Skip navigation

iTunes keeps asking to verify payment information

397305 Views 201 Replies Latest reply: Mar 6, 2014 1:55 PM by Ph43 RSS
  • jimmerz Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jan 6, 2014 12:38 PM (in response to frank.g)

    thank you frank i will try this the next time i have this issue.. ive been getting it roughly once a month or so i thought it was a security feature that apple was implementing lol

  • Cook_Kirby Calculating status...
    Currently Being Moderated
    Jan 16, 2014 2:53 PM (in response to whitby)

    I have an issue. I can't download anything and I still have money left on my account. It is on an iTunes gift card. If that is my issue, please help me.

  • Fernando-Ramirez Calculating status...
    Currently Being Moderated
    Jan 31, 2014 7:08 PM (in response to OzziesMAC)

    Thanks! That solved the problem!!!

  • eredman Calculating status...
    Currently Being Moderated
    Feb 8, 2014 4:42 PM (in response to whitby)

    Please will some one help me!?

     

    Pre-ordered on iTunes, got the email to say it was ready to download but again wouldn't let me as it said I needed to verify my billing details. Have done this many times.

    Have even tried deleting payment details, logging out, restarting and re-entering details then logging out and back in again. I am then prompted with the option to download but when I do this it goes straight back round to verify billing details again! I have even purchased another song with my new billing details and its STILL not working for the bloody pre-order!

     

    I feel like I have tried everything, please help!!!

  • eredman Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 8, 2014 4:56 PM (in response to whitby)

    Right, I solved my problem ^

    Just signed out of itunes on all of my devices, then used my iphone 5s to find the song I had pre-ordered on itunes and download from there, it asked mem to log into my apple ID, I did this and it downloaded straight away and also did an automatic download onto my main iTunes library on my MacBook pro!

     

    Hope this helps someone else

  • Saphod Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 22, 2014 1:14 AM (in response to whitby)

    I just encountered the same problem with Apple TV. Tried to change my payment details in iTunes on my computer, also in the actual Apple Store - nothing seemed to work. Then I saw that an Apple TV update was available. After downloading and installing, it asked me for my security code as I was choosing a movie - and now it seems to work.

  • Ph43 Calculating status...
    Currently Being Moderated
    Mar 6, 2014 1:55 PM (in response to frank.g)

    thomas, i try to use your procedure in order to verify, i would say, modify my payment info. my problem is, that I have to spend all my money which comes from an Itunes card of 15 euros. Unhappily enough I have 10 centimes credit on it. I am not allowed to change France to Hungary in my billing andress until I have not get rid of the 10 centimes left? Any idea, how to solve this incerible problem?

1 ... 10 11 12 13 14 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (4)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.