Jc033

Q: How to turn off visual voicemail

Is there a way to turn off visual voicemail On iPhone 4s

iOS 5

Posted on Oct 21, 2011 5:21 AM

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Q: How to turn off visual voicemail

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  • by DanielDeutsch,

    DanielDeutsch DanielDeutsch Aug 4, 2012 6:04 PM in response to Grayter
    Level 1 (0 points)
    Aug 4, 2012 6:04 PM in response to Grayter

    Hi Grayter

     

    Thank you for your input.  I have an iPhone 3GS and somehow it switched from normal voicemail to the visual voicemail some months ago.  I have tried using your method and I cannot seem to get rid of the visual voicemail.

     

    I press: *#61# and I receive the number: +15166060541

     

    So I turn off Cellular Data.

     

    I press *5005*86*+15166060541

     

    I reset all

     

    And nothing remotely has happened to the visual voicemail - it is still there.

     

    I've tried without the +1 infron of the number.

     

    I've called AT&T (my carrier) to ask what the number for my voicemail is.  They gave me this number: +1 516 606 0585.

     

    I've tried with that number bot with and without the +1.

     

    Nothing has helped.

     

    Do you have any other trick up your sleeve?

     

    Sincerely

     

    Daniel

  • by hansolo415,

    hansolo415 hansolo415 Aug 4, 2012 6:37 PM in response to DanielDeutsch
    Level 1 (2 points)
    Aug 4, 2012 6:37 PM in response to DanielDeutsch

    I'm sorry to hear you are having this problem.  The things that have helped me are:

     

    1. Doing this more than once with the reset all and making sure that cellular and in fact all data is off (turn off wifi as well)

     

    2. One time when all else failed I did a back up and then a restore as new.  (yes it's something most of us hate to do, but sometimes there is corruption that only a restore as new will fix).  If you then do these steps and it works than you know that there is corruption in your system.  You can try to restore from back-up afterwards, but in my experience it will only work if you reset as new.  The smart thing to do, however, is to copy all your settings and take pictures of where you put all your apps so you can do the reset without losing too much.  Your email accounts will have to be set-up, you will lose all your text messages so save the ones you want to keep, and you will lose all your history etc.  There are also some other programs that will lose their data so you'll have to run through the ones you use a lot and think about exporting and reimporting the data.  Calendar programs fall into this catgory.

     

    Good Luck!

  • by Qbano100,

    Qbano100 Qbano100 Nov 25, 2012 12:15 PM in response to hansolo415
    Level 1 (0 points)
    Nov 25, 2012 12:15 PM in response to hansolo415

    Hi after several days I found this method and it worked on my iPhone 4s:

    Do as follows:

    Find your universal mail number by dialing

    *#61#

    Then dial

    *5005*86(your universal numer)#

    And click call( note to not include the * after

    The 86 and no+1 before area code.

    Then do a reset all and it will work.

    This will not reset your files or documents

    Just the phones settings.

  • by DJLove,

    DJLove DJLove Dec 31, 2012 4:36 PM in response to Jc033
    Level 1 (10 points)
    Dec 31, 2012 4:36 PM in response to Jc033

    Ok first of all thanks for the post, I've been on the phone for 5 days with straight talk and this is my exact problem. I have tried what you suggested but did not want to do a reset all just reset network and now I get a funny litte phone icon in my top menu bar and an arrow pointing to the right.

     

    Any suggestions? Sill no indication.

  • by DJLove,

    DJLove DJLove Jan 2, 2013 10:30 PM in response to Jc033
    Level 1 (10 points)
    Jan 2, 2013 10:30 PM in response to Jc033

    OK after 5 days of back and forward with straight talk (ST) and trying what was suggested in the thread - the *5005* .... string and finding that it did not  fix the problem (it just turned on cal forwarding for some strange reason!!!)   I have a solution

     

    1) Get a SIM card from another iphone 4, 4S and swap it out with the ST SIM card. Connect to the network on this carrier - in my case I got hold of an active Tmobile sim card and used that.

    2) Swap back the ST sim and your visual voicmail is now gone and your voicemail functions as before.

     

    Don't ask me how it works and if your voice mail will go wonky agian but my VM is now fixed, it dials voicemail whenI hit the voicemail icon on the very bottom right on the phone screen, no Visual voicemail is seen and I get notifcations, something I didn't get before.

