cGai

Q: Mac Book Pro slowing down

Please Help, Heres the details

 

Hardware Information:

          MacBook Pro (15-inch, Mid 2010)

          MacBook Pro - model: MacBookPro6,2

          1 2.66 GHz Intel Core i7 CPU: 2 cores

          4 GB RAM

 

Video Information:

          Intel HD Graphics - VRAM: 288 MB

          NVIDIA GeForce GT 330M - VRAM: 512 MB

 

System Software:

          OS X 10.9.1 (13B42) - Uptime: 0 days 2:26:18

 

Disk Information:

          TOSHIBA MK5055GSXF disk0 : (500.11 GB)

                    EFI (disk0s1) <not mounted>: 209.7 MB

                    c (disk0s2) /: 499.25 GB (350.45 GB free)

                    Recovery HD (disk0s3) <not mounted>: 650 MB

 

          MATSHITADVD-R   UJ-898 

 

USB Information:

          Apple Inc. iPhone

 

          Apple Inc. BRCM2070 Hub

                    Apple Inc. Bluetooth USB Host Controller

 

          Apple Internal Memory Card Reader

 

          Apple Inc. Apple Internal Keyboard / Trackpad

 

          Apple Computer, Inc. IR Receiver

 

          Apple Inc. Built-in iSight

 

FireWire Information:

 

Thunderbolt Information:

 

Kernel Extensions:

 

Problem System Launch Daemons:

 

Problem System Launch Agents:

 

Launch Daemons:

          [loaded] com.adobe.SwitchBoard.plist 3rd-Party support link

          [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link

 

Launch Agents:

          [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

          [loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link

 

User Launch Agents:

          [loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

          [loaded] com.divx.agent.postinstall.plist 3rd-Party support link

          [loaded] com.google.GoogleContactSyncAgent.plist 3rd-Party support link

          [loaded] com.google.keystone.agent.plist 3rd-Party support link

 

User Login Items:

          iTunesHelper

 

Internet Plug-ins:

          FolxNetscapePlugIn: Version: Unknown

          AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link

          Default Browser: Version: 537 - SDK 10.9

          AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 3rd-Party support link

          AdobePDFViewer: Version: 11.0.0 - SDK 10.6 3rd-Party support link

          DivXBrowserPlugin: Version: 2.2 3rd-Party support link

          OVSHelper: Version: 1.1 3rd-Party support link

          QuickTime Plugin: Version: 7.7.3

          Google Earth Web Plug-in: Version: 7.1 3rd-Party support link

          SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link

          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

 

Audio Plug-ins:

          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

          AirPlay: Version: 1.9 - SDK 10.9

          AppleAVBAudio: Version: 2.0.0 - SDK 10.9

          iSightAudio: Version: 7.7.3 - SDK 10.9

 

User Internet Plug-ins:

          Folx3Plugin: Version: 3.0.1 - SDK 10.6 3rd-Party support link

          FolxNetscapePlugIn: Version: Unknown

 

3rd Party Preference Panes:

          DivX  3rd-Party support link

          Growl  3rd-Party support link

          Tuxera NTFS  3rd-Party support link

 

Bad Fonts:

          None

 

Old Applications:

          None

 

Time Machine:

          Auto backup: YES

          Volumes being backed up:

                    c: Disk size: 464.96 GB Disk used: 138.58 GB

          Destinations:

                    Time Machine Backups [Local] (Last used)

                    Total size: 2 

                    Total number of backups: 17

                    Oldest backup: 2012-11-28 08:11:07 +0000

                    Last backup: 2013-11-26 17:25:41 +0000

                    Size of backup disk: Excellent

                              Backup size 2  > (Disk size 464.96 GB X 3)

          Time Machine details may not be accurate.

          All volumes being backed up may not be listed.

