Q: New Airport Express will not connect to internet
I am attempting to upgrade from an old Airport Base Station (the gum drop/flying saucer/mushroom model) to the new and improved mini tower model. I plugged the ethernet cable from the comcast cable modem in and nothing worked - no wireless, no internet, no nothing but flashing amber light. I was able to configure a new wireless network, and it shows up on MBPro running Maverick and iPad using Airport Utility as a functioning wireless network (with the green light on the AE), but it will not connect to the internet. Any suggestions?
Airport Extreme 802.11ac
Posted on Jan 7, 2014 6:16 PM
If resetting the modem isn't working, it is possible that the Extreme's WAN port is simply inoperative.
You did everything that could reasonably be expected to make it work, and it shouldn't be this difficult. Call AppleCare and have them take care of it.
Posted on Jan 9, 2014 7:12 PM