Q: Microsoft Office programs crash when I try to printing in Mavericks

Can you please tell me how you ended up getting it to work.  I am not having any luck.  I have done all the updates.  Thanks

Really, I just turned on my iMac this evening and the update was there in the app store. It said something about an update for HP (i'm typing this on another computer and can't quite remember) and once that was done, I restarted just in case and then the printing was fine. I'm really relieved. Good luck but I have to say that this thread was really helpful in helping me feel not alone.

I'm having similar issues, I've tried resetting the printer system, added the printers back-was able to print one document and then crashed the next document I attempted to print.  I have turned off the Microsoft reporting information since that was mentioned in another post.  I'm using Microsoft 2008.  I haven't seen any updates for either my printers or from Microsoft.  I use a networked Ricoh copy machine and an HP Laserjet.

I have the crash report if it will help anyone help me figure this out.

Yes, post the crash report. And which printer are you using when it crashes?

Its both the Ricoh Aficio MP C4502  & the HP LaserJet 2430.

Process:         Microsoft Word [25521]

Path:            /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word

Identifier:      com.microsoft.Word

Version:         12.3.6 (12.3.6)

Build Info:      Unknown-130206~0

Code Type:       X86 (Native)

Parent Process:  launchd [210]

Responsible:     Microsoft Word [25521]

User ID:         501

Date/Time:       2014-01-10 13:15:28.038 -0500

OS Version:      Mac OS X 10.9 (13A603)

Report Version:  11

Anonymous UUID:  C93E3C54-B86C-CC32-2FD9-4692E73287D1

Sleep/Wake UUID: A15691EB-89B1-458C-B588-576D8592E1C2

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000013a58b7c

VM Regions Near 0x13a58b7c:

   __LINKEDIT             00000000139dd000-00000000139ec000 [   60K] r--/rwx SM=COW  /Library/Printers/hp/Frameworks/HPSmartPrint.framework/Versions/A/HPSmartPrint

-->

   __TEXT                 0000000013a80000-0000000013ac3000 [  268K] r-x/rwx SM=COW  /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Plugins/ PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs

Application Specific Information:

Performing @selector(selectPrinter:) from sender NSMenuItem 0x1383b500

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   com.apple.CoreFoundation                0x97abf08d CFRelease + 29

1   com.apple.CoreFoundation                0x97ad4277 -[__NSArrayM dealloc] + 135

2   libobjc.A.dylib                         0x913765ef -[NSObject release] + 47

3   com.hp.print.HPSmartPrint               0x139ba7cc SPSettingSetValue + 10854

4   com.hp.print.HPSmartPrint               0x139be168 SPSetSettingDidNotChangeCallBack + 5970

5   libobjc.A.dylib                         0x913765ef -[NSObject release] + 47

6   com.hp.print.psdriver.hpPostScriptPDE          0x1392ac39 0x13927000 + 15417

7   libobjc.A.dylib                         0x913765ef -[NSObject release] + 47

8   com.hp.print.psdriver.hpPostScriptPDE          0x13929b3f 0x13927000 + 11071

9   libobjc.A.dylib                         0x913765ef -[NSObject release] + 47

10  com.apple.print.framework.Print.Private          0x135aa1ac 0x135a8000 + 8620

11  libobjc.A.dylib                         0x913765ef -[NSObject release] + 47

12  com.apple.CoreFoundation                0x97abf224 CFRelease + 436

13  com.apple.CoreFoundation                0x97b1ab8b -[__NSArrayM removeObjectAtIndex:] + 251

14  com.apple.CoreFoundation                0x97b2f456 -[NSMutableArray removeAllObjects] + 86

15  com.apple.print.framework.Print.Private          0x135aea0a 0x135a8000 + 27146

16  com.apple.print.framework.Print.Private          0x135b18a0 0x135a8000 + 39072

17  com.apple.print.framework.Print.Private          0x135c9679 0x135a8000 + 136825

18  com.apple.print.framework.Print.Private          0x135bfa7a 0x135a8000 + 96890

19  com.apple.print.framework.Print.Private          0x135bf99c 0x135a8000 + 96668

20  libobjc.A.dylib                         0x913762af -[NSObject performSelector:withObject:] + 70

21  com.apple.AppKit                        0x9a6dec35 -[NSApplication sendAction:to:from:] + 438

22  com.apple.AppKit                        0x9a6fafe5 -[NSMenuItem _corePerformAction] + 486

23  com.apple.AppKit                        0x9a6facea -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 163

24  com.apple.AppKit                        0x9a6fa3a1 -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 79

25  com.apple.AppKit                        0x9a74da14 -[NSMenu performActionForItemAtIndex:] + 65

26  com.apple.AppKit                        0x9a74d9c9 -[NSMenu _internalPerformActionForItemAtIndex:] + 45

27  com.apple.AppKit                        0x9a74d994 -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 106

28  com.apple.AppKit                        0x9a74d7e4 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 120

29  com.apple.AppKit                        0x9a6f0136 NSSLMMenuEventHandler + 816

30  com.apple.HIToolbox                     0x94e9deb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36

31  com.apple.HIToolbox                     0x94cf164f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452

32  com.apple.HIToolbox                     0x94cf0968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386

33  com.apple.HIToolbox                     0x94d03af1 SendEventToEventTarget + 88

34  com.apple.HIToolbox                     0x94e9dd5e SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 478

35  com.apple.HIToolbox                     0x94d67097 SendMenuCommandWithContextAndModifiers + 70

36  com.apple.HIToolbox                     0x94d67044 SendMenuItemSelectedEvent + 199

37  com.apple.HIToolbox                     0x94d66f11 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 134

38  com.apple.HIToolbox                     0x94ef2ed5 PopUpMenuSelectCore(MenuData*, Point, double, Point, unsigned short, unsigned int, Rect const*, unsigned short, unsigned long, Rect const*, Rect const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 1953

39  com.apple.HIToolbox                     0x94d481e2 _HandlePopUpMenuSelection7 + 662

40  com.apple.AppKit                        0x9a74c482 _NSSLMPopUpCarbonMenu3 + 4702

41  com.apple.AppKit                        0x9a74b217 _NSPopUpCarbonMenu3 + 107

42  com.apple.AppKit                        0x9a74aeb1 -[NSCarbonMenuImpl popUpMenu:atLocation:width:forView:withSelectedItem:withFont:withFlags:withOpti ons:] + 405

43  com.apple.AppKit                        0x9a749780 -[NSPopUpButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 623

44  com.apple.AppKit                        0x9a747b45 -[NSControl mouseDown:] + 690

45  com.apple.AppKit                        0x9a6c3e4d -[NSWindow sendEvent:] + 11953

46  com.apple.AppKit                        0x9ad15116 carbonAppWindowMouseHandler + 266

47  com.apple.AppKit                        0x9ad13f70 carbonAppWindowHandler + 426

48  com.apple.HIToolbox                     0x94e9deb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36

49  com.apple.HIToolbox                     0x94cf164f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452

50  com.apple.HIToolbox                     0x94cf0968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386

51  com.apple.HIToolbox                     0x94d03af1 SendEventToEventTarget + 88

52  com.microsoft.mcp                       0x0168fc30 McpCopyDateStringForUTCDateTime + 692

53  com.apple.HIToolbox                     0x94e9deb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36

54  com.apple.HIToolbox                     0x94cf164f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452

55  com.apple.HIToolbox                     0x94cf0968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386

56  com.apple.HIToolbox                     0x94d03af1 SendEventToEventTarget + 88

57  com.apple.HIToolbox                     0x94e9d5a3 ToolboxEventDispatcher + 82

58  com.apple.HIToolbox                     0x94e9d4e0 HLTBEventDispatcher + 17

59  com.apple.HIToolbox                     0x94e9e5eb _RunAppModalLoop + 183

60  com.apple.HIToolbox                     0x94e9e528 RunAppModalLoopForWindow + 188

61  com.apple.AppKit                        0x9a82fd88 -[NSApplication _realDoModalLoop:peek:] + 536

