HT201836: How to restart your Apple TV

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jjag61

Q: my apple tv light just keeps on flashing, and i can't restart it, any idea's

my apple tv light just keeps on flashing, and i can't restart it, any idea's

Apple TV

Posted on Jan 8, 2014 7:41 PM

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Q: my apple tv light just keeps on flashing, and i can't restart it, any idea's

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 9, 2014 3:45 AM in response to jjag61
    Level 10 (103,346 points)
    Apple TV
    Jan 9, 2014 3:45 AM in response to jjag61

    Welcome to the Apple Community.

     

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

     

    1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2. Connect the micro USB cable to the Apple TV and to your computer.
    3. Reconnect the power cable (only for Apple TV 3)
    4. Open iTunes.
    5. Select your Apple TV in the Devices list, and then click Restore.

     

    (You may already have a micro USB cable if you have a camera or other digital device)

  • by thuyetnhi,

    thuyetnhi thuyetnhi Feb 6, 2015 12:28 AM in response to Winston Churchill
    Level 1 (0 points)
    Feb 6, 2015 12:28 AM in response to Winston Churchill

    I followed the exact instructions but in my itunes, i do not see the apple tv device connected. Nothing appears and so i was not able to restore. Any suggestion?