12 Replies Latest reply: Jan 9, 2014 12:15 PM by fromsouth
scriven725 Level 1 Level 1 (0 points)

I want to get a phone number I mistakenly deleted and my most recent backup doesn't have that number. What can I do?


iOS 7.0.2
  • 1. Re: Can I recover contacts from a backup that isn't my most recent?
    Winston Churchill Level 10 Level 10 (81,980 points)

    Welcome to the Apple community Scriven75.

     

    Apple say that the back keeps the last 3 versions backed up.

  • 2. Re: Can I recover contacts from a backup that isn't my most recent?
    fromsouth Level 4 Level 4 (3,245 points)

    What Apple does not say is that contacts are most likely are not in your backup.

     

    Open your contacts app and click groups. If groups that you have (and that contact belonged to) have names like icloud, yahoo, or other emails - restore from backup is useless.

    If it says "on my phone" "on my pc" - then you do have a chance to restore from one of the previous backups.

  • 3. Re: Can I recover contacts from a backup that isn't my most recent?
    Winston Churchill Level 10 Level 10 (81,980 points)

    Contacts are part of a back up, but they aren't straight forward to restore.

  • 4. Re: Can I recover contacts from a backup that isn't my most recent?
    fromsouth Level 4 Level 4 (3,245 points)

    Winston Churchill wrote:

     

    Contacts are part of a back up, but they aren't straight forward to restore.

    Local contacs are part of the backup. Other contacts while may be part of the backup will be gone as soon as corresponding server syncs and it does sync fast.

  • 5. Re: Can I recover contacts from a backup that isn't my most recent?
    Winston Churchill Level 10 Level 10 (81,980 points)

    Not if it's done properly.

  • 6. Re: Can I recover contacts from a backup that isn't my most recent?
    fromsouth Level 4 Level 4 (3,245 points)

    http://support.apple.com/kb/PH12519

     

     

    Your iOS device backup only includes data and settings stored on your device. It doesn't include data already stored in iCloud, for example contacts, calendars, bookmarks, mail messages, notes, shared photo streams, My Photo Stream, and documents you save in iCloud using iOS apps and Mac apps.

  • 7. Re: Can I recover contacts from a backup that isn't my most recent?
    Winston Churchill Level 10 Level 10 (81,980 points)

    It definately does contain contacts, calendars and bookmarks, Apple have acknowledged that, I suspect it may include more and have some evidence it could specifically contain notes.

  • 8. Re: Can I recover contacts from a backup that isn't my most recent?
    fromsouth Level 4 Level 4 (3,245 points)

    I will accept that if you will tell me that you know more then guys that wrote that article.

  • 9. Re: Can I recover contacts from a backup that isn't my most recent?
    Winston Churchill Level 10 Level 10 (81,980 points)

    Sorry, yes I don't mind telling you, I'm not sure how much you want to know, I'd got the impression you just wanted to tell me.

     

    Most of it is likely explained in my usual response to someone wanting to recover contacts from back up.

     

    To restore from a back up made through iTunes, follow these instructions.


    To restore from a back up made through iCloud, try the following:


    The difficulty in restoring iCloud data from a back up is that the back up is older than the current version on iCloud and anything that is restored gets removed again when an iCloud sync occurs.


        1.    Ensure the device is connected to your local network.

        2.    Start the restore from iCloud back up.

        3.    Allow the devices settings to restore (watch for the confirmation of completion).

        4.    As the apps begin to restore pull the connection to your router WAN port (the one that goes to the telephone point).

        5.    Wait for the time out confirmation.

        6.    Navigate to settings > iCloud and turn off contact syncing (keep contacts when prompted).

        7.    Reconnect the router to the internet and let the restore process complete.

        8.    Delete any iCloud contacts from iCloud.com on a computer.

        9.    Navigate to settings > iCloud and turn on contact syncing (merge contacts when prompted).


    May I suggest that you carry out a back up to iTunes before you try anything, that way should things become even worse, you can at least restore back to where you are now.

    And one for notes.

    The difficulty in restoring iCloud data from a back up is that the back up is older than the current version on iCloud and anything that is restored gets removed again when an iCloud sync occurs. I have previously suggested ways to recover contacts, calendars etc, and other users have confirmed that they work, as such I am making the following suggestions to recover lost notes, but please note, as yet success is unconfirmed ***.


    Recovering your notes is quite time consuming, you may wish not to save all your notes to save some time, if they are not of importance.


        1.    Ensure the device is connected to your local network.

        2.    Start the restore from iCloud back up.

        3.    Allow the devices settings to restore (watch for the confirmation of completion).

        4.    As the apps begin to restore pull the connection to your router WAN port (the one that goes to the telephone point).

        5.    Wait for the time out confirmation.

        6.    Open the 'Notes' app, and open your first note (assuming your deleted notes have now been restored).

        7.    Select the share option at the foot of the screen (rectangle with arrow) and choose mail.

        8.    Send the email to yourself (If they won't send, save them to draft)

        9.    Repeat steps 7 & 8, until you have copied all the notes you wish to save to email.

        10.    Reconnect the router to the internet and let the restore process complete.

        11.    Navigate to settings > iCloud and make sure 'Notes' syncing is enabled.

        12.    Open the 'Notes' app, check that iCloud notes have reverted to how they were before starting the restore.

        13.    Open the 'Mail' app and open the first email you sent yourself and copy the text you want in the note.

        14.    Open the 'Notes' app and create a new note in the iCloud, paste the text you copied.

        15.    Go to iCloud.com on a computer and check that the note has synced to iCloud.

        16.    Repeat steps 12, 13 & 14 until you have recovered all your notes.


    May I suggest that you carry out a back up to iTunes before you try anything, that way should things become even worse, you can at least restore back to where you are now.


    *** As a matter of protocol, anything that I can’t test myself will need to be confirmed by at least 5 individuals before I’m willing to accept it as confirmed. At this time only 2 individuals have confirmed it to work.

  • 11. Re: Can I recover contacts from a backup that isn't my most recent?
    Winston Churchill Level 10 Level 10 (81,980 points)

    It seems my impression was correct, I'll leave it that I disagree with you.

  • 12. Re: Can I recover contacts from a backup that isn't my most recent?
    fromsouth Level 4 Level 4 (3,245 points)

    Excellent, same here.