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Iphone 5 wont pair with my new macbook pro

50253 Views 95 Replies Latest reply: Apr 8, 2014 9:28 AM by Alabama591 RSS Branched to a new discussion.
  • iPaulMarshall Calculating status...
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    Dec 19, 2013 12:43 PM (in response to xoAnna)

    MacBook Pro (Nov 2013) running 10.9.1

    IPhone 5 running iOS 7.0.4

     

    Will connect then claim the devices are not compatible...***!

     

    Chuffed is not the word I would use after being Windows since 90's and taking the plunge a month ago spends over a 4 figure sum on the MacBook Pro let alone iPad assuming my they would all work together.

     

    Apple, please fix this, yours disappointed,

  • Kyles Killer Calculating status...
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    Dec 25, 2013 2:28 AM (in response to iPaulMarshall)

    I just bought my partner a full desktop workspace in an ipod dock, Logitech switcher keyboard, magic mouse, I pad cover (Licenced apple cover) and the only thing that acctually works as planned is the mouse and the keyboard. The keyboard connects to everything and the mouse works fine. However the case which was licenced by apple, does not fit in the apple dock. Which I find absoloutly rediculous. and then to top that off, the Iphone 5S will not connect at all to the Macbook pro 13". This is the most rediculous part of everything I've seen in apple. Simplicity is king and yet stupidity has overrun in the, what I'm assuming is the decision to outmode the macbook pro (non retina) and render it useless.

     

    Please Apple fix this major and highly imobilizing issue that is rendering the Iphone isolated and somewhat unused in the system that is supposed to be working.

  • Swisshelicase Level 1 Level 1 (0 points)
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    Jan 4, 2014 1:43 AM (in response to CarlL)

    Thanks Carl. Your post helped me to connect my iPhone with my MBP to share the mobile internet connection. You are absolutely wright: Where is the easy way Apple usually provides us with? Failing to connect Bluetooth, then right-clicking on MBP's Bluetooth profile for the failed iphone connection and then still being able to connect to the network is no way straight forward! Apple needs to fix this.

  • joelw135 Level 1 Level 1 (0 points)
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    Jan 4, 2014 2:46 PM (in response to Roewlerd)

    I am also trying to use Keycard, and even when it says connected it will not  lock the screen as it seems to connect then disconnect every few seconds. Very frustrating a now the money is lost.

  • Carl_UK Level 1 Level 1 (0 points)

    I spent $5000USD on apple hardware over Christmas to find that the bluetooth connectivity and the wireless hotspot between the IPhone 5S and the Macbook Pro Retina do not work correctly.

     

    Apple, please fix this as a priority.

  • Swisshelicase Level 1 Level 1 (0 points)
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    Jan 7, 2014 5:06 AM (in response to Carl_UK)

    @Carl_UK

     

    Did you try CarlL'ssolution? It worked for me.

     

     

     

    Atlanta, GA

     

    Re: Iphone 5 wont pair with my new macbook pro

     

    25.11.2013 08:42 (in response to Dex the Dobermann)

     

    True you cannot simply connect between iPhone and Macbook unless you want to use the iPhone as a Bluetooth hotspot. (I use PhoneView to connect to the iPhone as a file viewer)

     

    Even the Bluetooth hotpot process is not straightforward. To make it work I opened Bluetooth Prefs and selected pair with my iPhone 5s -- iPhone must have hotspot active. As soon as it connects and you select Pair on the iPhone, they disconnect again! But, right-click the iPhone device on the Mac and select 'Connect to Network' and there you go. However, my speed tests show that the Bluetooth hotspot connection is very slow compared to a wifi hotspot connection, so the whole process seems a waste of time other than academic exercise.

     

    --Carl

     

    MacBook Pro (Retina, 15-inch, Late 2013), OS X Mavericks (10.9.1)
  • Carl_UK Level 1 Level 1 (0 points)
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    Jan 7, 2014 5:41 AM (in response to Swisshelicase)

    Yep, I can confirm that approach works on my setup as well. Thankyou.

     

    Just as an FYI, I did contact Apple support, as well as this bluetooth 'niggle' I also have problems with my wireless hotspot requiring a restart before it is detected by the Macbook Pro after a connectiond drop.

     

    On the bluetooth issue, I was informed by Apple Support that the IPhone 5S only contains bluetooth audio profiles and that using it as a hotspot is not fully supported, only supported over wireless. I don't know if that is helpful to you guys.

     

    My equipment is a box fresh (with updates) Macbook Pro Retina 13 and an IPhone 5S with latest IOS.

  • OG Gaddie Calculating status...
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    Jan 9, 2014 12:00 PM (in response to Dex the Dobermann)

    Im having the same problem as everyone else. Bluetooth Iphone 5 wont connect to my 2011 MacBook Pro.

