iTune could not connect to the iTune Store.An unknown error occured(XXXXXXXXXXX)
Make sure your network connection is active and try again.
Error above when I try to connect to iTune Store on Windws XP, can you pls help?
iTune Store, Windows XP
Posted on Jan 3, 2014 1:16 PM
Q: Hi, Pls can U help? iTune Store does not work on Windows XP, its say's connectivity problem even though internet connection exist
Hi nartunes,
Welcome to the Support Communities!
The article below may be able to help you with your issues with iTunes on a Windows XP computer. Click on the links to see more details and screenshots.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
Cheers,
- Judy