 

Top Processes by CPU:

               1%          EtreCheck

               1%          sysmond

               1%          Google Chrome

               1%          WindowServer

               1%          Microsoft Excel

 

Top Processes by Memory:

          193 MB          Viber

          115 MB          Google Chrome

          86 MB          Microsoft Excel

          86 MB          mds_stores

          74 MB          WindowServer

 

Virtual Memory Information:

          1.00 GB          Free RAM

          1.73 GB          Active RAM

          303 MB          Inactive RAM

          862 MB          Wired RAM

          872 MB          Page-ins

          0 B          Page-outs

Posted on Jan 7, 2014 8:36 PM

Close

Q: Mac Book Pro slowing down

  • All replies
  • Helpful answers

Page 1 of 4 last Next
  • by Kappy,

    Kappy Kappy Jan 7, 2014 8:41 PM in response to cGai
    Level 10 (271,406 points)
    Desktops
    Jan 7, 2014 8:41 PM in response to cGai

    Things You Can Do To Resolve Slow Downs

     

    If your computer seems to be running slower here are some things you can do:

     

    Start with visits to:     OS X Maintenance - MacAttorney;

                                      The X Lab: The X-FAQs;

                                      The Safe Mac » Mac Performance Guide;

                                      The Safe Mac » The myth of the dirty Mac;

                                      Mac maintenance Quick Assist.

     

    Boot into Safe Mode then repair your hard drive and permissions:

     

    Repair the Hard Drive and Permissions Pre-Lion

     

    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.

     

    Repair the Hard Drive - Lion/Mountain Lion/Mavericks

     

    Boot to the Recovery HD:

     

    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.

     

    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.

     

    Restart your computer normally and see if this has helped any. Next do some maintenance:

     

    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.

     

    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.

     

    Suggestions for OS X Maintenance

     

    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.

     

    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.

     

    Helpful Links Regarding Malware Protection

     

    An excellent link to read is Tom Reed's Mac Malware Guide.

    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

    See these Apple articles:

     

              Mac OS X Snow Leopard and malware detection

              OS X Lion- Protect your Mac from malware

              OS X Mountain Lion- Protect your Mac from malware

              About file quarantine in OS X

     

    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)

     

    Troubleshooting Applications

     

    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.

     

    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.

     

    Basic Backup

     

    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:

     

    1. A Time Machine preferences panel as part of System Preferences;

    2. A Time Machine application located in the Applications folder. It is

        used to manage backups and to restore backups. Time Machine

        requires a backup drive that is at least twice the capacity of the

        drive being backed up.

     

    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):

     

      1. Carbon Copy Cloner

      2. Get Backup

      3. Deja Vu

      4. SuperDuper!

      5. Synk Pro

      6. Tri-Backup

     

    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.

     

    Referenced software can be found at MacUpdate.

     

    Additional Hints

     

    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.

     

    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.

     

    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.

     

    Check for applications that may be hogging the CPU:

     

    Pre-Mavericks

     

    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.

     

    Mavericks and later

     

    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.

     

    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

     

    Or you can simply do this:

     

    Reinstall Mavericks without erasing drive

     

    Boot to the Recovery HD:

     

    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

     

    Repair

     

    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

     

    Reinstall Mavericks

     

    OS X Mavericks- Reinstall OS X

     

     

         Note: You will need an active Internet connection. I suggest using Ethernet

                    if possible because it is three times faster than wireless.

  • by Lexiepex,

    Lexiepex Lexiepex Jan 8, 2014 12:24 AM in response to cGai
    Level 6 (10,497 points)
    Mac OS X
    Jan 8, 2014 12:24 AM in response to cGai

    Well then, veteran Kappy has an incredible post for you to do your home work.

    I will give something here for you to clean up a bit, but in general it does not look too bad.

    You have no need for more Ram here, no need for more diskspace either.

    Here we go and it will ameliorate the workings:

    1. Uninstall Chrome and use Safari, important.

    2. Uninstall Adobe Switchboard, no need for that.

    3. Uninstall divx, no need for that.

    4. Uninstall Growl, no need for that and Apple Notifications is better.

    5. I do not know where the Folx entries come from, probably an earlier installation: remove/Uninstall everything Netscape.