    They will pair indefintely, but when trying to connect, they will for about a second before disconnecting.

    Ive tried connecting and disconnecting, nothing works.

     

    I am very good with Macs (used only Apple computers from age 6-20) and good at messing with/figuring out bluetooth so I know this is Apple's issue that needs to be fixed.

  • sdkeach Calculating status...
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    Jan 12, 2014 3:44 AM (in response to Dex the Dobermann)

    I find it disappointing that noone from Apple has any comment for this thread.

    Something like. "we are working on this" for example.'

  • joelw135 Level 1 Level 1 (0 points)
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    Jan 12, 2014 5:46 AM (in response to Dex the Dobermann)

    I am trying to get my iPhone 5s to work well with Appstore app called Token Lock and it is erratic to say the least. I have Growl on my system and it shows the connection then disconnection every minute all day.

  • Titillator Level 1 Level 1 (0 points)
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    Jan 13, 2014 7:59 AM (in response to Dex the Dobermann)

    Why are you all so surprised by the shortcomings of your Apple products? By now, as MBP owners, you would have discovered that it's not the premium product you thought it was.. as you know there are a whole host of technical/design problems, eg: your MBP heats up like a hot plate and you can never use it as a laptop.. or your thighs will melt! And yes, ALL I Phones cannot pair with MBPs via Bluetooth.. but why be shocked? You now know you were conned into paying much more for a product which uses pretty much the same inner components as other computers, eg: CPUs, hard drives, etc, etc... So stop complaining and just accept you made a big mistake.. and should have done more research rather than forking a ton of dough out just for aesthetics....

     

    So to confirm to everyone: I PHONES DON"T PAIR UP WITH MCPs VIA BLUETOOTH (and yes, other makes of phones do!!)

  • Rich Fenton Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jan 13, 2014 8:03 AM (in response to Titillator)

    That's odd as my iPhone 5S is pairing with MBP (read instructions above) - it wasn't as effortless as it could have been but once configured it still works fine....

     

    As for the heat - I find my MBP is no more warm/cooler than any other laptop I've used

  • joelw135 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 13, 2014 8:06 AM (in response to Titillator)

    As far as I am concerned Apple equipment is far superior than any other Windows or Chrome based crapwear out there. And for everyones info Bluetooth is not meant as anything more than a way to connect perrifiral devices like keyboards and mice etc. So I am no at all upset it can't connect to my Macbook Pro. As far as it running hot, I have a top of the line Windows based laptop that runs even hotter. Also iPhones do pair, but don't say paired even when they are. But a little advice is pair the iPhone in both directions. Pair once from the Macbook then once from the iPhone. I did that with Token Lock and I have siginal all the time. The iPhone phases bluetooth to conserve power.

  • TomBliss Level 1 Level 1 (0 points)
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    Jan 15, 2014 9:31 AM (in response to Rich Fenton)

    Thanks Rich Fenton. That worked for me :-)

  • Titillator Level 1 Level 1 (0 points)
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    Jan 16, 2014 1:34 AM (in response to joelw135)

    Hey Joel.. you should work for Apple in their marketing department... but then again, you might not get a job as your knowledge of tech seems quite limited..

     

    Your Point 1: you say that Bluetooth is only a means to connect "perrifiral" (you mean peripheral) devices like keyboards and mice.  Do you not know how important Bluetooth is? It enables a user to use their phone to be used with multiple handsfree devices (eg: using your phone in your car) and most important, means you don't have to use a cable to connect with your MBP.. (remember how WiFi is so popular? and it's also not just a means of connecting a peripheral device!)...

     

    Your Point 2: you say that Apple is far superior than any Windows or Chrome based "crapwear" (no clue what that is in tech terms..).  Why is Apple superior? Did you know that the internal components of Apple are mostly third party components used by other PC manufacturers, eg: your CPU and hard drive? I think you (like most other Apple owners) were sold on Apple by all the hype.. and aesthetics.

     

    Your Point 3: you say that other PCs run hot like a MBP.  This is totally not true.  MBP's get v hot mainly due to the aluminium base plate that conducts heat more efficiently than a plastic cover.  This is why many other PCs use plastic on the base even though the rest of the PC is made of metal (eg: Samsung or Sony).  If you don't agree with me, just google the thousands of complaints about the heat problem with MBPs...

     

    So bottom line is that you are a great example of so many Apple users who have been encouraged by great marketing to pay much more for a PC that is pretty much like many other cheaper PCs.. but those don't burn your thighs when you use them as a laptop.. and of course their Bluetooths work with phones (albeit Android phones!)).

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