62  com.apple.AppKit                        0x9a82fb5d -[NSApplication _doModalLoop:peek:] + 209

63  com.apple.AppKit                        0x9a82e536 -[NSApplication runModalForWindow:] + 235

64  com.apple.print.framework.Print.Private          0x135ce54f 0x135a8000 + 157007

65  com.apple.print.framework.Print.Private          0x135bbbd6 PMPrivatePrintDialogMain + 348

66  com.apple.print.framework.Print          0x943788b4 PMSessionPrintDialogMain + 142

67  com.microsoft.office_library            0x020aef1d MsoAfxPMSessionPrintDialogMain + 57

68  com.microsoft.Word                      0x0066523f wdCommandDispatch + 3413979

69  com.microsoft.Word                      0x0089639f wdGetApplicationObject + 1410901

70  com.microsoft.Word                      0x0089ff8b wdGetApplicationObject + 1450817

71  com.microsoft.Word                      0x0039370a wdCommandDispatch + 457894

72  com.microsoft.Word                      0x0081c91b wdGetApplicationObject + 912593

73  com.microsoft.Word                      0x0081cdff wdGetApplicationObject + 913845

74  com.microsoft.office_library            0x0215538a MsoFCreateToolbarSet + 4542

75  com.microsoft.mcp                       0x01614b53 McpFCreateIMcpMRFssOffice10 + 3399

76  com.microsoft.mcp                       0x01614c93 McpFCreateIMcpMRFssOffice10 + 3719

77  com.microsoft.mcp                       0x016b325b McpEndCustomizeToolbar + 2227

78  com.microsoft.mcp                       0x016b1d2a McpFGetMFODirt + 19948

79  com.apple.HIToolbox                     0x94e9deb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36

80  com.apple.HIToolbox                     0x94cf164f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452

81  com.apple.HIToolbox                     0x94cf0968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386

82  com.apple.HIToolbox                     0x94d03af1 SendEventToEventTarget + 88

83  com.apple.HIToolbox                     0x94e9dd5e SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 478

84  com.apple.HIToolbox                     0x94d67097 SendMenuCommandWithContextAndModifiers + 70

85  com.apple.HIToolbox                     0x94d67044 SendMenuItemSelectedEvent + 199

86  com.apple.HIToolbox                     0x94f04d85 _HIMenuSendItemSelectedEventToTarget + 141

87  com.apple.HIToolbox                     0x94f04ceb _HIMenuSendItemSelectedEvent + 63

88  com.apple.HIToolbox                     0x94ea142a HIMenuBar::HandleKeyboardEvent(OpaqueEventRef*) + 302

89  com.apple.HIToolbox                     0x94ea1289 HIMenuBar::HandleEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 49

90  com.apple.HIToolbox                     0x94cf1c51 HIObject::EventHook(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 163

91  com.apple.HIToolbox                     0x94e9deb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36

92  com.apple.HIToolbox                     0x94cf164f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452

93  com.apple.HIToolbox                     0x94cf0968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386

94  com.apple.HIToolbox                     0x94cf07e0 SendEventToEventTargetWithOptions + 94

95  com.apple.HIToolbox                     0x94d244a0 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1236

96  com.apple.HIToolbox                     0x94cf1a95 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546

97  com.apple.HIToolbox                     0x94cf0968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386

98  com.apple.HIToolbox                     0x94d03af1 SendEventToEventTarget + 88

99  com.microsoft.mcp                       0x016d6279 McpFDispatchEventRef + 115

100 com.microsoft.mcp                       0x016d6809 McpRunApplicationEventLoop + 1307

101 com.microsoft.Word                      0x00af1917 wdGetApplicationObject + 3882189

102 com.microsoft.Word                      0x00afa9cb wdGetApplicationObject + 3919233

103 com.microsoft.office_library            0x022cbe0c _WlmMain + 71

104 com.microsoft.Word                      0x00adfd18 wdGetApplicationObject + 3809486

105 com.microsoft.Word                      0x0000214a 0x1000 + 4426

106 com.microsoft.Word                      0x00002071 0x1000 + 4209

Thread 1:

0   libsystem_kernel.dylib                  0x96ae3046 __workq_kernreturn + 10

1   libsystem_pthread.dylib                 0x9155ddcf _pthread_wqthread + 372

2   libsystem_pthread.dylib                 0x91561cce start_wqthread + 30

Thread 2:: Dispatch queue: com.apple.libdispatch-manager

0   libsystem_kernel.dylib                  0x96ae3992 kevent64 + 10

1   libdispatch.dylib                       0x90e408bd _dispatch_mgr_invoke + 238

2   libdispatch.dylib                       0x90e40556 _dispatch_mgr_thread + 52

Thread 3:

0   libsystem_kernel.dylib                  0x96ae3046 __workq_kernreturn + 10

1   libsystem_pthread.dylib                 0x9155ddcf _pthread_wqthread + 372

2   libsystem_pthread.dylib                 0x91561cce start_wqthread + 30

Thread 4:

0   libsystem_kernel.dylib                  0x96addf7a mach_msg_trap + 10

1   libsystem_kernel.dylib                  0x96add16c mach_msg + 68

2   com.microsoft.merp                      0x01b24f0e MerpCreateSession + 3224

3   libsystem_pthread.dylib                 0x9155c5fb _pthread_body + 144

4   libsystem_pthread.dylib                 0x9155c485 _pthread_start + 130

5   libsystem_pthread.dylib                 0x91561cf2 thread_start + 34

Thread 5:

0   libsystem_kernel.dylib                  0x96ae3046 __workq_kernreturn + 10

1   libsystem_pthread.dylib                 0x9155ddcf _pthread_wqthread + 372

2   libsystem_pthread.dylib                 0x91561cce start_wqthread + 30

Thread 6:

0   libsystem_kernel.dylib                  0x96ae1d4a __accept_nocancel + 10

1   libsystem_kernel.dylib                  0x96adf46c accept + 32

2   com.microsoft.mcp                       0x0175c5d6 FWaitForConnection + 42

3   com.microsoft.mcp                       0x0166946c McpFInitNetworkPIDChecking + 4380

4   com.apple.CoreServices.CarbonCore          0x9a1ae56e PrivateMPEntryPoint + 68

5   libsystem_pthread.dylib                 0x9155c5fb _pthread_body + 144

6   libsystem_pthread.dylib                 0x9155c485 _pthread_start + 130

7   libsystem_pthread.dylib                 0x91561cf2 thread_start + 34

Thread 7:

0   libsystem_kernel.dylib                  0x96addfce semaphore_timedwait_trap + 10

1   com.apple.CoreServices.CarbonCore          0x9a1ae311 MPWaitOnSemaphore + 104

2   com.microsoft.mcp                       0x0166982f McpFInitNetworkPIDChecking + 5343

3   com.apple.CoreServices.CarbonCore          0x9a1ae56e PrivateMPEntryPoint + 68

4   libsystem_pthread.dylib                 0x9155c5fb _pthread_body + 144

5   libsystem_pthread.dylib                 0x9155c485 _pthread_start + 130

6   libsystem_pthread.dylib                 0x91561cf2 thread_start + 34

Thread 8:: com.apple.appkit-heartbeat

0   libsystem_kernel.dylib                  0x96ae2b76 __semwait_signal + 10

1   libsystem_c.dylib                       0x99c7a05b nanosleep$UNIX2003 + 219

2   libsystem_c.dylib                       0x99c79f06 usleep$UNIX2003 + 60

3   com.apple.AppKit                        0x9a726ddc -[NSUIHeartBeat _heartBeatThread:] + 2318