    6. The Tuxeira NTFS: if you really need it, check the version for compatibility with 10.9, if you do not need it uninstall it: when you use it only for external disks you can do without it, when you format those "Exfat" (not the TimeMachine disk).

    7. CS5: basically it is compatible with Mavericks, but if  this is a remnant of an older installation remove it, if not, this is what Adobe says about it :

    "Adobe and Apple have worked closely together to test Adobe Creative Cloud applications and Adobe Creative Suite 6 applications for reliability, performance, and user experience when installed on Intel -based systems running Mac OS X Mavericks. (v10.9). All Adobe CC and CS6 products are compatible, but a few products require updates to the latest builds to work properly. Adobe Photoshop CS5, CS4, and CS3 were also tested with Mac OS X Mavericks and there are currently no known major issues."

    8. Go into   yourdisk    /Library/InternetPlugins/  and delete the following plugins:

    Adobe AAM plugin

    FolxNetscapePlugIn (if it is still there)

    AdobeAAMDetect

    Divx plugin (if it is still there)

    Two AdobePDFViewer plugins, not necessary in OSX.

    Java Applet plugin (Java is not installed)

    9. Go into   yourname/Library/InternetPlugins/  and delete all plugins there.

    10. Restart.

    That is all, run a new Etrecheck list.

    Lex


  • by gigando,

    gigando gigando Jan 9, 2014 7:41 AM in response to Lexiepex
    Level 1 (0 points)
    Jan 9, 2014 7:41 AM in response to Lexiepex

    I've been having the same problem since my cousin from Europe came to stay with us and basically took over my laptop. Here is a report from Etersoft.  Please help.

     

    Hardware Information:

              MacBook Pro (13-inch, Mid 2009)

              MacBook Pro - model: MacBookPro5,5

              1 2.26 GHz Intel Core 2 Duo CPU: 2 cores

              2 GB RAM

     

    Video Information:

              NVIDIA GeForce 9400M - VRAM: 256 MB

     

    System Software:

              OS X 10.9.1 (13B42) - Uptime: 0 days 0:11:44

     

    Disk Information:

              Hitachi HTS545016B9SA02 disk0 : (160.04 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 159.18 GB (33.29 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-868 

     

    USB Information:

              Apple Inc. Built-in iSight

     

              Apple Internal Memory Card Reader

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. BRCM2046 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist 3rd-Party support link

              [loaded] com.adobe.SwitchBoard.plist 3rd-Party support link

              [failed] com.torch.update.agent.plist 3rd-Party support link

              [loaded] PPPMonitord.plist 3rd-Party support link

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

              [loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link

              [loaded] com.hp.messagecenter.launcher.plist 3rd-Party support link

              [loaded] Swapper.plist 3rd-Party support link

     

    User Launch Agents:

              [loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

              [loaded] com.adobe.ARM.[...].plist 3rd-Party support link

              [loaded] com.akamai.client.plist 3rd-Party support link

              [loaded] com.akamai.single-user-client.plist 3rd-Party support link

              [failed] com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist 3rd-Party support link

     

    User Login Items:

              iTunesHelper

              Dropbox

     

    Internet Plug-ins:

              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link

              Default Browser: Version: 537 - SDK 10.9

              AdobePDFViewerNPAPI: Version: 10.1.8 3rd-Party support link

              AdobePDFViewer: Version: 10.1.8 3rd-Party support link

              Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link

              QuickTime Plugin: Version: 7.7.3

              Silverlight: Version: 5.0.61118.0 - SDK 10.6 3rd-Party support link

              iPhotoPhotocast: Version: 7.0

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    3rd Party Preference Panes:

              Akamai NetSession Preferences  3rd-Party support link

              Flash Player  3rd-Party support link

              Growl  3rd-Party support link

     

    Bad Fonts:

              None

     

    Old Applications:

              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

              Google Chrome:          Version: 18.0.1025.168 - SDK 10.5 3rd-Party support link

     

