Skip navigation

iPad 2 keeps dropping wifi after iOS 7 update

54039 Views 80 Replies Latest reply: Apr 13, 2014 3:42 AM by DanielHughes RSS Branched to a new discussion.
  • Fennur Calculating status...
    Currently Being Moderated
    Jan 4, 2014 10:50 AM (in response to dwaynebishop)

    The only thing that helped me was switching Wi-fi mode from 802.11n to 802.11g

    You can do this in router settings... Open in your browser 192.168.0.1 or 192.168.1.1

  • Hotchickensoip Calculating status...
    Currently Being Moderated
    Jan 6, 2014 3:41 PM (in response to Alekseynz)

    Thanks for this advice. I did as suggested and have been drop out free for over a week now. What a relief.

  • CutOats Calculating status...

    Just wanted to add that I fixed my random wifi drops by changing my router settings from 20% to 40% and changing b/g/n to just b/g. Hope this helps.

  • DSurber Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 6, 2014 8:36 PM (in response to CutOats)

    Disabling 802.11n on your wifi access point(s) is not a fix. It is a poor workaround of an Apple bug. Disabling 802.11n greatly reduces the performace of ALL wifi devices that connect to that access point, not just the iPad 2 that is having problems. Apple should step up and fix the problem. We know the problem can be fixed because iPad 2 devices worked fine before the latests iOS upgrade.

  • traveller1976 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 15, 2014 11:58 AM (in response to dwaynebishop)

    I saw this fix on another post and can attest that it works.  I suffered from dropped connections and forgotten passwords, on both an Ipad1 and Ipad2, on both a Netgear and a TPlink router.  Solution - Always use the Other option to manually enter network name, security type and password.

  • PortageePC Calculating status...
    Currently Being Moderated
    Jan 15, 2014 6:23 PM (in response to dwaynebishop)

    I had the same issue with intermittently losing my wifi connection at home from my iPad2 on ios version 7.0.4.  A couple of added notes regarding our home environment... we have two iPhones that do not have wifi connectivity issues.  The first is an iPhone 5S on 7.0.3 and the other is an iPhone 4 on 6.1.3.  Neither has had any wifi connectivity issues.  I also have a Dell laptop which connects without issue.

     

    My wifi router is a Linksys WRT54G.  It uses both 802.11b and 802.11g wireless network modes (aka "Mixed").

     

    After several months of dealing with this annoying wifi issue on the iPad, and trying numerous settings, resets, etc. I finally decided to try messing with the router instead.  It's a fairly old router, so I suspected that maybe the wifi issue was a result of the router needing an update.  Sure enough, the router was on a very outdated firmware from 2005.

     

    I logged into the Linksys router and conducted a firmware upgrade from the Administration menu.  I am now using firmware version 4.21.5 and it appears to have resolved my connectivity issue.

     

    For those who have not tried it yet, consider updating the firmware on your router.  It's possible the iPad is using some advanced WiFi parameters that your router's old firmware does not support. 

     

    Hope this helps!

  • appletobananas Calculating status...
    Currently Being Moderated
    Jan 21, 2014 8:00 PM (in response to dwaynebishop)

    Like many people, I am having the same WIFI issues on IPAD2 with IOS7.

     

    Going to BG instead of N, may alleviate the scratch, but wont cure the bug.

    Hopefully Apple will fix this issue, sooner than later.

     

    I have 5 Apple devices in my house.

    The biggest selling point to me was, "Apple, it just works".

    In this tough market place, having a reliable product that just works is very important.

     

    I was a Nokia Fan and owned many, until the N96 flagship phone, which was dissapointing to say the least.

     

    Apple, really needs to lift its game, otherwise it will become insignificant to other international phone companies.

     

    Apple, don't follow in Nokias path.

    Get your **** together, and start making reliable products again.

  • SethsiPadHatesHim Calculating status...
    Currently Being Moderated
    Jan 22, 2014 7:35 AM (in response to dwaynebishop)

    I've had such a difficult time with my iPad mini these last couple of months.

     

    My WiFi stays connected for 10-15 seconds tops, no matter what source I'm connected to.

     

    I've tried Router resets, Network resets, iPad resets with backups, and pretty much every tactic to be thought of.

