.Helper

       com.extensions.updater69337.agent.plist

       com.cinemapro1-2.agent

       com.bittorrent.BitTorrent

       com.avast.secureline.home.userinit

       com.avast.home.userinit

     

     

    Per-user login items:

     

     

       iTunesHelper

       BitTorrent

       NIHardwareAgent

     

     

    Restricted user files: 76

     

     

    Extrinsic loadable bundles:

     

     

       /System/Library/Extensions/NIUSBMaschineController.kext

        (com.caiaq.driver.NIUSBMaschineControllerDriver)

       /System/Library/Extensions/PainterAudioDriver.kext

        (com.corel.painter.PainterAudioDriver)

       /System/Library/Extensions/Saffire.kext

        (tc.tctechnologies.driver.Saffire)

       /System/Library/Extensions/SiLabsUSBDriver64.kext

        (com.silabs.driver.CP210xVCPDriver64)

       /System/Library/Extensions/Wacom Tablet.kext

        (com.wacom.kext.wacomtablet)

       Library/Address Book Plug-Ins/SkypeABCaller.bundle

        (com.skype.SkypeABCaller)

       Library/Address Book Plug-Ins/SkypeABChatter.bundle

        (com.skype.SkypeABChatter)

       Library/Address Book Plug-Ins/SkypeABDialer.bundle

        (com.skype.SkypeABDialer)

       Library/Address Book Plug-Ins/SkypeABSMS.bundle

        (com.skype.SkypeABSMS)

       Library/ScriptingAdditions/BrowserHelper.osax

        (com.cinemapro1-2.ScriptingAdditions)

       /Library/Audio/MIDI Drivers/NIUSBMaschineControllerMIDIDriver.plugin

        (No bundle ID)

       /Library/Audio/MIDI Drivers/NIUSBMIDIDriver.plugin

        (No bundle ID)

       /Library/Audio/MIDI Drivers/NIUSBTraktorKontrolS4MIDIDriver.plugin

        (No bundle ID)

       /Library/Audio/MIDI Drivers/NIUSBTraktorKontrolX1MIDIDriver.plugin

        (No bundle ID)

       /Library/Audio/MIDI Drivers/SaffireMIDIDriver.plugin

        (tc.tctechnologies.Saffire.midiplugin)

       /Library/Audio/Plug-Ins/Components/Maschine.component

        (Maschine.MusicDevice.component)

       /Library/Audio/Plug-Ins/Components/Reaktor 6.component

        (Reaktor 6.MusicDevice.component)

       /Library/Audio/Plug-Ins/VST/Maschine FX.vst

        (Maschine.FX2x8.vst)

       /Library/Audio/Plug-Ins/VST/Maschine.vst

        (Maschine.Synth.vst)

       /Library/Audio/Plug-Ins/VST/Reaktor 6 FX.vst

        (Reaktor 6.FX16x16.vst)

       /Library/Audio/Plug-Ins/VST/Reaktor 6.vst

        (Reaktor 6.Synth.vst)

       /Library/Extensions/FTDIKext.kext

        (com.FTDI.driver.D2XXHelper)

       /Library/Extensions/NIUSBAudio2DJ.kext

        (com.caiaq.driver.NIUSBAudio2DJDriver)

       /Library/Extensions/NIUSBAudio4DJ.kext

        (com.caiaq.driver.NIUSBAudio4DJDriver)

       /Library/Extensions/NIUSBAudioDriver.kext

        (com.caiaq.driver.NIUSBHardwareDriver)

       /Library/Extensions/NIUSBTraktorAudio2.kext

        (com.caiaq.driver.NIUSBTraktorAudio2Driver)

       /Library/Extensions/NIUSBTraktorKontrolS4.kext

        (com.caiaq.driver.NIUSBTraktorKontrolS4Driver)

       /Library/Extensions/NIUSBTraktorKontrolX1.kext

        (com.caiaq.driver.NIUSBTraktorKontrolX1Driver)

       /Library/Internet Plug-Ins/AdobeAAMDetect.plugin

        (com.AdobeAAMDetectLib.AdobeAAMDetect)

