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All replies
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Helpful answers
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Jan 11, 2014 9:40 AM in response to Cabetinhoby thetrace70,★HelpfulHi,
I have a similar problem. I bought a second hand iphone 4 and it was reset. However, it is still linked to the original owners apple ID because they apparently have find my iphone activated. I have contacted them through the site I bought it from but they won't reply so I cannot use the website you suggested since I don't have thier password.
Any ideas how I can unlink this thing from their apple ID and activate it as mine?
Trace
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Jan 11, 2014 9:50 AM in response to thetrace70by KiltedTim,★HelpfulYou can't. The fact that the seller won't respond is a good indication that it is probably stolen. If you can't get your money back, turn it over to the police. There is no way to bypass the activation lock.
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Jan 11, 2014 10:16 AM in response to KiltedTimby thetrace70,So what if I take it to the apple store? Surely they can do this for me.
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Jan 11, 2014 10:18 AM in response to thetrace70by KiltedTim,No. They can't and they won't. Not unless you have the ORIGINAL bill of sale from Apple or an authorized distributor. It's a stolen phone. Turn it over to the police.
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Jan 11, 2014 10:24 AM in response to KiltedTimby thetrace70,I doubt that it is stolen. When it arrived it had a passcode on it and the seller did give me that. So how would they have known that if it was stolen?
However, there must be a way to do this. Pretty poor system if this cannot be done by apple.
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Jan 11, 2014 10:33 AM in response to thetrace70by Meg St._Clair,thetrace70 wrote:
However, there must be a way to do this. Pretty poor system if this cannot be done by apple.
Yes, Apple can undo it. However, they will only do so if you can provide proof that you are the original owner of the phone.
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Jan 11, 2014 10:34 AM in response to thetrace70by KiltedTim,You're being naive. Just accept reality and move on.
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Jan 11, 2014 10:39 AM in response to thetrace70by KiltedTim,No. I'm realistic. You, on the other hand, have apparently decided to reject reality and substitute your own.
You bought a stolen phone. It's a brick now. The fact that the seller won't respond to you should be a clue.
Apple won't help you. There is nothing you can do about it. Turn it over to the police. Give them all the information you can about who you bought it from, and go buy a phone you can use.
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Jan 11, 2014 10:40 AM in response to iMurad07by ianfromusa,What i would do is put it in Recovery Mode and restore.
How to put in Recovery Mode:http://support.apple.com/kb/ht1808
Just click restore, and wait for it to be complete. It might take a while.
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Jan 11, 2014 11:43 AM in response to ianfromusaby Meg St._Clair,ianfromusa wrote:
What i would do is put it in Recovery Mode and restore.=
Recovery Mode will NOT remove Activation Lock.
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Jan 11, 2014 12:14 PM in response to Meg St._Clairby thetrace70,You are right that won't fix my particular problem but at least they tried to help and were not rude. I thought this was a support forum afterall.
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Jan 11, 2014 12:21 PM in response to thetrace70by KiltedTim,It's not a matter of being rude. We're telling you the truth. There is no way to bypass activation lock. If the seller can't or won't unlock the phone, then it's a brick.