daniellaelizabeth

Q: restore macbook to original factory settings

How do i restore my macbook to its original factory settings? I dont have a disk but to my understanding i don't need one, and i can do with out it. can anyone help with this?

MacBook, Mac OS X (10.5.8)

Posted on Oct 3, 2012 8:14 AM

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Q: restore macbook to original factory settings

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  • by cpkapple,

    cpkapple cpkapple Jan 8, 2014 11:42 AM in response to Kappy
    Level 1 (0 points)
    Jan 8, 2014 11:42 AM in response to Kappy

    Hi,

     

    I got used MBP recently and tried disk utility to wipe out HD for new installation.

    Well, I am new to MAC world and I didn't prepare for any consequeces.

    While trying to reinstall it, it got stuck on the "verifying eligibility" stage.

     

    I went to app store and purchased new copy of OS X Lion.

    Is it possible for me to use the USB drive to reinstall OS on wiped out HD using disk utility?

     

    Thanks.

  • by K Shaffer,

    K Shaffer K Shaffer Jan 8, 2014 11:52 AM in response to cpkapple
    Level 6 (14,328 points)
    Desktops
    Jan 8, 2014 11:52 AM in response to cpkapple

    Did you see if the instructions noted by DiNicola earlier in this thread were of help, as they worked for others with a MB/Pro...?

     

    a link to that section: https://discussions.apple.com/message/20800560#20800560

     

    The computer may have to be running a  previous system before it can upgrade; or restored from a Recovery partition, if the computer had or still has it on the hard disk drive. There is a way to try & start from that, but I don't remember because it's not applicable to my antique Macs. See if the link helps.

    Some details get mixed up. Sorry! LOL

     

    Good luck & happy computing!

  • by GadgetGal08,

    GadgetGal08 GadgetGal08 Jan 11, 2014 3:09 PM in response to K Shaffer
    Level 1 (0 points)
    Jan 11, 2014 3:09 PM in response to K Shaffer

    I am returning an open box purchase (decided a prefer new). I went through the steps and all is fine except... when I set up the openbox, I upgraded to Mav. In doing a recovery, I had to signin w/my Apple ID.

     

    Any idea what I can do to make sure there's no trace of my Apple ID when I return the laptop?

     

    Thanks!

  • by K Shaffer,

    K Shaffer K Shaffer Jan 11, 2014 3:16 PM in response to GadgetGal08
    Level 6 (14,328 points)
    Desktops
    Jan 11, 2014 3:16 PM in response to GadgetGal08

    That's a fair enough question, and quite honestly

    I do not know. But would suggest you call Apple

    Sales Support, or an Apple Store, or the reseller

    you bought the open stock product from, and

    tell them you want to remove all your Apple ID

    and residuals from there before you return it.

     

    And ask if you bring it in, can they help.

    http://www.apple.com/support/contact/

     

    If you are taking it to a real Apple Store, or an

    authorized reseller with a product specialist,

    someone there should be able to help do this.

    Call ahead, to tell them what you need.

     

    Sorry to not be of more help.

    Good luck & happy computing!

  • by rusty_v,

    rusty_v rusty_v Mar 10, 2014 10:11 PM in response to daniellaelizabeth
    Level 1 (0 points)
    Mar 10, 2014 10:11 PM in response to daniellaelizabeth

    Here is a link from apple. Hope it helps.

     

    http://support.apple.com/kb/PH11273

  • by Lorreta,

    Lorreta Lorreta Mar 11, 2014 4:35 AM in response to DiNicola
    Level 1 (0 points)
    Mar 11, 2014 4:35 AM in response to DiNicola

    Hi DiNicola,

     

    I was just wondering what happened to your itunes account etc, if you synced everything to the computer did your iphone/ipad/ipad want to clear the contents on the phone or did everything remain the same when you transferred to your new laptop.

     

    Thanks

  • by jhadari,

    jhadari jhadari Mar 18, 2014 3:02 PM in response to DiNicola
    Level 1 (0 points)
    Mar 18, 2014 3:02 PM in response to DiNicola

    Thanks DiNicola - I followed your instructions on my old Macbook Pro so that I could gift it to my son.

    Originally had Leopard, but I upgraded along the way. I was able to erase and restore with Lion, which should be fine for my kid's needs. Thanks.

  • by Sarrangbogi,

    Sarrangbogi Sarrangbogi Apr 24, 2014 12:51 PM in response to Kappy
    Level 1 (0 points)
    Apr 24, 2014 12:51 PM in response to Kappy

    i reset my computer everytime  it starts to run slow, whe i reset it then my computer acts like a brand new computer with great speed and all that jazz

  • by RespectTheBlue,

    RespectTheBlue RespectTheBlue May 31, 2014 4:25 PM in response to daniellaelizabeth
    Level 1 (0 points)
    May 31, 2014 4:25 PM in response to daniellaelizabeth

    http://www.apple.com/osx/recovery/ much easier than everything he listed.

  • by meana717,

    meana717 meana717 Jun 11, 2014 6:11 PM in response to DiNicola
    Level 1 (0 points)
    Jun 11, 2014 6:11 PM in response to DiNicola

    This worked perfectly! Thank you so much!!

     

    Had just bought a MacBook Pro off of someone and they didn't restore it, I wanted to just wipe out all their stuff and start over and this was exactly what I needed in order to do so!!!

  • by murmyk,

    murmyk murmyk Sep 12, 2014 7:14 AM in response to DiNicola
    Level 1 (0 points)
    Sep 12, 2014 7:14 AM in response to DiNicola

    I tried this (and I dont have the original CD) it doesnt work. Since the latest ox was on there (mavericks) and I didnt have a cd for my macbook (2011). so I'm not sure what to do next.

  • by gracek65,

    gracek65 gracek65 Oct 17, 2014 4:33 PM in response to DiNicola
    Level 1 (0 points)
    Oct 17, 2014 4:33 PM in response to DiNicola

    I know this is old, but it worked for me too. Thankful I found this.

  • by AllieMcD,

    AllieMcD AllieMcD Nov 6, 2014 5:17 PM in response to jinhr
    Level 1 (0 points)
    Nov 6, 2014 5:17 PM in response to jinhr

    Hi there, i tried this but it only came up with Macintosh HD not recovery. What do i do? Cause I've just brought MacBook Pro off someone and want to reset to factory settings.

    please help!!

  • by denisps,

    denisps denisps Dec 24, 2014 11:01 AM in response to daniellaelizabeth
    Level 1 (0 points)
    Dec 24, 2014 11:01 AM in response to daniellaelizabeth

    Wow, this forum is very helpfull... Especially those that say it's impossible and suggest to authenticated every program manually...

     

    It's simple really. There are 3 options:

    1. Use build-in recovery, if available.

    2. Get Mac OS X disk and re-install the OS.

    3. (The simplest) Create a new admin account, log into it and remove all the other accounts without saving data.

  • by alphapuppy,

    alphapuppy alphapuppy Jan 23, 2015 7:51 PM in response to denisps
    Level 1 (0 points)
    Jan 23, 2015 7:51 PM in response to denisps

    I had a super old version of snow leopard so bought the version 10.6.3 to upgrade. I tried to follow diNicola's instructions, as it seems a lot of people were having success with that, but after installing the new OS, it just brought me to my regular welcome page, with no recovery option. I tried Command+R while restarting and that didn't seem to work either. Sorry for being a dunce, but how do I delete the existing accounts and create a new blank admin account?

    Thank you!

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