       /Library/Internet Plug-Ins/AdobePDFViewer.plugin

        (com.adobe.acrobat.pdfviewer)

       /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

        (com.adobe.acrobat.pdfviewerNPAPI)

       /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

        (com.oracle.java.JavaAppletPlugin)

       /Library/Internet Plug-Ins/WacomTabletPlugin.plugin

        (com.WacomTabletPluginLib.WacomTabletPlugin)

       /Library/PreferencePanes/JavaControlPanel.prefPane

        (com.oracle.java.JavaControlPanel)

       /Library/PreferencePanes/NIUSBAudio.prefPane

        (com.caiaq.NIUSBAudioPreferencePane)

       /Library/PreferencePanes/WacomTablet.prefpane

        (com.wacom.settingsPrefPane)

       /Library/ScriptingAdditions/Adobe Unit Types.osax

        (No bundle ID)

     

     

    Unsigned shared libraries:

     

     

       /usr/local/lib/Noesis.dylib

     

     

    Font problems: 1

     

     

    Library/LaunchAgents:

     

     

       com.adobe.AAM.Updater-1.0.plist

       com.avast.home.userinit.plist

       com.avast.secureline.home.userinit.plist

       com.bittorrent.BitTorrent.plist

       com.cinemapro1-2.agent.plist

       com.extensions.updater69337.agent.plist

       com.extensions.updater69337.ver

       com.mackeeper.MacKeeper.Helper.plist

       com.spigot.ApplicationManager.plist

     

     

    /Library/LaunchAgents:

     

     

       com.adobe.AAM.Updater-1.0.plist

       com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist

       com.adobe.AdobeCreativeCloud.plist

       com.avast.secureline.update-agent.plist

       com.avast.secureline.userinit.plist

       com.avast.update-agent.plist

       com.avast.userinit.plist

       com.google.keystone.agent.plist

       com.wacom.wacomtablet.plist

     

     

    /Library/LaunchDaemons:

     

     

       com.adobe.ARMDC.Communicator.plist

       com.adobe.ARMDC.SMJobBlessHelper.plist

       com.adobe.adobeupdatedaemon.plist

       com.adobe.agsservice.plist

       com.apple.miom.plist

       com.apple.usktas.plist

       com.aridianUpd.plist

       com.avast.init.plist

       com.avast.secureline.init.plist

       com.avast.secureline.uninstall.plist

       com.avast.secureline.update.plist

       com.avast.uninstall.plist

       com.avast.update.plist

       com.disthrallUpd.plist

       com.google.keystone.daemon.plist

       com.ileocolostomy.plist

       com.laggardness.daemon.plist

       com.laggardness.helper.plist

       com.oracle.java.Helper-Tool.plist

       com.utiavorurn.plist

       com.wacom.displayhelper.plist

       tc.tctechnologies.Saffire.plist

     

     

    /Library/PrivilegedHelperTools:

     

     

       com.adobe.ARMDC.Communicator

       com.adobe.ARMDC.SMJobBlessHelper

     

     

    Loaded extrinsic daemons:

     

     

       com.avast.account

       com.avast.fileshield

       com.avast.proxy

       com.avast.service

       com.avast.secureline.service

       com.avast.secureline.burger

       com.avast.daemon

       tc.tctechnologies.daemon.Saffire

       com.wacom.displayhelper

       /Library/utiavorurn/utiavorurn.app/Contents/MacOS/utiavorurn

       com.oracle.java.Helper-Tool

       com.Laggardness.helper

       com.ileocolostomy.plist

       com.google.keystone.daemon

       com.avast.update

       com.avast.uninstall

       com.avast.secureline.update

       com.avast.secureline.uninstall

       com.avast.secureline.init

       com.avast.init

       com.5e275556e95e3ba9.config

       com.adobe.ARMDC.SMJobBlessHelper

       com.adobe.ARMDC.Communicator

       Adobe_Genuine_Software_Integrity_Service

       com.adobe.adobeupdatedaemon

     

     

    Log check:

     

     

       May 29 15:41:29  kernel[0] <Debug>: PM notification timeout (pid 191, iTunes)

       May 31 23:57:04  kernel[0] <Debug>: PM notification timeout (pid 303, iTunes)

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