Currently Being ModeratedDec 19, 2013 7:33 AM (in response to dysphonix)
In my case it is very easy to replicate, voice quality is OK when the phone gets 3G or + coverage. with EDGE or no data the problems starts, sometimes 3G connection is lost in the middle of a call..... will try to post a video
Currently Being ModeratedDec 20, 2013 5:19 AM (in response to joos8123)
Got a lot of comments on the bad quality of people who were not able to hear me. Also I had a lot of bad quality receptions.
Then I heard that there were a lot of people with the same problem.
Read all the suggested solutions. But none solved my problem. Switch carrier (currently Vodafone NL) with my new iPhone 5S. At first also thought it was a bad reception of my carrier, but indeed it did not matter how my reception was. Alway the quality is not what expected.
Since it involves so many people with different carriers and areas, it will difficult to pinpoint the real problem. But that is, what I guess, why these fora are here. Still need to try to reset my network settings (as some here suggested), but I doubt that it will solve my problem of bad sound quality in both reception and transmission!
Currently Being ModeratedJan 1, 2014 5:06 AM (in response to joos8123)
My phone has this problem as well, it is very irritating. I tried a lot but still speaking on the phone is the problem. Now if I buy a phone I think it should work as a phone so I hope they will soon do something about it !! They missed the point. It works for a lot of other things but not for phoning.
A disappointed client
Currently Being ModeratedJan 10, 2014 7:17 AM (in response to joos8123)
Complete backup and restore did not solve the problem.
Though what I noticed is that if I put the phone on (its own) speaker than suddenly everything is fine. Thus the hardware functions!! It is also not a problem with the signal of the carrier.
I guess it is a huge bug in the software of Apple. So please Apple get working on this!
Maybe more people can check if this helps. It would make a stronger point
Currently Being ModeratedMar 11, 2014 9:49 AM (in response to joos8123)
I have no idea what the call quality is like on the iPhone 5S becuase I'm lucky to have an HTC One. But my daughter and my fiancee have the 5S and I hate talking to them on the phone because the call quality is so bad! I'm constantly having to ask them to repeat what they said. Sad - iPhones are so expensive and made so poorly - now their call quality ***** too.
Currently Being ModeratedMar 17, 2014 8:19 AM (in response to joos8123)
Same here, just got an iPhone 5s after using 4s for last two years and the first thing I noticed was the poor audio quality on phonecalls. Voices sound more compressed and fuzzy. Not sure if it's the device or the network, though never had this problem with the 4s (I'm in the UK on EE).
Currently Being ModeratedMar 25, 2014 12:14 PM (in response to ram kamal)
Ram is right - hearing aid mode seems to help. The problem on iPhone 5 and 5s is particularly bad on the left side. It is improved by 1) turning noise cancellation off, 2) turning hearing aid mode on. It is also better on the right ear or in speakerphone or bluetooth mode.
4s voice quality was fine. Hopefully it will be fixed by iphone 6.
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