HT204632: Availability of iTunes redownloads
Learn about Availability of iTunes redownloads
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Helpful answers
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Jan 7, 2014 1:59 PM in response to t.ricks23by apad201,See if this article helps: http://support.apple.com/kb/ht1212
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Jan 7, 2014 2:00 PM in response to t.ricks23by King_Penguin,Connect the device your computer's iTunes, you should then be able to reset the device and you can then restore/resync your content to it : http://support.apple.com/kb/HT1212