Skip navigation

iTunes store account hacked

662533 Views 1,939 Replies Latest reply: Apr 13, 2014 10:39 PM by Chris CA RSS Branched to a new discussion.
  • MadMacs0 Level 4 Level 4 (3,315 points)
    Currently Being Moderated
    Jan 10, 2014 11:56 PM (in response to SC0TY999)

    SC0TY999 wrote:

     

    Apple you're seriously incompetent I don't think you're responsible enough to be holding people's sensitive information!!!!

    You do realize this forum is for users, so you need to find another means of communicating directly with Apple.

  • SC0TY999 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 11, 2014 1:39 AM (in response to MadMacs0)

    I'm heading over to the Apple store soon (Today), see what they have to say for themself!

  • Basexperience Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jan 11, 2014 3:53 AM (in response to SC0TY999)

    When you do, please point them to this discussion - it's amazing how many people have had their account compromised from Taiwan: it's no coincidence.

     

    I doubt you will get much beyond their usual stock suggestions for improving security -

     

    1. Change apple ID password - using highly random and secure password

    2. Change passwords on all associated email accounts - again with highly secure password

    3. Enable 2-factor auth on your apple ID account.

     

    If you do get some other details, or the guys in the apple store let slip that this is more widespread and they've seen more people report it to them, please come back and tell us.

     

    My wife's account hasn't been compromised since we changed the password, she's still got to enable 2 factor auth though. I've already done it, it's not tricky and it doesn't make anything awkward to use.

  • Smr127 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 14, 2014 8:50 PM (in response to stereocourier)

    Has anyone had any problem with banking apps? Or credit cards associated with their accounts?

  • MadMacs0 Level 4 Level 4 (3,315 points)
    Currently Being Moderated
    Jan 14, 2014 10:45 PM (in response to Smr127)

    Smr127 wrote:

     

    Has anyone had any problem with banking apps? Or credit cards associated with their accounts?

    What do you mean by problem? If you think you are having a problem with something then this extremely old thread is that last place you should be posting. Start a new thread and describe your problem in detail and you will get far more help.

  • Basexperience Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jan 14, 2014 11:00 PM (in response to MadMacs0)

    Being haughty and dismissive usually helps. If you read the thread you'd know this thread is a continuing attempt to collate apple ID compromises from Taiwan, and it's had updates every week since it was started, hence you could call it "old".

  • Basexperience Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jan 14, 2014 11:01 PM (in response to MadMacs0)

    Then again, you might have a point.

  • njb72 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 14, 2014 11:09 PM (in response to Basexperience)

    I completely agree. So rude and unhelpful.

  • Smr127 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 14, 2014 11:10 PM (in response to Basexperience)

    No there are no problems with my accounts. It was a question asking if anyone has had problems. I'm just wondering how much access can be gained.

  • Smr127 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 14, 2014 11:20 PM (in response to MadMacs0)

    As for my account...I have a nickname I didn't create and a change of address. Not too much to be alarmed about but it did get me thinking.

  • MadMacs0 Level 4 Level 4 (3,315 points)
    Currently Being Moderated
    Jan 14, 2014 11:26 PM (in response to Smr127)

    For others, I've been following this conversation for over three years and believe I know exactly what it's about, but I don't understand what was meant by "banking apps"

    Smr127 wrote:

     

    No there are no problems with my accounts. It was a question asking if anyone has had problems. I'm just wondering how much access can be gained.

    So are you referring to on-line access to a banking account using a browser or some specialized application? The only currently known way to gain access to privacy information from either of those would be to gain physical access to a computer and install a keylogger along with the means to retrieve such informaiton. A more common way to harvest this information is by sending a phishing e-mail linked to a fake bank page and having the enter his login information. Such e-mails have been spotted for almost every bank in the world along with fake iCloud, AppleID, etc. phishing e-mails.

  • MadMacs0 Level 4 Level 4 (3,315 points)
    Currently Being Moderated
    Jan 14, 2014 11:29 PM (in response to Smr127)

    Smr127 wrote:

     

    As for my account...I have a nickname I didn't create and a change of address. Not too much to be alarmed about but it did get me thinking.

    So you are saying you were notified that changes were made to your account that you didn't make? If so you need to contact the bank immediately and get that taken care of.

     

    or are you talking about your iTunes account. That would almost certainly mean it's been hacked and used to purchase something with somebody elses credit card.

  • Smr127 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 15, 2014 12:03 AM (in response to MadMacs0)

    I see when I sign into my apple account it shows the apps I have on my phone. One of them for banking. Is there any way that someone would be able to see my (bank)account info from my apple account? Eg. Card number and password.

    I haven't responded to emails asking for any type of personal info. I wasn't notified of any changes to my Apple account but would they if they assumed it was me.

    The only reason I ever noticed this was, shortly after I synced my phone with my home computer I saw in phone settings "personal hotspot". I'll be the first to say that I know VERY little when it comes to my phone but anyway when I looked there, it had a password. I told myself that it's just something that's been preselected by Apple but I wanted to check my AppleID anyway and that's when I noticed the change of address and nickname.

  • MadMacs0 Level 4 Level 4 (3,315 points)
    Currently Being Moderated
    Jan 15, 2014 12:22 AM (in response to Smr127)

    Smr127 wrote:

     

    I see when I sign into my apple account it shows the apps I have on my phone. One of them for banking. Is there any way that someone would be able to see my (bank)account info from my apple account? Eg. Card number and password.

    No.

    I wasn't notified of any changes to my Apple account but would they if they assumed it was me.

    Normally you would be notified.

    The only reason I ever noticed this was, shortly after I synced my phone with my home computer I saw in phone settings "personal hotspot". I'll be the first to say that I know VERY little when it comes to my phone but anyway when I looked there, it had a password. I told myself that it's just something that's been preselected by Apple

    I'll let somebody with an iPhone familiar with using the personal hotspot, but Apple is not in the habit of preselecting passwords that would be different from your login or AppleID password.

    I wanted to check my AppleID anyway and that's when I noticed the change of address and nickname.

    Not good, but I'm a bit confused now. Where are you seeing the AppleID information? Is it in your iTunes store account or your iCloud or AppStore account. They can be the same but need not be.

  • Smr127 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 15, 2014 12:37 AM (in response to MadMacs0)

    Sorry. It's the iTunes Store. I thought they were all linked. Is there more passwords I should be changing with apple? The password for personal hotspot was just on my phone...not my iTunes account.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (39)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.