HT203887: Reset the Lockdown folder in iTunes

Learn about Reset the Lockdown folder in iTunes

Brod262

Level 1 (0 points)

Q: Deleting the Lockdown Folder didn't work

After reviewing several answers regarding the deletion of the lockdown folder to resovle the invalid response popup when plugging in my iPhone to my PC, this didn't work. Now after rebooting and plugging in the latest popup is a new error code. Anyone have any new ideas to try to get my iPhone working with my iTunes on my PC? Thanks for any help!

iPhone 5, Windows 7

Posted on Jan 8, 2014 1:06 PM

I have this question too

Q: Deleting the Lockdown Folder didn't work

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by norm123,

norm123 Jan 10, 2014 2:49 PM in response to Brod262
Community Specialists

Jan 10, 2014 2:49 PM in response to Brod262

Hello Brod262

There are some other options for troubleshooting in the article below, you may need to try on another computer or on a different user.

iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529

Regards,
-Norm G.
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HT203887: Reset the Lockdown folder in iTunes

Q: Deleting the Lockdown Folder didn't work

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by norm123,

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