4   com.apple.Foundation                    0x974faf2e -[NSThread main] + 45

5   com.apple.Foundation                    0x974fae86 __NSThread__main__ + 1426

6   libsystem_pthread.dylib                 0x9155c5fb _pthread_body + 144

7   libsystem_pthread.dylib                 0x9155c485 _pthread_start + 130

8   libsystem_pthread.dylib                 0x91561cf2 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):

eax: 0x00000000  ebx: 0x13a58b7c  ecx: 0x97abf07e  edx: 0x1380d680

edi: 0x1380d680  esi: 0x13a58b7c  ebp: 0xbfffb3f8  esp: 0xbfffb390

  ss: 0x00000023  efl: 0x00010202  eip: 0x97abf08d   cs: 0x0000001b

  ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f

cr2: 0x13a58b7c

Logical CPU:     1

Error Code:      0x00000004

Trap Number:     14

Binary Images:

   0x1000 -  0x1379027 +com.microsoft.Word (12.3.6 - 12.3.6) <B30E5D3A-A2CE-46E1-B5B7-6DE4B0C7E0E1> /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word

0x15e9000 -  0x1811fce +com.microsoft.mcp (12.3.6 - 12.3.6) <971F3DD6-0D0F-46EE-8767-071181BF1C38> /Applications/Microsoft Office 2008/*/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin

0x18bd000 -  0x193dfdf +com.microsoft.netlib (12.3.6 - 12.3.6) <3C8C2B1F-8294-4DD4-A320-A45E9AE31BDF> /Applications/Microsoft Office 2008/*/Netlib.framework/Versions/12/Netlib

0x195d000 -  0x1992fe6 +com.microsoft.urlmon (12.3.6 - 12.3.6) <C12DCE7D-F57B-482A-97B9-091E6C53A0DA> /Applications/Microsoft Office 2008/*/StdUrlMoniker.framework/Versions/12/StdUrlMoniker

0x199f000 -  0x1a3efff +com.microsoft.ole (12.3.6 - 12.3.6) <593E12C3-F968-483D-8679-70C9CF2CBCB0> /Applications/Microsoft Office 2008/*/MicrosoftOLE.framework/Versions/12/MicrosoftOLE

0x1a59000 -  0x1ac0fda +com.microsoft.ole_automation (12.3.6 - 12.3.6) <7CCCCF63-5A0A-4EEC-9117-BF3D92BA1651> /Applications/Microsoft Office 2008/*/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation

0x1aea000 -  0x1b1dfff +com.microsoft.msls3 (12.3.6 - 12.3.6) <3C3FDA5D-5EB9-43DF-999D-101840CC302F> /Applications/Microsoft Office 2008/*/MSLS3.framework/Versions/12/MSLS3

0x1b22000 -  0x1b2cffa +com.microsoft.merp (2.2.0 - 2.2.0) <7949A117-5C82-43C1-97AC-F14A91F4C5EB> /Applications/Microsoft Office 2008/*/merp.framework/Versions/12/merp

0x1b32000 -  0x1d29fd4 +com.microsoft.msxml_library (12.3.6 - 12.3.6) <B9348EB4-7750-472C-8165-DC358CEE7CDA> /Applications/Microsoft Office 2008/*/MSXML.framework/Versions/12/MSXML

0x1dce000 -  0x1dedfff +com.microsoft.powerplantcore (12.3.6 - 12.3.6) <17A95FDF-8A32-476E-B64F-13015369298A> /Applications/Microsoft Office 2008/*/PowerPlantCore.framework/Versions/12/PowerPlantCore

0x1e15000 -  0x2544ff4 +com.microsoft.office_library (12.3.6 - 12.3.6) <C80AEC75-B983-4B06-A44B-513DB12333E8> /Applications/Microsoft Office 2008/*/MicrosoftOffice.framework/Versions/12/MicrosoftOffice

0x2667000 -  0x2723ff3 +com.microsoft.powerplant (12.3.6 - 12.3.6) <841AD3CE-10FB-4FE4-943F-697EB9DC7E18> /Applications/Microsoft Office 2008/*/PowerPlant.framework/Versions/12/PowerPlant

0x2876000 -  0x36d7fe3 +com.microsoft.officeart (12.3.6 - 12.3.6) <4A808CE3-34EA-4109-9E28-FE919112742E> /Applications/Microsoft Office 2008/*/OfficeArt.framework/Versions/12/OfficeArt

0x3ad6000 -  0x3ae2fef +com.microsoft.oleo (12.3.6 - 12.3.6) <1632AB83-431D-4885-A091-75D85D6E1100> /Applications/Microsoft Office 2008/*/MicrosoftOleo.framework/Versions/12/MicrosoftOleo

0x3aea000 -  0x3f10fd3 +com.microsoft.igx (12.3.6 - 12.3.6) <B83400D6-ED7D-46A0-97FE-258CE9E80BF8> /Applications/Microsoft Office 2008/*/SmartArt.framework/Versions/12/SmartArt

0x4035000 -  0x44fbfdf +com.microsoft.chart (12.3.6 - 12.3.6) <D909D511-E8A3-4462-B430-D3370198AA22> /Applications/Microsoft Office 2008/*/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin

0x559a000 -  0x559bff8  ATSHI.dylib (363.1) <1230337B-D921-3F25-84E9-CA7E8EACBA96> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib

0x57d7000 -  0x57e2ffa  com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore

0xb7bb000 -  0xb7bfffd  libFontRegistryUI.dylib (127) <C207DFF5-0C48-3831-B9F1-2363D9A7A365> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib

0xb7cd000 -  0xb7cdffd +cl_kernels (???) <B1BA4C7D-E9DA-46DD-BD9D-E84DBF44719A> cl_kernels

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0x94684000 - 0x94770ff7  libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib

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0x94a1d000 - 0x94b2afe4  com.apple.MediaControlSender (1.9 - 190.4) <DF0B5A99-046A-38C1-B68E-241CB2E622BC> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender

0x94b2b000 - 0x94c1bffb  libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787> /usr/lib/libiconv.2.dylib

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0x94c71000 - 0x94c7efff  com.apple.Librarian (1.2 - 1) <F85681E3-3398-327B-829B-1D8078C38C22> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian

0x94c7f000 - 0x94ca8ff5  com.apple.shortcut (2.6 - 2.6) <F9F32E6F-E641-36D0-B648-058D5E146D38> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut

0x94ca9000 - 0x94ce8ff5  com.apple.ids (10.0 - 1000) <AEDCAD16-6626-3A0B-A9BE-3FC8A47CEB52> /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS

0x94ce9000 - 0x9505eff9  com.apple.HIToolbox (2.1 - 695) <74E2DE33-E48E-3206-BD78-AFB988235A83> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

0x95064000 - 0x95064fff  libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib

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0x952d6000 - 0x952e0ff7  com.apple.DirectoryService.Framework (10.9 - 173.1.1) <D6735614-EF4B-389F-BF99-7D8416A504BA> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce

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0x953b4000 - 0x9557affb  libicucore.A.dylib (511.25) <44DDE9A4-578E-3D23-A41A-D8795D000A18> /usr/lib/libicucore.A.dylib

0x9557b000 - 0x95654ff6  com.apple.QuickLookUIFramework (5.0 - 622.3) <41D10880-AD68-3DE3-94F0-4CA9F44EBD5B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI

0x95655000 - 0x95656ffa  libsystem_sandbox.dylib (278.10) <F3C9C427-AF9F-3CE0-95FF-DC9ACA0B5760> /usr/lib/system/libsystem_sandbox.dylib

0x95657000 - 0x9565aff9  com.apple.TCC (1.0 - 1) <A5FCF7AA-3F56-3A19-9DF1-661F1F02F79D> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC

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0x956ab000 - 0x956acfff  libremovefile.dylib (33) <ED35EA79-EB06-3B84-A6D4-B1A9D6B8648D> /usr/lib/system/libremovefile.dylib

0x956ad000 - 0x956c7ff7  com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage

0x956c8000 - 0x9571dff3  com.apple.ImageCaptureCore (5.0 - 5.0) <69A007AE-4654-3C79-9AF6-5EC8F173F225> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re

0x9571e000 - 0x9572affc  libbz2.1.0.dylib (29) <3CEF1E92-BA42-3F8A-8E8D-9E1F7658E5C7> /usr/lib/libbz2.1.0.dylib

