HT201359: How iTunes Store purchases are billed

Learn about How iTunes Store purchases are billed
mguenette
Level 1 (0 points)

Q: my credit card shows an iTunes charge that I don't recall. How do I find out what the purchase is? I've tried App Store and iTunes purchase list, but they only show items...not receipt numbers

I have been trying in vain to get purchase details on my iPad. I click on the iTunes button, but it only shows the names of the songs, I click on the App Store icon and it shows apps, but none of these match the charge, there is no email regarding purchases. What is the point of having reference numbers when they don't allow you to use them to reference??

iOS 6.1

Posted on Jan 5, 2014 4:52 PM

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mguenette

Q: my credit card shows an iTunes charge that I don't recall. How do I find out what the purchase is? I've tried App Store and iTunes ... more

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  • by King_Penguin,

    King_Penguin King_Penguin Jan 6, 2014 1:11 AM in response to mguenette
    Level 10 (135,203 points)
    iTunes
    Jan 6, 2014 1:11 AM in response to mguenette

    You can only view the full purchase history on your computer's iTunes : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.

     

    On your iPad you can view a cut-down version (and optionally contact support if you have a problem with a purchase) via this page : http://reportaproblem.apple.com