     

    I took my iPad to this place called Connecting Point computers here where I live in Oregon, and he was baffled by the complete inability to stay connected for much more than 15 seconds. The fat lummox suggested I just buy a brand new iPad. LOL. What a determined salesman.

     

    Thanks bro, but I'm not in the market to throw down another 300 dollars for something that still not might work.

     

    Does anyone know if I send this to Apple that they will run diagnostics and potentially fix it? How much would it cost? Is that even a thing? Because at this point I'm so apathetic about the whole thing, I'm thinking of turning it into a fancy drink coaster.

  • pte1643 Calculating status...
    Currently Being Moderated
    Jan 22, 2014 10:14 AM (in response to dwaynebishop)

    I also have exactly the same problem with my ipad4 (retina).

     

    I've tried all the ideas and excuses found on the web...  Resets, Restarts, Router firmware, Airplane Mode...  Tried them all...

     

    NOTHING WORKS.

     

    It was never really very good with ios6, but 7 is much worse.  I mistakenly downloaded ios7 thinking it might have fixed the problem.

     

    I have 3 desktop PC's running Win7, 1 laptop running WinXP, and an Android tablet that all connect fine.

     

    Come on Apple get your S**T together and get it sorted.

     

    As Seth, above has said, it's no more use than an expensive drink coaster.

     

    Still what do Apple care?  They've already got our money, now don't give a toss!!!

  • patone199 Calculating status...
    Currently Being Moderated
    Jan 22, 2014 10:13 AM (in response to pte1643)

    Try restarting your ipad.     Turn off turn back on

  • pte1643 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 22, 2014 10:17 AM (in response to patone199)

    Oh...  Hang on...  Why didn't I think of that?  

  • Jeng28 Calculating status...
    Currently Being Moderated
    Jan 25, 2014 2:33 AM (in response to pte1643)

    Anyone here get the real solution? I've try reset network and restart dozen of times still no hope. Apple, please fix this.

  • tonkor Calculating status...
    Currently Being Moderated
    Jan 26, 2014 3:46 PM (in response to dwaynebishop)

    Having a similar issue...

    I notice that people's issues are all different.

     

    Some people complain of their iPad not finding wifi at all, some people complain of having to be really near their router to pick up the signal, some people's ipads seem to forget the wifi setting, etc.

     

    My problem, which seems to be shared with some people who posted here, is that the device loses wifi connection once in a while for 10 to 20 seconds or so. After that, it automatically reconnects. I don't think the connection is really lost though. When I turn off the wifi altogether, Safari gives me the message that I am not connected to the internet. But when this problem is happening (those 10~20 seconds) the Safari error I get is that the server cannot be found. So definitely not the same thing as my wifi connection getting dropped altogether. It must be some sort of network settings or software issue.

     

    I never had this problem since the day I bought my iPad 2. It started happening a little while ago, after I had upgraded to iOS 7.0.4. Before that, I was on iOS 5. Never had this problem.

    Tried resetting the network settings, resetting the whole settings, restoring the device, with or without iTunes backup restore (set up as new iPad). Tried various router settings, tried resetting the router, all to no avail.

     

    Funny thing is, even after upgrading to iOS 7.0.4, I don't think I had this problem. It was a few weeks after I upgraded that I started having the problem, and it just won't go away, device restore after restore.

     

    Sigh...

  • Ocnvw Calculating status...
    Currently Being Moderated
    Feb 6, 2014 6:56 PM (in response to tonkor)

    I am in the same boat. My wife is sitting right next to me with her ipad zipping through different pages on the web. She has not updated her ipad to latest version. What makes me the most confused is how all of the comments on this Apple site get no responses from actual Apple techs!!!  What's the point, I'm not here for amateur advice. I want my overpriced device to work! Show us some support already and tell us how to fix this bug the Apple update has caused.

  • AmishCake Level 5 Level 5 (5,505 points)
    Currently Being Moderated
    Feb 7, 2014 9:15 AM (in response to Ocnvw)

    You're only going to get amateur advice here, I'm afraid, as this forum is manned by volunteer users like you. Have you taken your device to an Apple store for evaluation?

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.