    Time Machine:

              Skip System Files: NO

              Mobile backups: OFF

              Auto backup: NO - Auto backup turned off

              Volumes being backed up:

                        Macintosh HD: Disk size: 148.25 GB Disk used: 117.25 GB

              Destinations:

                        My Passport [Local] (Last used)

                        Total size: 930.73 GB

                        Total number of backups: 11

                        Oldest backup: 2011-01-08 22:30:47 +0000

                        Last backup: 2013-12-26 01:43:00 +0000

                        Size of backup disk: Excellent

                                  Backup size 930.73 GB > (Disk size 148.25 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                   7%          WindowServer

                   4%          com.apple.WebKit.Networking

                   2%          hidd

                   2%          Safari

                   1%          EtreCheck

     

    Top Processes by Memory:

              98 MB          soagent

              76 MB          Safari

              57 MB          Dropbox

              43 MB          mds_stores

              39 MB          com.apple.ShareKitHelper

     

    Virtual Memory Information:

              332 MB          Free RAM

              730 MB          Active RAM

              422 MB          Inactive RAM

              307 MB          Wired RAM

              277 MB          Page-ins

              0 B          Page-outs

  • by Lexiepex,

    Lexiepex Lexiepex Jan 9, 2014 8:12 AM in response to gigando
    Level 6 (10,497 points)
    Mac OS X
    Jan 9, 2014 8:12 AM in response to gigando

    Ok, in reverse now:

    a. 2GB memory is borderline for Mavericks with "heavy apps". think about upgrading to 8GB (very cheap, and easyfor this MBP). It is not (yet) the cause of your issues however.

    b. Your disk is getting full, a practical value for free space is 20-30GB. See if you can put old data to another disk.

    Do not use cleaners,, or stuff like that to make space free, that is very counterproductive. It is not (yet) the cause of your issues however.

    c. Akamai must be uninstalled absolutely, important.

    d. Uninstall Adobe Switchboard, you do not need it.

    e. Uninstall Growl, you do not need it, and Notifications is much better.

    f. Uninstall Swapper.

    g. If you still use the HP, tell me.

    h. in Finder go to yourdisk /Library/InternetpPlugins/ and

    - delete the two AdobePDFViewer plugins, you do not need them, on the contrary.

    - delete also the JavaApplet plugin, Java is not installed, this plugin can go.

    - delete the Sliverlight plugin.

    i. Restart the computer.

    j. empty the Trash bin.

    make a new Etrecheck list.

    Lex

  • by gigando,

    gigando gigando Jan 9, 2014 8:27 AM in response to Lexiepex
    Level 1 (0 points)
    Jan 9, 2014 8:27 AM in response to Lexiepex

    Sorry for the silly question but how do I uninstall adobe switchboard and the rest.

    The only thing I was able to uninstall was the akamai because I pressed spotlight. I search for the adobe switchboard but it doesn't come up.

     

    I don't need HP.
    Thanks again

  • by Lexiepex,

    Lexiepex Lexiepex Jan 9, 2014 8:34 AM in response to gigando
    Level 6 (10,497 points)
    Mac OS X
    Jan 9, 2014 8:34 AM in response to gigando

    There are no silly questions !

    Look in Applications and the Utilities folders,

    - What Adobe applications do you have installed?

    - Growl is in the SystemPreferences with its own applet.

    If you make me a new Etrecheck list after uninstalling Growl, we are going to do further cleaning.

    Lex

  • by gigando,

    gigando gigando Jan 9, 2014 8:52 AM in response to Lexiepex
    Level 1 (0 points)
    Jan 9, 2014 8:52 AM in response to Lexiepex

    Great,

     

    I did as you advised deleted everything restarted the comp then erased the trash bin.

