HT201836: How to restart your Apple TV
Learn about How to restart your Apple TV
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Helpful answers
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Jan 9, 2014 3:45 AM in response to jjag61by Winston Churchill,Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
- Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
- Connect the micro USB cable to the Apple TV and to your computer.
- Reconnect the power cable (only for Apple TV 3)
- Open iTunes.
- Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)
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Feb 6, 2015 12:28 AM in response to Winston Churchillby thuyetnhi,I followed the exact instructions but in my itunes, i do not see the apple tv device connected. Nothing appears and so i was not able to restore. Any suggestion?