S. Zimmerman

Q: mavericks maps problem - why do they go blank?

I just started to use Mavericks and find that in iPhoto and in the Apple Maps app itself the maps show for a brief moment the appropriate map then it goes blank - actually a yellow-cream color.  In iPhoto I see drop pins but no map content.  Anyone help?  I was really excited about Mavericks but finding issues quicly...

MacBook Pro, Mac OS X (10.5.1)

Posted on Oct 22, 2013 6:39 PM

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Q: mavericks maps problem - why do they go blank?

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  • by OzziesMAC,

    OzziesMAC OzziesMAC Jan 2, 2014 1:12 PM in response to S. Zimmerman
    Level 2 (163 points)
    Desktops
    Jan 2, 2014 1:12 PM in response to S. Zimmerman

    Same report here on my MacBook Pro.

    iCloud Sign In/Out does not work.

     

    Reboot does not work.

     

    Reinstalled Mavericks did not work.

     

    Going full screen does not work.

     

    I get the same blank pages as shown in other post.

  • by phunton,

    phunton phunton Jan 8, 2014 3:13 PM in response to S. Zimmerman
    Level 1 (0 points)
    Jan 8, 2014 3:13 PM in response to S. Zimmerman

    In the same boat as most.

     

    Working in full screen, not in the normal window.

     

    13" MBP Retina (early 2013) - 3 GHz i7.

  • by Bagie0,

    Bagie0 Bagie0 Jan 16, 2014 9:19 AM in response to phunton
    Level 1 (0 points)
    Jan 16, 2014 9:19 AM in response to phunton

    I've been having the same problem. It started when I was signed into the App Store to download an update. Now the update is installed and I have signed out of the App Store, maps are working fine instandard screen.

  • by zequav,

    zequav zequav Jan 26, 2014 11:52 AM in response to Bagie0
    Level 1 (0 points)
    Jan 26, 2014 11:52 AM in response to Bagie0

    Same here. While I was downloading xcode, Maps was blank in windowed mode and ok in fullscreen mode. After xcode finished downloading Maps started working well again. Weird.

  • by el_mancebo,

    el_mancebo el_mancebo Jan 27, 2014 10:27 PM in response to S. Zimmerman
    Level 2 (395 points)
    Jan 27, 2014 10:27 PM in response to S. Zimmerman

    Go to

     

    ~/Library/Containers/

     

    and delete "com.apple.Maps"

  • by richardfromallston,

    richardfromallston richardfromallston Jan 30, 2014 12:37 PM in response to S. Zimmerman
    Level 1 (4 points)
    iTunes
    Jan 30, 2014 12:37 PM in response to S. Zimmerman

    I have the same problem, 2013 Mac Pro

  • by RudimentaryUser,

    RudimentaryUser RudimentaryUser Feb 1, 2014 1:40 PM in response to S. Zimmerman
    Level 1 (0 points)
    Feb 1, 2014 1:40 PM in response to S. Zimmerman

    I tried deleting com.apple.Maps and it didn't work long-term. If Maps is the only app open, it renders a blank map in standard view. I noticed that if I have a Safari window behind the Maps window, all the maps will render in standard view (if the maps disappear again, they pop up again if I put the cursor over the Maps dock icon). Now if I minimize the Safari window, the standard view map eventually goes blank again. Put the Safari window back on the desktop, and maps reappear.

  • by alex19950592,

    alex19950592 alex19950592 Mar 12, 2014 11:57 PM in response to S. Zimmerman
    Level 1 (5 points)
    Mar 12, 2014 11:57 PM in response to S. Zimmerman

    i used activity monitor and find the map process, then i force quit it. After that i reopen the map app, problem solved

  • by as3adsamy,

    as3adsamy as3adsamy Apr 3, 2014 5:57 AM in response to S. Zimmerman
    Level 1 (0 points)
    Apr 3, 2014 5:57 AM in response to S. Zimmerman
  • by as3adsamy,

    as3adsamy as3adsamy Apr 3, 2014 5:57 AM in response to RudimentaryUser
    Level 1 (0 points)
    Apr 3, 2014 5:57 AM in response to RudimentaryUser
  • by Brunchboy,

    Brunchboy Brunchboy Sep 3, 2014 9:16 AM in response to S. Zimmerman
    Level 1 (0 points)
    Sep 3, 2014 9:16 AM in response to S. Zimmerman

    This problem had been plaguing me for months, and none of the suggestions I tried online helped. I finally tried looking in the console, and found lots of lines like this:

     

    9/3/14 10:58:57.512 xpcd[206]: com.apple.geod[733]: registration request failed: (0x11, 0x0) Could not obtain real path to the container root (~/Library/Containers/com.apple.geod/Data): The operation couldn’t be completed. No such file or directory

    9/3/14 10:58:57.703 com.apple.launchd[1]: (com.apple.geod[733]) Job appears to have crashed: Illegal instruction: 4

    9/3/14 10:58:57.703 com.apple.launchd[1]: (com.apple.geod) Throttling respawn: Will start in 10 seconds

     

    I tried rm -r ~/Library/Containers/com.apple.geod and then re-launched Maps, and much to my delight, I was finally seeing actual maps!

     

    The console showed my map tiles being recreated, and fixing permissions on the com.apple.Maps container (which directory I had earlier tried deleting, based on other online suggestions):

     

    9/3/14 11:03:34.284 com.apple.geod[800]: /SourceCache/GeoServices/GeoServices-702.15.12/GEOTileDBWriter.mm:203 recreating tile database because manifest URL changed

    9/3/14 11:03:34.284 com.apple.geod[800]: /SourceCache/GeoServices/GeoServices-702.15.12/GEOTileDBWriter.mm:406 Recreating tile database

    9/3/14 11:03:50.311 xpcd[206]: restored permissions (100600 -> 100700) on /Users/jim/Library/Containers/com.apple.Maps/Container.plist

     

    It seems that removing both of those got rid of whatever corruption had been causing this long-standing problem. I hope this might help someone else.

  • by newmacmentor,

    newmacmentor newmacmentor Nov 22, 2014 10:34 AM in response to as3adsamy
    Level 1 (0 points)
    Nov 22, 2014 10:34 AM in response to as3adsamy

    Deleting the file based on the youtube video above worked for me. I have Yosemite

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