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victor1785

Q: 'Settings > General > Touch ID & Passcode' menu unavailable

Hello my 5s doesn't have the 'Settings > General > Touch ID & Passcode'... Instead, I have just 'Passcode lock'...

Would you know how I could get the 'Settings > General > Touch ID & Passcode' back?

 

Thank you

iPhone 5s, iOS 7.0.4

Posted on Nov 18, 2013 12:56 AM

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Q: 'Settings > General > Touch ID & Passcode' menu unavailable

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  • by mikecna,

    mikecna mikecna Jan 5, 2014 11:06 AM in response to victor1785
    Level 1 (0 points)
    Jan 5, 2014 11:06 AM in response to victor1785

    I had the same issue ... and also restored the phone and the option TOUCH ID was totaly gone.

     

    But I restored it via the iphone itself ( general reset all data and settings etc )

     

    It was still not ok

     

    Then I tried to restore the iphone from ITUNES ( that reinstall completely the OS which is not done if you do a reset via the iphone)

     

    And then .. the option was back again

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