    How would I go about getting 8 GB. Please advise

    Here is a new report:

    Hardware Information:

              MacBook Pro (13-inch, Mid 2009)

              MacBook Pro - model: MacBookPro5,5

              1 2.26 GHz Intel Core 2 Duo CPU: 2 cores

              2 GB RAM

     

    Video Information:

              NVIDIA GeForce 9400M - VRAM: 256 MB

     

    System Software:

              OS X 10.9.1 (13B42) - Uptime: 0 days 0:3:16

     

    Disk Information:

              Hitachi HTS545016B9SA02 disk0 : (160.04 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 159.18 GB (33.58 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-868 

     

    USB Information:

              Apple Internal Memory Card Reader

     

              Apple Inc. Built-in iSight

     

              Apple Inc. BRCM2046 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Computer, Inc. IR Receiver

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist 3rd-Party support link

              [loaded] com.adobe.SwitchBoard.plist 3rd-Party support link

              [failed] com.torch.update.agent.plist 3rd-Party support link

              [loaded] PPPMonitord.plist 3rd-Party support link

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

              [loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link

              [loaded] com.hp.messagecenter.launcher.plist 3rd-Party support link

              [loaded] Swapper.plist 3rd-Party support link

     

    User Launch Agents:

              [loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

              [loaded] com.adobe.ARM.[...].plist 3rd-Party support link

              [failed] com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist 3rd-Party support link

     

    User Login Items:

              iTunesHelper

              Dropbox

     

    Internet Plug-ins:

              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link

              Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link

              iPhotoPhotocast: Version: 7.0

              QuickTime Plugin: Version: 7.7.3

              Default Browser: Version: 537 - SDK 10.9

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

     

    Bad Fonts:

              None

     

    Old Applications:

              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

              Google Chrome:          Version: 18.0.1025.168 - SDK 10.5 3rd-Party support link

     

    Time Machine:

              Skip System Files: NO

              Mobile backups: OFF

              Auto backup: NO - Auto backup turned off

              Volumes being backed up:

                        Macintosh HD: Disk size: 148.25 GB Disk used: 116.97 GB

              Destinations:

                        My Passport [Local] (Last used)

                        Total size: 930.73 GB

                        Total number of backups: 11

                        Oldest backup: 2011-01-08 22:30:47 +0000

                        Last backup: 2013-12-26 01:43:00 +0000

                        Size of backup disk: Excellent

                                  Backup size 930.73 GB > (Disk size 148.25 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                   3%          WindowServer

                   1%          EtreCheck

                   0%          mds_stores

                   0%          mds

                   0%          imagent

     

    Top Processes by Memory:

              86 MB          soagent

              84 MB          com.apple.IconServicesAgent

              59 MB          Dropbox

              33 MB          Dock

              31 MB          EtreCheck

     

    Virtual Memory Information:

              539 MB          Free RAM

              750 MB          Active RAM

              231 MB          Inactive RAM

              271 MB          Wired RAM

              209 MB          Page-ins

              0 B          Page-outs

  • by Lexiepex,

    Lexiepex Lexiepex Jan 9, 2014 9:19 AM in response to gigando
    Level 6 (10,497 points)
    Mac OS X
    Jan 9, 2014 9:19 AM in response to gigando

    Ram can wait for the moment, I will answer that a bit later.

     

    One Q still open:

    What Adobe applications do you have? Do you have CS, which version?

     

    OK, here we go:

    1. In the Finder go to Macintosh HD, there open the Library folder, and in there open the LaunchDaemons folder:

    delete  com.adobe.SwitchBoard.plist

    and      com.torch.update.agent.plist

    2. go back one level and open the LaunchAgents folder:

    delete    com.hp.messagecenter.launcher.plist

    and        Swapper.plist  

    3. go to   yourname /Library (if you do not see this, in finder Menu go to the GO tab and press the Alt(=option) key and click 'Library' that shows up), in there open the LaunchAgents  folder:

    delete   both  com.adobe...  entries.

    4. Close Finder window.

    Restart the mac, empty the Trash.

    Make a new etrecheck list.