0x9572b000 - 0x9572ffff  libheimdal-asn1.dylib (323.12) <9EA2A221-301B-3B9A-BBF2-38134145B5A8> /usr/lib/libheimdal-asn1.dylib

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0x9575f000 - 0x957b2ff3  com.apple.CoreMediaIO (401.0 - 4544) <867D01AF-3326-39CB-A136-48AFE4BE9802> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO

0x957b3000 - 0x957b3fff  com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x957b4000 - 0x957bcff7  libCGCMS.A.dylib (599.7) <A7404924-9A2B-3324-A934-BD08953E7098> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib

0x957bd000 - 0x957c2fff  com.apple.MediaAccessibility (1.0 - 43) <1CC2B661-146A-3FF3-B843-508F611F7B4B> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility

0x957c3000 - 0x957eeff7  libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib

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0x95c2a000 - 0x95c30ff7  com.apple.AOSNotification (1.7.0 - 760.3) <63F7E7F8-6FA3-38D3-9907-CDF360CA9354> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication

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0x96bd7000 - 0x96bdaffe  com.apple.LoginUICore (3.0 - 3.0) <6FE961A4-3C17-3004-B50B-FD78FDC28350> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore

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0x96f6e000 - 0x96f84ff9  com.apple.aps.framework (4.0 - 4.0) <B3D5B83C-4DDF-3E8E-A701-7931AE6FAF65> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService

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0x97307000 - 0x97315ff3  com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

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0x977ba000 - 0x977ecffb  com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <30CF0E7B-3511-318F-AC31-06C29EDC111E> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD

0x977ed000 - 0x9782affb  libGLImage.dylib (9.0.83) <FA15FEB5-54E4-313B-8E78-A2D2E6C88FE1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib

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0x981a7000 - 0x9836eff6  com.apple.GeoServices (1.0 - 702.14.9) <241F21BD-F058-3FD3-BECA-7A975F7F4C37> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices

0x9836f000 - 0x983c0ffb  com.apple.CoreMedia (1.0 - 1273.29) <BE08E6C7-5E6F-3B54-9C17-751CFCBD823D> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia

0x983c1000 - 0x983f2ffa  libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib

0x983f3000 - 0x9848ffff  com.apple.QD (3.50 - 298) <F73FD4D4-17A4-37D6-AC06-7CA5A8BA1212> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD

0x98490000 - 0x984a3ff7  com.apple.idsfoundation (10.0 - 1000) <1C0CCF49-109E-3C34-96ED-466B7BEB8551> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion

0x984a4000 - 0x98869ff6  libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib

0x98bef000 - 0x98bf0ffc  com.apple.TrustEvaluationAgent (2.0 - 25) <064B485D-56E0-3DD7-BBE2-E08A5BFFF8B3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent

0x98bf1000 - 0x98bf3fff  com.apple.SecCodeWrapper (3.0 - 1) <29ECC157-F444-31FE-99CC-A9289FF3AC8D> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper

0x98bf4000 - 0x98bf8ffe  libCoreVMClient.dylib (58.1) <0EB8FFD7-AFED-3A63-810E-29629831D43D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib

0x98bf9000 - 0x98c02fff  com.apple.AppleSRP (5.0 - 1) <6B946F4B-7DC4-3E82-BF2C-BE0930E3CF47> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP

0x98c03000 - 0x98c05fff  libquarantine.dylib (71) <EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C> /usr/lib/system/libquarantine.dylib

0x98c06000 - 0x98c11ffb  libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib

0x98c12000 - 0x98c60ff9  com.apple.HIServices (1.22 - 466) <30636237-408A-3552-90C1-1279348DF7CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices

0x98c61000 - 0x99059ff3  com.apple.CoreGraphics (1.600.0 - 599.7) <DB004990-F06F-3768-AE4C-191B3C748EFC> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

0x9905a000 - 0x992befff  com.apple.CoreData (107 - 481) <F699EC21-57D9-3AE6-A17B-C1D1092780BD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x992bf000 - 0x993d1ffc  libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib

0x993d2000 - 0x993dcff3  com.apple.DisplayServicesFW (2.8 - 360.8.14) <B14B15EC-41BA-37F6-B696-8BBA0E325C0C> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices

0x993dd000 - 0x99488fff  libcrypto.0.9.7.dylib (106) <DA3D5F8E-5822-3D41-BC1C-FFE1CC9BB42B> /usr/lib/libcrypto.0.9.7.dylib

0x99489000 - 0x9956cff7  libcrypto.0.9.8.dylib (50) <B367D3A3-FC1F-326C-92EC-CAD81666524D> /usr/lib/libcrypto.0.9.8.dylib

0x9956d000 - 0x995beff1  libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib

0x995bf000 - 0x996a5ff7  com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

0x996a6000 - 0x996a7fff  liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib

0x996a8000 - 0x9971dffb  com.apple.framework.IOKit (2.0.1 - 907.1.13) <86D72735-9DFB-35C8-83F7-CE0DCF17D354> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x9971e000 - 0x99720ffb  libRadiance.dylib (1038) <F0D3F13B-5628-3DF9-8B86-A4D914567B25> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib

0x9982a000 - 0x99883ffa  libTIFF.dylib (1038) <691DAAFD-D72B-3BE9-AE5C-84AF86BE66CD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

0x99884000 - 0x998a0ff9  com.apple.Ubiquity (1.3 - 289) <1CEDC83D-7282-3B4D-8CF7-4FE045012391> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity

0x998a1000 - 0x99bc7ffb  com.apple.JavaScriptCore (9537 - 9537.65) <402E2B2F-AA3F-33E6-BD7D-46B1E9314311> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

0x99bc8000 - 0x99bccffc  com.apple.IOSurface (91 - 91) <DECEEB72-3C7E-3C21-9237-E5AD293F8B09> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

0x99bcd000 - 0x99bfdff3  libtidy.A.dylib (15.12) <3DBE95FE-8FA7-3584-9202-E37B54B3B064> /usr/lib/libtidy.A.dylib

0x99bfe000 - 0x99c90ffe  libsystem_c.dylib (997.1.1) <D06FD754-8CE3-3EB7-BE05-2EF939BBE05F> /usr/lib/system/libsystem_c.dylib

0x99c91000 - 0x99f0dff7  com.apple.QuickTime (7.7.3 - 2826) <D9F2857B-5668-3828-B85E-0F897462C8D8> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

0x99f0e000 - 0x99f16fff  libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib

0x99f17000 - 0x99f6afff  com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering

0x99f6b000 - 0x99fd4fff  com.apple.SystemConfiguration (1.13 - 1.13) <542075CD-9085-3F30-B84B-DD0277D6A40E> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

0x99fe0000 - 0x99fe1fff  libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib

0x99fe2000 - 0x99fe6ffc  libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib

0x99fe7000 - 0x9a045fff  com.apple.ViewBridge (1.0 - 46) <62450F2D-C27A-3D11-BA41-AF8C6B18BEDD> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge

0x9a046000 - 0x9a061ff5  com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting

0x9a062000 - 0x9a07dff6  libPng.dylib (1038) <F39168D4-ABEB-3C2D-A763-B9D3E1EF43BC> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib

0x9a07e000 - 0x9a107fff  com.apple.CoreSymbolication (3.0 - 141) <178DDF5C-B6DA-39BD-84F5-FD3FA7E93BF8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication

0x9a108000 - 0x9a11fff4  com.apple.CoreMediaAuthoring (2.2 - 947) <BF917B77-0935-3F56-A2B9-E62A58A713B8> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring

0x9a120000 - 0x9a121fff  com.apple.AddressBook.ContactsData (8.0 - 1365) <3A9C53C8-07EC-310D-80AD-0B6E2492F021> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a

0x9a122000 - 0x9a423ff7  com.apple.CoreServices.CarbonCore (1077.13 - 1077.13) <C514A490-8689-3665-AD82-863B5FF8D6AE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore

0x9a424000 - 0x9a48afff  com.apple.corelocation (1486.17 - 1486.24) <7DA4ADC6-4766-3DAC-B1AD-1ECEAD4CE477> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation

0x9a48b000 - 0x9b0a6ff3  com.apple.AppKit (6.9 - 1265) <AE258D94-0272-394F-BBB7-9B5C165A4A78> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x9b0a7000 - 0x9b0acff3  libsystem_platform.dylib (24.1.4) <875321B9-34EF-3FCC-880C-633FA05223F5> /usr/lib/system/libsystem_platform.dylib

0x9b0ad000 - 0x9b10fff3  com.apple.imfoundation (10.0 - 1000) <20565092-0897-3E34-A35A-E1F027D53A26> /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n

0x9b110000 - 0x9b123fff  com.apple.ImageCapture (9.0 - 9.0) <63D5C96F-1893-3F35-ADFB-EE451AFD87E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture

0x9b124000 - 0x9b18fff9  com.apple.Heimdal (4.0 - 2.0) <E3091095-A893-3089-8DA1-8705B3BE5BF9> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

0x9b190000 - 0x9b197ffe  com.apple.agl (3.2.3 - AGL-3.2.3) <E26A1D2C-596E-31F0-8E70-FC381874F8DA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL

0x9b198000 - 0x9b1f9ff7  com.apple.Symbolication (1.4 - 129) <E5948C08-6ADF-3D86-9134-6AE49CF1DA0F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion

0x9b1fa000 - 0x9b45fff7  com.apple.AddressBook.framework (8.0 - 1365) <6D80FC70-269E-3C12-A9B4-279F27C58BEF> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook

0x9b460000 - 0x9b460ffd  libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib

0x9b461000 - 0x9b4bfff7  com.apple.CoreUtils (1.9 - 190.4) <9E43FF7D-7FCD-3032-9EF9-BCF6D09E73C3> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils

0x9b4c0000 - 0x9b4c4fff  com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels

0x9b4c5000 - 0x9b4cbffb  libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib

0x9b4cc000 - 0x9b5cafff  libJP2.dylib (1038) <EE0B9985-625D-39E6-B425-03FB75BA2594> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib

0x9b5cb000 - 0x9b5faff1  com.apple.frameworks.CoreDaemon (1.3 - 1.3) <2215559E-C517-3122-906F-156FD3CC10AD> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon

0x9b5fb000 - 0x9b625fff  libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib

0x9b626000 - 0x9b626fff  com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <DDAC0B59-F886-3AB1-98E8-C71FFF161CD4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib

0x9b627000 - 0x9b652ff7  libpcap.A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC> /usr/lib/libpcap.A.dylib

0x9bf7a000 - 0x9bf7bffd  libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib

0x9bf7c000 - 0x9bfb2fff  com.apple.IconServices (25 - 25.17) <A4B5242B-765E-3D58-B066-BBEDB5947AAD> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s

0x9bfc7000 - 0x9bfcbffa  libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib

0x9bfcc000 - 0x9bff4ff7  libRIP.A.dylib (599.7) <461297C0-DDA9-3613-8F27-D7F1AC57208F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib

0x9bff5000 - 0x9c019fff  libJPEG.dylib (1038) <212B0986-9227-397C-9493-BCB190EC020E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib

0x9c01a000 - 0x9c04bffd  com.apple.GSS (4.0 - 2.0) <6BA01155-4DAD-30EE-B480-D224650EA010> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

0x9c04c000 - 0x9c0b5fff  com.apple.datadetectorscore (5.0 - 354.0) <0C6C812D-3E7A-31A4-BFDE-CD3316AA35B6> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore

0x9c247000 - 0x9c2e5ff7  com.apple.PDFKit (2.9 - 2.9) <0792168D-320D-33EF-AE24-6CDCB8C1990A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

0x9c2e6000 - 0x9c32cff7  libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0xba300000 - 0xba301fff  libCyrillicConverter.dylib (61) <C9E7F2C5-6B9E-3313-86BC-63E550E40E8B> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib

0xba900000 - 0xba91cffd  libJapaneseConverter.dylib (61) <3153973E-B2A9-3D17-B99B-31E53EC5B0F8> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

0xbab00000 - 0xbab21ffc  libKoreanConverter.dylib (61) <28867732-7E92-3581-97FD-E43D80F4E0D0> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

0xbad00000 - 0xbad01fff  libLatin2Converter.dylib (61) <0FA237A8-3790-376E-BDDD-1FDAF8019745> /System/Library/CoreServices/Encodings/libLatin2Converter.dylib

External Modification Summary:

Calls made by other processes targeting this process:

   task_for_pid: 1

   thread_create: 0

   thread_set_state: 0

Calls made by this process:

   task_for_pid: 0

   thread_create: 0

   thread_set_state: 0

Calls made by all processes on this machine:

   task_for_pid: 156669

   thread_create: 0

   thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=266.7M resident=103.6M(39%) swapped_out_or_unallocated=163.1M(61%)

Writable regions: Total=190.8M written=23.9M(13%) resident=49.1M(26%) swapped_out=28K(0%) unallocated=141.6M(74%)

REGION TYPE                      VIRTUAL

===========                      =======

ATS (font support)                 33.0M

CG backing stores                  14.6M

CG image                           68.3M

CG raster data                      196K

CG shared images                    212K

CoreGraphics                          8K

CoreImage                             4K

Kernel Alloc Once                     4K

MALLOC                             45.6M

MALLOC (admin)                       48K

Memory Tag 242                       12K

OpenCL                                8K

Stack                              67.6M

VM_ALLOCATE                        16.6M

__DATA                             25.3M

__IMAGE                             528K

__IMPORT                            216K

__LINKEDIT                         48.7M

__OBJC                             4204K

__PAGEZERO                            4K

__TEXT                            218.0M

__UNICODE                           544K

mapped file                       295.7M

shared memory                         4K

===========                      =======

TOTAL                             839.2M

Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.29f1

Graphics: ATI Radeon HD 2400 XT, ATI Radeon HD 2400, PCIe, 128 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7FBA0000000000, 0x000000000000000000000000000000000000

Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7FBA0000000000, 0x000000000000000000000000000000000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)

Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST1000DM003-9YN162, 1 TB

Parallel ATA Device: OPTIARC  DVD RW AD-5630A, 536.1 MB

USB Device: Built-in iSight

USB Device: GoFlex Desk

USB Device: Keyboard Hub

USB Device: Apple Optical USB Mouse

USB Device: Apple Keyboard

USB Device: IR Receiver

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus:

I actually ran this update and restarted my laptop.  It worked. 

http://support.apple.com/kb/DL907

I had installed it in October, but had to reinstall it. 

Good Luck

Are the crashes the same? This is the HP printer crashing.

Try deleting the printers and the /Library/Printers/hp folder and reinstalling the HP software. If that gets you past this crash, install the Ricoh software. If the Ricoh crashes, post that crash log.

My Microsoft Word Mac: 2011 is still crashing in Mavericks when trying to print with Canon iP4950 from the Apple menu or Cmd+P. I don't think it has anyting to do with model of printer - I've removed all printers from System Preferences just to see what happens - Word still crashes. It doesn't crash if I click the printer symbol inside Word - just says there's no printer connected. It's something rather more fundamental. I'm using a 2.4 GHz Intel Core 2 Duo with 2GB RAM.

Can you post the crash log, please?

