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Jan 5, 2014 7:58 AM in response to kristineminjiby EZ Jim,You have tried some good things that lead me to think you may have a hardware problem.
You do not mention that you have tested more than one user account, but you should do so to see if that helps you find a fix you can do on your own.
Nor do you say which Mac OS you use, but you can try applying the latest Combo Update for your Mac OS X version. I suggest you use your Mac's Disk Utility to repair permissions before downloading the update AND AGAIN immediately following the restart that completes the Combo update.
Properly applying the Combo version of updates can sometimes correct software problems, but, if your trouble is caused by a hardware problem, there are no user serviceable parts of the camera. For hardware help, contact Apple or an Apple-Authorized Service Provider for service. Unless you have a current backup, make one before relinquishing your MacBook for service.
