HT203516: Get help creating an iCloud backup

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Kimberlyf225

Q: my ipad mini is stuck with the message on the screen 'this ipad hasn't been backed up in 5 weeks.  Backups happen when this ipad is plugged in, locked, and connected to Wi-Fi' with OK button.  If you click button nothing happens and I can't move anywhere

Ipad mini is stuck with the message 'this ipad hasn't been backed up in 5 weeks....' if you click the OK button nothing happens, cannot get rid of the message and cannot even power off b/c the message is on the screen.

 

The ipad had not been backed up b/c it kept saying not enough storage available

iPad, ipad mini

Posted on Jan 12, 2014 5:54 AM

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Q: my ipad mini is stuck with the message on the screen 'this ipad hasn't been backed up in 5 weeks.  Backups happen when this i ... more

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  • by stedman1,

    stedman1 stedman1 Jan 12, 2014 5:56 AM in response to Kimberlyf225
    Level 9 (73,927 points)
    Apple Watch
    Jan 12, 2014 5:56 AM in response to Kimberlyf225

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.

     

    No content is affected by this procedure.