     

    (Note: At no stage did I  try a total wipe and reinstall of ioS 6.0.1 on my phone 4S - this may of fixed the issue but I have too many programs installed and did not want to re enter all the usernames and passwords)

  • by Grayter,

    Grayter Grayter Apr 10, 2013 7:56 AM in response to Jc033
    Level 1 (0 points)
    Apr 10, 2013 7:56 AM in response to Jc033

    DJLove,

     

    I am so glad you submitted your post.  It really worked.  I had been unsuccessful with my prior post instructions since Apple updated to iOS 6.0.

     

    Just as a note on my Straight Talk situation.  I have a SIM card which has a Tracfone label on it TF64PSIMC4MB. Perhaps there is something curious about that SIM card model which makes iPhone believe I have visual voicemail when I don't.  I replaced my SIM with a non-provisioned AT&T SIM - The phone showed No Service. I opened up the phone icon and then hit the voicemail icon.  The phone tried dialing 611 (since the SIM was not provisioned).  I hung up before reaching an operator.  Then I replaced the AT&T SIM with my ST Tracfone SIM and walla!  No Visual Voicemail!!!!!!!  This is so much easier than any of the steps that have been suggested.

     

    I my estimation, it doesn’t matter what other SIM card you get AT&T or T-Mobile, nor does it matter having active service on that SIM.  It just seems as though the iPhone will reset to standard voicemail with a different SIM card inserted.

     

    Thanks DJLove!

  • by Laurie in iowa,

    Laurie in iowa Laurie in iowa Aug 8, 2013 3:38 PM in response to Jc033
    Level 1 (0 points)
    Aug 8, 2013 3:38 PM in response to Jc033

    Thanks to everyone who have posted in this thread so far.   I too have an AT&T 3Gs that I recently had an IMEI unlock done and updated to iOS 6.1.3 from iOS 5.1.1.  I am on iWireless Megatalk (a T-Mobile subsidiary pre-paid plan) that does not support visual voicemail.  In fact, iWireless has never sold iPhones and does not support them at all.  I recently upgraded my calling plan from voice only to voice, text and a small amount of data, and set the phone up to access the data network and began using text for the first time, still on jailbroken and a hack unlocked copy of iOS 5.1.1. 

     

    Without warning, my "dial up" voicemail switched to visual voicemail and I was not receiving voicemail notifications, nor could I dial voicemail from the native IOS voicemail app.  I changed from the jailbreak unlock to the IMEI unlock and updated to stock iOS 6.1.3 and the problem seemed to be fixed.  I attributed it to something gone wrong in the jailbreak.  Almost immediately after reconfiguring my phone for data, I lost my "regular" voicemail again and had visual voicemail and couldn't access my voicemail from the app.

     

    I found this thread and found the various fixes, none of which worked except switching out the iWireless SIM for the old AT&T sim, switched back again, and had my "regular" dial up voicemail app working... for a while.   I tracked down its switching to sending a text.  The text hesitated for a minute, said "unable to send message" and the "sending via SMS" and then "sending complete."  I found immediately after that visual voicemail was back.

     

    I switched the SIM cards out again, and regained my "regular" dial up voicemail.  The culprit seems to be iMessage.  When iMessage is turned on in the "Message" app in Settings, it apparently presupposes that visual voicemail is supported by your carrier and auto switches to visual voicemail from the dial up app.

     

    So... it appears that when you are using a carrier that doesn't support visual voicemail or iMessage, if you turn iMessage off,  the phone works as you need it to and uses straight SMS and your voicemail app will dial your service provider voicemail instead of switching to visual voicemail with the first text you send.  Switching to a different SIM and back to your activated SIM does clear visual voiceemail and return you to your dial-up voicemail app.  Turning iMessage off allows the phone to work normally for carries that don't support visual voicemail.

  • by Rosco71,

    Rosco71 Rosco71 Sep 24, 2013 5:43 PM in response to DJLove
    Level 1 (0 points)
    Sep 24, 2013 5:43 PM in response to DJLove

    Thanks DJLove!  Worked for me!  Used my wife's sim card and it worked!  I have spent hours on the phone with my provider and tried everything except for a total wipe.  Thanks again!!!!

  • by briguy1,

    briguy1 briguy1 Jan 6, 2014 2:26 PM in response to Jc033
    Level 1 (0 points)
    Jan 6, 2014 2:26 PM in response to Jc033

    I had the same problem my iPhone does not have a data plan. So it worked when I switched sim cards from my iphone to another iPhone and then switched it back. Now my iphone voicemail notification works! I had tried all the other things, reset network settings, *5005*..., they did not work.