Yes indeed, here it is:

Microsoft Error Reporting log version: 2.0

Error Signature:

Exception: EXC_BAD_ACCESS

Date/Time: 2014-04-15 19:12:02 +0000

Application Name: Microsoft Word

Application Bundle ID: com.microsoft.Word

Application Signature: MSWD

Application Version: 14.4.1.140326

Crashed Module Name: CoreFoundation

Crashed Module Version: 855.14

Crashed Module Offset: 0x00028996

Blame Module Name: PrintFabPDE

Blame Module Version: 2.10

Blame Module Offset: 0x00006ea6

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Crashed thread: 0

Thread 0 crashed:

#  1  0x9a73a996 in _CFNumberGetValue + 0x00000026 (CoreFoundation + 0x00028996)

#  2  0x07be2ea6 in _MyGetTicket + 0x00000066 (PrintFabPDE + 0x00006ea6)

#  3  0x07bdda71 in _MyInitialize + 0x00000091 (PrintFabPDE + 0x00001a71)

#  4  0x07b60fed in _CreateDefaultFileName + 0x00004FE6 (PrintCocoaUI + 0x00018fed)

#  5  0x07b51b96 in  (PrintCocoaUI + 0x00009b96)

#  6  0x07b520bc in  (PrintCocoaUI + 0x0000a0bc)

#  7  0x07b52acc in  (PrintCocoaUI + 0x0000aacc)

#  8  0x07b4ff71 in  (PrintCocoaUI + 0x00007f71)

#  9  0x07b4e23e in  (PrintCocoaUI + 0x0000623e)

# 10  0x07b4c1b2 in  (PrintCocoaUI + 0x000041b2)

# 11  0x07b65d06 in _CreateDefaultFileName + 0x00009CFF (PrintCocoaUI + 0x0001dd06)

# 12  0x07b65844 in _CreateDefaultFileName + 0x0000983D (PrintCocoaUI + 0x0001d844)

# 13  0x916572d8 in -[NSWindowController _windowDidLoad] + 0x00000205 (AppKit + 0x002d12d8)

# 14  0x9163c93b in -[NSWindowController window] + 0x00000079 (AppKit + 0x002b693b)

# 15  0x07b6e028 in CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00007A57 (PrintCocoaUI + 0x00026028)

# 16  0x07b5ae5a in _PMPrivatePrintDialog + 0x00000145 (PrintCocoaUI + 0x00012e5a)

# 17  0x99f1c95a in  (Print + 0x0000195a)

# 18  0x99f1cfb2 in  (Print + 0x00001fb2)

# 19  0x99f1cf09 in  (Print + 0x00001f09)

# 20  0x02c9e305 in _MsoAfxPMSessionPrintDialog + 0x00000032 (MicrosoftOffice + 0x002d1305)

# 21  0x008d5511 in _wdCommandDispatch + 0x00345851 (Microsoft Word + 0x008be511)

# 22  0x011974d4 in _wdGetApplicationObject + 0x007FC994 (Microsoft Word + 0x011804d4)

# 23  0x0119f5db in _wdGetApplicationObject + 0x00804A9B (Microsoft Word + 0x011885db)

# 24  0x002abd9d in __mh_execute_header + 0x00294D9D (Microsoft Word + 0x00294d9d)

# 25  0x00310b11 in __mh_execute_header + 0x002F9B11 (Microsoft Word + 0x002f9b11)

# 26  0x003107ea in __mh_execute_header + 0x002F97EA (Microsoft Word + 0x002f97ea)

# 27  0x02a37f69 in _MsoOSTypeDefaultMailClient + 0x00000088 (MicrosoftOffice + 0x0006af69)

# 28  0x022a3f6c in _MsoFClonePxCore + 0x00000242 (MicrosoftComponentPlugin + 0x0006cf6c)

# 29  0x022a3efb in _MsoFClonePxCore + 0x000001D1 (MicrosoftComponentPlugin + 0x0006cefb)

# 30  0x022a3ec5 in _MsoFClonePxCore + 0x0000019B (MicrosoftComponentPlugin + 0x0006cec5)

# 31  0x06108681 in MenuLib::TMenuItem::CallSelectionProcs(unsigned long) + 0x0000045D (MicrosoftMenuLibrary + 0x0001a681)

# 32  0x061082af in MenuLib::TMenuItem::CallSelectionProcs(unsigned long) + 0x0000008B (MicrosoftMenuLibrary + 0x0001a2af)

# 33  0x0610b001 in MenuLib::Terminate() + 0x00001A23 (MicrosoftMenuLibrary + 0x0001d001)

# 34  0x060f45b1 in MenuLib::CreateAppMenu(MenuLib::MMLMenuType) + 0x00000F9B (MicrosoftMenuLibrary + 0x000065b1)

# 35  0x9576bd89 in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x001b4d89)

# 36  0x955bf35f in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000005AC (HIToolbox + 0x0000835f)

# 37  0x955be678 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000182 (HIToolbox + 0x00007678)

# 38  0x955d1821 in _SendEventToEventTarget + 0x00000058 (HIToolbox + 0x0001a821)

# 39  0x9576bc2e in SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 0x000001DE (HIToolbox + 0x001b4c2e)

# 40  0x95634f17 in _SendMenuCommandWithContextAndModifiers + 0x00000046 (HIToolbox + 0x0007df17)

# 41  0x95634ec4 in _SendMenuItemSelectedEvent + 0x000000C7 (HIToolbox + 0x0007dec4)

# 42  0x95634d92 in FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 0x00000086 (HIToolbox + 0x0007dd92)

# 43  0x957c059d in MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 0x000002D2 (HIToolbox + 0x0020959d)

# 44  0x957c120a in _MenuSelect + 0x000000AB (HIToolbox + 0x0020a20a)

# 45  0x0234f7f4 in _McpDispatchPendingEvents + 0x0000012E (MicrosoftComponentPlugin + 0x001187f4)

# 46  0x9576bd89 in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x001b4d89)

# 47  0x955bf35f in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000005AC (HIToolbox + 0x0000835f)

# 48  0x955be678 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000182 (HIToolbox + 0x00007678)

# 49  0x955d1821 in _SendEventToEventTarget + 0x00000058 (HIToolbox + 0x0001a821)

# 50  0x955f29c8 in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000C2C (HIToolbox + 0x0003b9c8)

# 51  0x955bf7a5 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000009F2 (HIToolbox + 0x000087a5)

# 52  0x955be678 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000182 (HIToolbox + 0x00007678)

# 53  0x955d1821 in _SendEventToEventTarget + 0x00000058 (HIToolbox + 0x0001a821)

# 54  0x0227f105 in _McpRunApplicationEventLoop + 0x00002E29 (MicrosoftComponentPlugin + 0x00048105)

# 55  0x0227c770 in _McpRunApplicationEventLoop + 0x00000494 (MicrosoftComponentPlugin + 0x00045770)

# 56  0x0001aaa1 in __mh_execute_header + 0x00003AA1 (Microsoft Word + 0x00003aa1)

# 57  0x04d31c85 in __WlmMain + 0x00000061 (WLMKernel + 0x00004c85)

# 58  0x00019e15 in __mh_execute_header + 0x00002E15 (Microsoft Word + 0x00002e15)

# 59  0x00019dc6 in __mh_execute_header + 0x00002DC6 (Microsoft Word + 0x00002dc6)

X86 Thread State:

eax: 0x1d706bb1  ebx: 0x07bdd9f4  ecx: 0xbffe4fbc  edx:0x00000005

edi: 0x9a73a981  esi: 0x00000000  ebp: 0xbffe4f98  esp:0xbffe4cd0

  ss: 0x00000023  eip: 0x9a73a996   cs: 0x0000001b   ds:0x00000023

  es: 0x00000023   fs: 0x00000000   gs: 0x0000000f  eflags:0x00010282

Thread 1:

#  1  0x98200992 in _kevent64 + 0x0000000A (libsystem_kernel.dylib + 0x00018992)

#  2  0x9a07b546 in __dispatch_mgr_init + 0x00000000 (libdispatch.dylib + 0x00003546)

X86 Thread State:

eax: 0x00000171  ebx: 0xb00926a0  ecx: 0xb009267c  edx:0x98200992

edi: 0xb00926a0  esi: 0x9a07b7cd  ebp: 0xb00926f8  esp:0xb009267c

  ss: 0x00000023  eip: 0x98200992   cs: 0x0000000b   ds:0x00000023

  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000286

Thread 2:

