3drakebulldogs

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Q: itunes will not connect

Itunes will not connect get error message Ox80090318 using windows vista dell desktop

itunes v11.138 ran itunes diognistic says not connectec to internet but is computer is connected iphone and i pad connect to store fine

iPad, iOS 6

Posted on Jan 6, 2014 12:20 PM

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Q: itunes will not connect

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by pedro d,

pedro d Jan 8, 2014 8:45 AM in response to 3drakebulldogs
Community Specialists

Jan 8, 2014 8:45 AM in response to 3drakebulldogs

Hello there, 3drakebulldogs.

The following Knowledge Base article provides information on your exact issue:

iTunes: Possible iTunes Store errors
http://support.apple.com/kb/ts1424

Particularly:

iTunes Store reporting error 0x80090318
Apple software on Windows: May see performance issues and blank iTunes Store

Thanks for reaching out to Apple Support Communities.

Cheers,
Pedro.
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