  • by budsimrin,

    budsimrin budsimrin Jan 7, 2014 5:38 PM in response to Laurie in iowa
    Level 1 (10 points)
    Jan 7, 2014 5:38 PM in response to Laurie in iowa

    Laurie,

     

    Thank you for your reply. Much easier than finding another sim card and changing it out.

     

    I went to message settings and turned off iMessage as you specified. Then I closed the Phone app by doubling clicking the Home Button and dragging it upward. Then I tapped on the Phone app and visual voicemail was gone, along with the message I received that possibly caused it. Then I went back to settings and turned iMessage back on. VVM was still gone.

  • by eddieo45,

    eddieo45 eddieo45 Jan 24, 2014 4:02 AM in response to Jc033
    Level 1 (0 points)
    Jan 24, 2014 4:02 AM in response to Jc033

    Laurie's tip is the solution! Never mind SIM cards, #61 or anything else: just go to settings and turn off iMessage (I had to do it more than once; iMessage really wanted to be on and "turned itself back on" a couple of times!)

     

    Big thanks to those "experts" that speed-read the question early and said to call you carrier, lol.

  • by zenzaper,

    zenzaper zenzaper Feb 1, 2014 6:06 AM in response to eddieo45
    Level 1 (0 points)
    Feb 1, 2014 6:06 AM in response to eddieo45

    ditto, Thanks to Laurie and DJLove's tip, I was able to make it work, easy and effective.  Ignore the "expert" advice calling carrier and can't afford data etc... Visualvoice never worked correctly and users should have a way to turn any thing off that don't work or they don't like, period.  Any way thanks for the help, I almost gave up on the thread after reading first few comments.

  • by eddieo45,

    eddieo45 eddieo45 Feb 1, 2014 7:11 AM in response to zenzaper
    Level 1 (0 points)
    Feb 1, 2014 7:11 AM in response to zenzaper

    I'm still not 100% happy. After turning iMessage off, I stopped getting texts, so I turned it back on. Visual voicemail has still stayed off, which is good, but every message is already "skipped" when I call my "real" voicemail, as if Visual Voicemail already "heard" it. Clicking the Voicemail icon in Phone lists all the calls that went to voicemail under the heading "Visual Voicemail is currently unavailable. Call Voicemail". "Call Voicemail" is a link that doesn't use the stored number I have in contacts for my voicemail; mine includes my password etc. So, better than it was, but still not what I'd like.

  • by Laurie in iowa,

    Laurie in iowa Laurie in iowa Feb 1, 2014 8:29 AM in response to eddieo45
    Level 1 (0 points)
    Feb 1, 2014 8:29 AM in response to eddieo45

    Eddie, do you have more than one i device attached to your Apple account?   If so, and you've still got iMessage enabled on it (iPad?) your texts will all go to that device.  You have to disable it on all devices attached to your apple account.   It seems that the operating system looks for iMessage devices first and sends the texts there and if there's one device enabled, it gets ALL the action.   Been there done that with that one too.

     

    An update...   When Apple released IOS 7, they saw fit not to release it for the 3Gs, even though they released it for the iPad 2, which has the same processor.  So I sold my 3Gs and found a used 4s cheap (since all of the iPhone 5 series have hit the market.)   Fortunately, iWireless has decided to carry the iPhone 5 series now, so they did an update in the carrier service driver.  They still (AFAIK) don't support i Message (at least in pre-paid) but with the 4s and IOS 7, all works as it should with iMessage disabled.

     

    BTW, even if you're really...  umm... frugal (read cheap here) like me, the 3GS to 4s upgrade is truly worthwhile.

     

    Roger (Laurie's husband...)

  • by eddieo45,

    eddieo45 eddieo45 Feb 1, 2014 10:44 AM in response to Laurie in iowa
    Level 1 (0 points)
    Feb 1, 2014 10:44 AM in response to Laurie in iowa

    I only own one Apple device, my iPhone 4 (unless iPods count). When I turned iMessage OFF, I stopped getting texts; doesn't that make sense? I don't think they were going anywhere else; I only know I wasn't getting them cuz my wife called and said "I tried to text you but it wouldn't go through."

     

    Also, the Voicemail screen continues to show 5 voicemails, and I can't clear them:

     

    [IMG]http://img.photobucket.com/albums/v115/eddieo45/Mobile%20Uploads/photo_zps492573 25.png[/IMG]

     

    [IMG]http://img.photobucket.com/albums/v115/eddieo45/Mobile%20Uploads/photo_zps2afac2 66.png[/IMG]

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