#  1  0x981ffb76 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00017b76)

#  2  0x961b3dc2 in _sleep$UNIX2003 + 0x0000002D (libsystem_c.dylib + 0x0007bdc2)

#  3  0x0274e992 in _MerpCreateSession + 0x00000B3F (merp + 0x00003992)

#  4  0x0274e05e in _MerpCreateSession + 0x0000020B (merp + 0x0000305e)

#  5  0x0274dfe9 in _MerpCreateSession + 0x00000196 (merp + 0x00002fe9)

#  6  0x0274f586 in _MerpCreateSession + 0x00001733 (merp + 0x00004586)

#  7  0x9be835fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)

#  8  0x9be83485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)

#  9  0x9be88cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)

X86 Thread State:

eax: 0x0000014e  ebx: 0xb0218ad8  ecx: 0xb0218a6c  edx:0x981ffb76

edi: 0x961b3eea  esi: 0xb0218ad0  ebp: 0xb0218ab8  esp:0xb0218a6c

  ss: 0x00000023  eip: 0x981ffb76   cs: 0x0000000b   ds:0x00000023

  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246

Thread 3:

#  1  0x981ff7ca in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000177ca)

#  2  0x9be87bd9 in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_pthread.dylib + 0x00005bd9)

#  3  0x92123682 in _TSWaitOnCondition + 0x00000080 (CarbonCore + 0x000bf682)

#  4  0x921238a6 in _TSWaitOnConditionTimedRelative + 0x000000BA (CarbonCore + 0x000bf8a6)

#  5  0x920ef2eb in _MPWaitForEvent + 0x000000D8 (CarbonCore + 0x0008b2eb)

#  6  0x02190549 in MBUEvent::WaitOnEvent(unsigned long) + 0x00000033 (mbukernel + 0x00005549)

#  7  0x04d37eb2 in _SetUsePBHOpenDenySync + 0x0000007B (WLMKernel + 0x0000aeb2)

#  8  0x04d357db in _WaitForSingleObject + 0x000006C5 (WLMKernel + 0x000087db)

#  9  0x04d3548a in _WaitForSingleObject + 0x00000374 (WLMKernel + 0x0000848a)

# 10  0x04d35294 in _WaitForSingleObject + 0x0000017E (WLMKernel + 0x00008294)

# 11  0x04d366b8 in _WaitForMultipleObjects + 0x00000036 (WLMKernel + 0x000096b8)

# 12  0x060cadc0 in CIOPort::HrInit(CThreadManager*, unsigned long, CFreeResList*) + 0x000007F8 (ThreadPool + 0x00003dc0)

# 13  0x04d37142 in _CreateThread + 0x000004F7 (WLMKernel + 0x0000a142)

# 14  0x021904e2 in MBUCreateThread(char const*, void*, void (*)(void*), MBUThreadID&, unsigned long) + 0x000001FE (mbukernel + 0x000054e2)

# 15  0x920f02ce in _PrivateMPEntryPoint + 0x00000044 (CarbonCore + 0x0008c2ce)

# 16  0x9be835fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)

# 17  0x9be83485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)

# 18  0x9be88cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)

X86 Thread State:

eax: 0x00000131  ebx: 0x00000860  ecx: 0xb019693c  edx:0x981ff7ca

edi: 0x00000100  esi: 0x00000001  ebp: 0xb01969c8  esp:0xb019693c

  ss: 0x00000023  eip: 0x981ff7ca   cs: 0x0000000b   ds:0x00000023

  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246

Thread 4:

#  1  0x981ff7ca in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000177ca)

#  2  0x9be87bd9 in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_pthread.dylib + 0x00005bd9)

#  3  0x92123682 in _TSWaitOnCondition + 0x00000080 (CarbonCore + 0x000bf682)

#  4  0x921238a6 in _TSWaitOnConditionTimedRelative + 0x000000BA (CarbonCore + 0x000bf8a6)

#  5  0x920ef2eb in _MPWaitForEvent + 0x000000D8 (CarbonCore + 0x0008b2eb)

#  6  0x02190549 in MBUEvent::WaitOnEvent(unsigned long) + 0x00000033 (mbukernel + 0x00005549)

#  7  0x04d37eb2 in _SetUsePBHOpenDenySync + 0x0000007B (WLMKernel + 0x0000aeb2)

#  8  0x04d357db in _WaitForSingleObject + 0x000006C5 (WLMKernel + 0x000087db)

#  9  0x04d3548a in _WaitForSingleObject + 0x00000374 (WLMKernel + 0x0000848a)

# 10  0x04d35294 in _WaitForSingleObject + 0x0000017E (WLMKernel + 0x00008294)

# 11  0x04d35154 in _WaitForSingleObject + 0x0000003E (WLMKernel + 0x00008154)

# 12  0x060cd48b in CIOPort::ProcessItems(CThreadState*) + 0x0000029F (ThreadPool + 0x0000648b)

# 13  0x060cd2b2 in CIOPort::ProcessItems(CThreadState*) + 0x000000C6 (ThreadPool + 0x000062b2)

# 14  0x060cd09e in CIOPort::ThreadProc(void*) + 0x00000090 (ThreadPool + 0x0000609e)

# 15  0x04d37142 in _CreateThread + 0x000004F7 (WLMKernel + 0x0000a142)

# 16  0x021904e2 in MBUCreateThread(char const*, void*, void (*)(void*), MBUThreadID&, unsigned long) + 0x000001FE (mbukernel + 0x000054e2)

# 17  0x920f02ce in _PrivateMPEntryPoint + 0x00000044 (CarbonCore + 0x0008c2ce)

# 18  0x9be835fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)

# 19  0x9be83485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)

# 20  0x9be88cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)

X86 Thread State:

eax: 0x00000131  ebx: 0x00000860  ecx: 0xb031ca9c  edx:0x981ff7ca

edi: 0x00000100  esi: 0x00000001  ebp: 0xb031cb28  esp:0xb031ca9c

  ss: 0x00000023  eip: 0x981ff7ca   cs: 0x0000000b   ds:0x00000023

  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246

Thread 5:

#  1  0x981ffb76 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00017b76)

#  2  0x195099c5 in _VBCaretProc + 0x000256F2 (Visual Basic for Applications + 0x002279c5)

#  3  0x9be835fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)

#  4  0x9be83485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)

#  5  0x9be88cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)

X86 Thread State:

eax: 0x0000014e  ebx: 0xb039ef68  ecx: 0xb039eefc  edx:0x981ffb76

edi: 0x961b3eea  esi: 0x00000000  ebp: 0xb039ef48  esp:0xb039eefc

  ss: 0x00000023  eip: 0x981ffb76   cs: 0x0000000b   ds:0x00000023

  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246

Thread 6:

#  1  0x98200046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

#  2  0x9be88cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

X86 Thread State:

eax: 0x00100170  ebx: 0x0000765f  ecx: 0xb0114f9c  edx:0x98200046

edi: 0x9be84c69  esi: 0xb0115000  ebp: 0xb0114fc8  esp:0xb0114f9c

  ss: 0x00000023  eip: 0x98200046   cs: 0x0000000b   ds:0x00000023

  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282

Thread 7:

#  1  0x98200046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

#  2  0x9be88cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

X86 Thread State:

eax: 0x00100170  ebx: 0x00001b73  ecx: 0xb0420f9c  edx:0x98200046

edi: 0x9be84c69  esi: 0xb0421000  ebp: 0xb0420fc8  esp:0xb0420f9c

  ss: 0x00000023  eip: 0x98200046   cs: 0x0000000b   ds:0x00000023

  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282

Thread 8:

#  1  0x98200046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)

#  2  0x9be88cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)

X86 Thread State:

eax: 0x00100170  ebx: 0x00009eab  ecx: 0xb0080f9c  edx:0x98200046

edi: 0x9be84c69  esi: 0xb0081000  ebp: 0xb0080fc8  esp:0xb0080f9c

  ss: 0x00000023  eip: 0x98200046   cs: 0x0000000b   ds:0x00000023

  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282

Loaded modules:

0: Microsoft Word (14.4.1.140326 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word

1: mbukernel (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel

2: MicrosoftSetupUI (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI

3: MicrosoftComponentPlugin (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin

