Currently Being ModeratedDec 17, 2013 10:35 PM (in response to andyindian)
Did you make sure to EMPTY YOUR TRASH before you restsrted your computer?
Currently Being ModeratedDec 28, 2013 10:06 PM (in response to rodeman)
Count me in with this group of people suffering from flaky behavior of iTunes despite latest greatest updates on everything.
In my case, brand new MacBook Pro Haswell retina 16GB 1TB SSD. It will sync an iPhone but after that has been ejected and an iPad connected will refuse to see the iPad 3.
The iPad will flicker screen and the power charging icon will flick constantly between charging and not charging while iTunes will keep shoving the error on screen saying:
iTunes could not connect to this iPhone. This device is no longer connected.
Then it will say an iPad was detected but could not be recognized. I quit iTunes and rebooted the iPad but the same problem happened. Ironically, I unplugged the iPad from the left USB port and plugged it into the right USB port and iTunes synced it just fine.
Until next time of course.....
Currently Being ModeratedDec 29, 2013 3:23 AM (in response to Benxine)
thank you. I searched in the wrong folder, in the software library. After finding the harddrive library, the solution was there in a few minutes. I didn't know about the second folder an the harddrive. I phoned with the apple hotline nearly 6 times. My operator wanted to give up on the 6. call. At the end of the call he said, please wait a moment, I will talk to a college. After 2 minutes he said we have it, go to the library folder in the hard drive and follow YOUR instructions!!!!!
Now my mac is perfect again and a few day's ago I loaded mavericks.
Thank you again.
Greetings from germany, Andy
Currently Being ModeratedDec 29, 2013 6:43 AM (in response to rodeman)
Unfortunately I do not have a file called com.ghughes.wifisync.root.plist. I have many other ones, some from Adobe, some from Microsoft, MacPaw (which is a the manufacturer of some software I own) but nothing from ghughes.
Plus, if you search in the finder, it doesn't show you these so I can't type part of the name to have the computer look for it. I guess it doesn't index this stuff???
Anything else that can be done?
Currently Being ModeratedDec 29, 2013 4:39 PM (in response to rodeman)
I'm not sure what your original problem is but it doesn't sound like the same problem we have all been having here. Is there error message you are receiving say "could not allocate a resource"? If not, perhaps you can find your solution in another thread.
Currently Being ModeratedDec 31, 2013 6:11 AM (in response to Benxine)
Thanks Benxine for your clear instructions (but am somewhat amazed that no one at Apple knows about this issue or has even tried to address this issue - unless of course you are working at Apple!!).
Anyway I am grateful to you for sharing your knowledge and expertise with the community.
Currently Being ModeratedDec 31, 2013 11:12 AM (in response to Praveensharma)
Thanks for your note Praveensharma,
No, I don't work for Apple, but if Apple is listening, I wouldn't mind
Currently Being ModeratedJan 7, 2014 6:33 PM (in response to rodeman)
Your instructions worked perfect -- I was able to get rid of that annoying wi-fi sync which I could not get rid of for years and now itunes on my macbookpro can recognize and connect to my ipad/iphone with and without cables.
Currently Being ModeratedJan 24, 2014 5:42 AM (in response to rodeman)
I have tried all steps that Benxine suggested, but everytime I empty trash and restart the computer, all the deleted folders are still there. Is there anyone experiencing the same problem as me. Please advice. Thank you:)
Currently Being ModeratedJan 24, 2014 7:53 AM (in response to Lien Nghiem)
I know how frustrating it is when you see that everyone else has found a solution that works, but it doesn't seem to work for you. Please try the following:
1) make absolutely sure you have the same problem that everyone else is describing. This only works for this very specific problem.
2) you MUST MUST MUST find the folders from the LIBRARY folder that is directly under your HARD DRIVE icon. Sometimes there are many different Library folders in many different places. Make sure the folders that you are sending to the trash are from the LIBRARY folders directly under your hard drive.
3) Is it possible that you are restarting your computer without actually EMPTYING your trash? Please let me know if any of these work for you.
Best of luck,
Currently Being ModeratedJan 24, 2014 11:21 PM (in response to Benxine)
Yes it works now, and without empty trash.
Thank you so much. Thank for ur CAPITAL MUST, that was my problem didnt look for the folder under the hard drive. Plus it required password to delete those folders.
Currently Being ModeratedFeb 20, 2014 9:54 AM (in response to Benxine)
I have this same issue as Rodeman. the file "com.ghughes.wifisync.root.plist" does not exist on my computer, but I have the same issue as everyone else on this thread. I have Wi-Fi Sync on my computer, and I can't get it off. Any idea why? Any other thoughts on what I can do to fix this? I've been trying to get this off of my computer for years now