  • by gigando,

    gigando gigando Jan 9, 2014 9:32 AM in response to Lexiepex
    Level 1 (0 points)
    Jan 9, 2014 9:32 AM in response to Lexiepex

    you're right I can find the library folder under my name but I am confused by your direction "where is the GO tab? However I did the rest.

  • by gigando,

    gigando gigando Jan 9, 2014 9:35 AM in response to gigando
    Level 1 (0 points)
    Jan 9, 2014 9:35 AM in response to gigando

    I meant I CAN'T FIND  the library folder. sorry

  • by gigando,

    gigando gigando Jan 9, 2014 9:38 AM in response to gigando
    Level 1 (0 points)
    Jan 9, 2014 9:38 AM in response to gigando

    And yes I have CS5

  • by Lexiepex,

    Lexiepex Lexiepex Jan 9, 2014 9:39 AM in response to gigando
    Level 6 (10,497 points)
    Mac OS X
    Jan 9, 2014 9:39 AM in response to gigando

    If you are in Finder the Finder Menu is in the top menubar:   Finder  File  Edit  View  Go  Window  Help.

  • by gigando,

    gigando gigando Jan 9, 2014 9:42 AM in response to Lexiepex
    Level 1 (0 points)
    Jan 9, 2014 9:42 AM in response to Lexiepex

    thanks got it

  • by gigando,

    gigando gigando Jan 9, 2014 9:49 AM in response to Lexiepex
    Level 1 (0 points)
    Jan 9, 2014 9:49 AM in response to Lexiepex

    Hardware Information:

              MacBook Pro (13-inch, Mid 2009)

              MacBook Pro - model: MacBookPro5,5

              1 2.26 GHz Intel Core 2 Duo CPU: 2 cores

              2 GB RAM

     

    Video Information:

              NVIDIA GeForce 9400M - VRAM: 256 MB

     

    System Software:

              OS X 10.9.1 (13B42) - Uptime: 0 days 0:3:0

     

    Disk Information:

              Hitachi HTS545016B9SA02 disk0 : (160.04 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 159.18 GB (33.57 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-868 

     

    USB Information:

              Apple Inc. Built-in iSight

     

              Apple Internal Memory Card Reader

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. BRCM2046 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist 3rd-Party support link

              [loaded] PPPMonitord.plist 3rd-Party support link

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

              [loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link

     

    User Launch Agents:

              [failed] com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist 3rd-Party support link

     

    User Login Items:

              iTunesHelper

              Dropbox

     

    Internet Plug-ins:

              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link

              Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link

              iPhotoPhotocast: Version: 7.0

              QuickTime Plugin: Version: 7.7.3

              Default Browser: Version: 537 - SDK 10.9

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

     

    Bad Fonts:

              None

     

    Old Applications:

              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

              Google Chrome:          Version: 18.0.1025.168 - SDK 10.5 3rd-Party support link

     

    Time Machine:

              Skip System Files: NO

              Mobile backups: OFF

              Auto backup: NO - Auto backup turned off

              Volumes being backed up:

                        Macintosh HD: Disk size: 148.25 GB Disk used: 116.99 GB

              Destinations:

                        My Passport [Local] (Last used)

                        Total size: 930.73 GB

                        Total number of backups: 11

                        Oldest backup: 2011-01-08 22:30:47 +0000

                        Last backup: 2013-12-26 01:43:00 +0000

                        Size of backup disk: Excellent

                                  Backup size 930.73 GB > (Disk size 148.25 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                   5%          identityservicesd

                   3%          WindowServer

                   1%          EtreCheck

                   1%          mds_stores

                   0%          mds

     

    Top Processes by Memory:

              98 MB          com.apple.IconServicesAgent

              88 MB          soagent

              57 MB          Dropbox

              39 MB          Finder

              33 MB          Dock

     

    Virtual Memory Information:

              539 MB          Free RAM

              751 MB          Active RAM

              242 MB          Inactive RAM

              258 MB          Wired RAM

              196 MB          Page-ins

              0 B          Page-outs

Page 1 of 4 last Next