4: Netlib (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib

5: MicrosoftOLE (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE

6: MicrosoftOLEAutomation (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation

7: merp (2.2.4.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp

8: MSXML (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML

9: MicrosoftOffice (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice

10: OfficeArt (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt

11: MicrosoftOleo (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo

12: MicrosoftMathFont (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont

13: MicrosoftChartPlugin (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin

14: MicrosoftPTLS (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS

15: MsgrLibClient (8.0.0.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient

16: MBURibbon (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon

17: MViewLib (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib

18: WLMUser (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser

19: WLMGraphicsDevice (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice

20: WLMKernel (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel

21: Gfx (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx

22: SmartArt (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt

23: MicrosoftCloudServices (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices

24: mbustrings (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings

25: mbulocale (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale

26: wlmstrings (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings

27: CocoaUI (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI

28: MicrosoftOfficeDRM (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM

29: ThreadPool (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool

30: MicrosoftMenuLibrary (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary

31: StdUrlMoniker (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker

32: Uniscribe (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe

33: mbuinstrument (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument

34: WinCrypto (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinCrypto.framework/Versions/14/WinCrypto

35: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib

36: molc (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/molc.framework/Versions/14/molc

37: mbunamedstrings (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbunamedstrings.framework/Versions/14/mbunamedstrings

38: CocoaTooltipParser (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser

39: DocEx (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/DocEx

40: WinHttp (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinHttp.framework/Versions/14/WinHttp

41: MicrosoftCredui (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCredui.framework/Versions/14/MicrosoftCredui

42: MicrosoftDDCS (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftDDCS.framework/Versions/14/MicrosoftDDCS

43: WinAPIUI (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinAPIUI.framework/Versions/14/WinAPIUI

44: MicrosoftCSI (14.4.1.140326 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/MicrosoftCSI

45: MetEx (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MetEx.framework/Versions/14/MetEx

46: MicrosoftFBA (14.4.1.140326 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFBA.framework/Versions/14/MicrosoftFBA

47: XPG (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/XPG.framework/Versions/14/XPG

48: MicrosoftFS (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFS.framework/Versions/14/MicrosoftFS

49: MicrosoftWlmFile (14.4.1.140326 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile

50: MicrosoftWebServices (14.4.1.140326 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices

51: Oimg (14.4.1.140326 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Oimg.framework/Versions/14/Oimg

52: Ecamm Plugin Loader (1.0.5 Reg=English Loc=0x0000: /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader

53: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib

54: cl_kernels: cl_kernels

55: FamilyControls (410 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols

56: CommerceCore (42 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore

57: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib

58: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib

59: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib

60: AdobePDFPDE800 (8.0.0 Reg=(null) Loc=0x0000: /Library/Printers/PPD Plugins/AdobePDFPDE800.plugin/Contents/MacOS/AdobePDFPDE800

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262: MediaToolbox (1273.49 Reg=English Loc=0x0000: /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox

263: Print (260 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print

264: libpcap.A.dylib: /usr/lib/libpcap.A.dylib

265: GSS (2.0 Reg=English Loc=0x0000: /System/Library/Frameworks/GSS.framework/Versions/A/GSS

266: libcsfde.dylib: /usr/lib/libcsfde.dylib

267: libxml2.2.dylib: /usr/lib/libxml2.2.dylib

268: libdispatch.dylib: /usr/lib/system/libdispatch.dylib

269: OpenCL (2.3.59 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

270: ContactsFoundation (1369 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation

271: libcache.dylib: /usr/lib/system/libcache.dylib

272: DisplayServices (360.8.14 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices

273: IconServices (25.17 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s

274: PreferencePanes (16.0 Reg=English Loc=0x0000: /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes

275: MultitouchSupport (245.13 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport

276: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD

277: DesktopServicesPriv (1.8.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv

278: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting

279: ISSupport (57 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport

280: libauto.dylib: /usr/lib/libauto.dylib

281: libDiagnosticMessagesClient.dylib: /usr/lib/libDiagnosticMessagesClient.dylib

282: CorePDF (4 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF

283: OpenGL (9.6.0 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

284: CoreFoundation (855.14 Reg=en_US Loc=0x0000: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

285: SecurityFoundation (55122.1 Reg=English Loc=0x0000: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation

286: libvMisc.dylib (vecLib 3.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib

287: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib

288: CoreServicesInternal (184.9 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal

289: libutil.dylib: /usr/lib/libutil.dylib

290: CFNetwork (673.2.1 Reg=English Loc=0x0000: /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

291: AGL (AGL-3.2.3 Reg=English Loc=0x0000: /System/Library/Frameworks/AGL.framework/Versions/A/AGL

292: PDFKit (2.9.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

293: libsystem_malloc.dylib: /usr/lib/system/libsystem_malloc.dylib

294: MediaKit (709 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit

295: libJPEG.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib

296: ScalableUserInterface (1 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface

297: CoreDaemon (1.3 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon

298: DataDetectorsCore (354.3 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore

299: AE (665.5 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE

300: IDS (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS

301: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

302: Foundation (1056.13 Reg=en_US Loc=0x0000: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

303: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib

304: LoginUICore (3.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore

305: AppleVA (5.0.27 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

306: MediaControlSender (200.34.4 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender

307: EFILogin (2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin

308: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib

309: Ink (207 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink

310: Librarian (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian

311: libCGCMS.A.dylib: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib

312: libicucore.A.dylib: /usr/lib/libicucore.A.dylib

313: libunwind.dylib: /usr/lib/system/libunwind.dylib

314: libcommonCrypto.dylib: /usr/lib/system/libcommonCrypto.dylib

315: ChunkingLibrary (155.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library

316: libtidy.A.dylib: /usr/lib/libtidy.A.dylib

317: libsystem_pthread.dylib: /usr/lib/system/libsystem_pthread.dylib

318: QuickTime (2826.17 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

319: DictionaryServices (208 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices

320: CoreWiFi (200.21.1 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi

321: libresolv.9.dylib: /usr/lib/libresolv.9.dylib

322: libkeymgr.dylib: /usr/lib/system/libkeymgr.dylib

323: Marco (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco

324: liblangid.dylib: /usr/lib/liblangid.dylib

325: Shortcut (2.6 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut

326: CoreVideo (117.2 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

327: ServiceManagement (2.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment

328: CarbonSound (4.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound

329: libbz2.1.0.dylib: /usr/lib/libbz2.1.0.dylib

330: QuickLook (622.7 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook

331: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib

332: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

333: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

334: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib

Operating System Information

Operating System: Mac OS X 10.9.2 (Build 13C64)

CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz

gestaltPhysicalRAMSizeInMegabytes err = 0, result = 2048 MB

gestaltSystemVersion err = 0, result = 0x1092

Screen: 1680 x 1050, depth = 32, ltbr = 0, 0, 1050, 1680

Microsoft Application Information:

Error Reporting UUID: 6D4B75A2-B172-4ABF-8AE4-6A9434171FF2

Time from launch: 7 hours, 57 minutes, 42 seconds

I hope this helps.

Brian

Total errors on this client: 26

Thank you. It's crashing in the PrintFab PDE. Is that something you can remove?

You said it's crashing in the PrintFab - I recall that's a printer driver from some time ago, not in use now, so I'll try and find and remove it and come back to you. Thanks. And that was so quick of you. Brian

I hope that's the issue. Happy to help.

I'm looking for PrintFabPDE, it's not showing in Spotlight. I've done a quick internet search and someone suggested EasyFind 4.9.2 but that'll cost me $29.99 to download. I put the PrintFab application in Trash but that made no difference so I suspect PrintFabPDE is lurking in a Microsoft Word 2011 folder somewhere but I say it's not showing up as PrintFab PDE or PrintFabPDE.  I'll carry on searching but you may have a good suggestion.

Try looking in the /Libray/Printers folder - there may be something there that're related to PrintFab.