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Nucmed08
Level 1 (0 points)

Q: I can't get words to open. I have no other applications open, but every time I tap the icon I gat an oops error message that a problem has occurred. ***

can't get words to open. I have no other applications open, but every time I tap the icon I gat an oops error message that a problem has occurred. ***

iPhone 3GS, iOS 7.0.3

Posted on Jan 8, 2014 10:56 AM

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Nucmed08

Q: I can't get words to open. I have no other applications open, but every time I tap the icon I gat an oops error message that a pro ... more

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  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jan 8, 2014 11:00 AM in response to Nucmed08
    Level 8 (38,071 points)
    Mac OS X
    Jan 8, 2014 11:00 AM in response to Nucmed08

    First try killing Words. When on the home screen double press the HOME button, then swipe the screen image of Words up to close it.

     

    Next, reset your iPhone by holding HOME and SLEEP until an Apple logo appears. If the problem is not resolved delete the app from your phone, reset the phone again, then reinstall the app.