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not an Apple problem but nowhere else to turn

180 Views 3 Replies Latest reply: Jan 11, 2014 2:18 PM by Baby Boomer (USofA) RSS
EnderWiggan Calculating status...
Currently Being Moderated
Dec 22, 2013 12:07 AM



Never had to use to use this site before and the issue isn't actually a Mac one as as far as I can tell but I'm hoping someone can help.


I should be contacting the BBC directly but the posting function has vanished from the mressage boards when I log in.


Anybody here use the iPlayer Doownloads app? The new desktop one?


It hasn't downloaded anything for me in about three weeks.


I click DOWNLOAD on the episode and it opens the app but just seems to hang.


Thanks in advance.

iMac, iOS 6.1.5
  • Ian Lancaster Level 2 Level 2 (155 points)
    Currently Being Moderated
    Jan 10, 2014 3:02 AM (in response to EnderWiggan)

    Same problem here...

  • Eric Root Level 6 Level 6 (14,000 points)
    Currently Being Moderated
    Jan 11, 2014 12:44 PM (in response to EnderWiggan)

    I don't have/use that program so I can't tell you the name to look for, but you can try looking for a .plist for the program in your user folder.


    Quit the application.

    In Finder hold down the option/alt key while selecting the Go menu item. Select Library. Then go to Preferences. Move the .plist to your desktop.


    Open the application and test. If it works okay, delete the plist from the desktop.


    If the application is the same, return the .plist to where you got it from, overwriting the newer ones.


    If you want to make your user library permanently visible, run the below command in Applications/Terminal.


    chflags nohidden ~/Library/

    You will need to do that after any updates.

  • Baby Boomer (USofA) Level 9 Level 9 (55,540 points)
    Currently Being Moderated
    Jan 11, 2014 2:18 PM (in response to Ian Lancaster)

    Try another browser.  I had no problems using the latest version of FF.



    CLICKY CLICK---> iPlayer Help














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    iMac, OS X Mountain Lion (10.8.5), Fusion Drive-3.12TB, 32GB RAM


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