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Q: iPod Nano 6th Generation Blank Screen

iPod Nano 6th Generation will not turn on. It's a blank screen. How do I fix it?

iPod nano, Windows Vista

Posted on Jan 3, 2014 2:53 PM

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Q: iPod Nano 6th Generation Blank Screen

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  • by Delgadoh,

    Delgadoh Delgadoh Jan 5, 2014 8:16 AM in response to JLSpncr
    Level 4 (1,405 points)
    Jan 5, 2014 8:16 AM in response to JLSpncr

    Hey JLSpncr,

     

    The following troubleshooting steps appear in this document:

     

    iPod nano (6th generation): Hardware troubleshooting

    http://support.apple.com/kb/TS3474

     

    I would try these steps out and see if they resolve the issue:

     

    Will not turn on or screen remains dark

    • Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
    • If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
    • If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
    • If the screen remains dark and will not turn on, then your iPod may need service.

    My issue is still not resolved. What do I do next?

     

    Welcome to Apple Support Communities!

     

    Cheers,

    Delgadoh