Q: My MacBook suddenly started running slow
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Jan 13, 2014 2:23 PMby geneaholik,Hi Lex,
Thought I'd toss this in.
I upgraded my phone this afternoon. No longer have Motorola Droid Razr so I went into my Library to remove Motocast. I uninstalled it, went to empty the recycle bin and it said there were 4,099 files to delete in the recycle bin. All Motocast.
Your thoughts?
Is this something that I should maybe keep?
Thanks again,
Gen
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Jan 14, 2014 12:13 AMby Lexiepex,Good !, please make a new etrecheck list for me.
Trash: It is not all Motocast probably, but there are always files that are removed from caches by the cleaning of OSX itself. But an app is more like a folder, there are lots and lots of files (like routines or so) inside on different levels. It may well be Motocast alone. To see for example in Finder go to an app in Applications, then CTL-click and choose "show contents" and so on and you see that an app is just a collection of files on different levels (be careful not to damage anything), and then there also invisible files.
If the Trash will not empy do a secure empty and after that logout then login in your account, (or the other way around, logout then in and then epmty trash).
Lex
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Jan 14, 2014 9:11 PMby geneaholik,Good evening,
I was able to get Motorola Support on Chat and they said it would simply take time for the files to be deleted. Take time it did, nearly two hours for the recycle bin to empty.
This machine is back to proper speed, no delays thank you so much!
Here's the latest etrecheck.
Hardware Information:
MacBook Pro (15-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,1
1 2.6 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Intel HD Graphics 4000 - VRAM: 512 MB
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:26:16
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 749.3 GB (620.55 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Kernel Extensions:
Problem System Launch Daemons:
[not loaded] ftp-proxy.plist 3rd-Party support link
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.adobe.SwitchBoard.plist 3rd-Party support link
[loaded] com.google.keystone.daemon.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[loaded] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
[loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link
[loaded] com.wacom.pentablet.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.amazon.cloud-player.plist 3rd-Party support link
[loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
SpyderUtility
EpsonLowInkReminderAgent
BambooCore
Internet Plug-ins:
o1dbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
AmazonMP3DownloaderPlugin1017277: Version: AmazonMP3DownloaderPlugin 1.0.17 3rd-Party support link
AmazonMP3DownloaderPlugin1017287: Version: AmazonMP3DownloaderPlugin 1.0.17 3rd-Party support link
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 3rd-Party support link
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.1
googletalkbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
User Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
3rd Party Preference Panes:
PenTablet 3rd-Party support link
Flash Player 3rd-Party support link
Bad Fonts:
None
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% EtreCheck
0% WebProcess
0% Safari
0% mds
Top Processes by Memory:
410 MB WebProcess
205 MB Safari
164 MB mds
66 MB WindowServer
66 MB Finder
Virtual Memory Information:
5.63 GB Free RAM
1.25 GB Active RAM
273 MB Inactive RAM
868 MB Wired RAM
348 MB Page-ins
0 B Page-outs
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Jan 15, 2014 9:11 AMby geneaholik,Spyder is the only tool that has nearly identical color protocols with the two print labs I use.
Until I find something as reliable and accurate when it comes to image 'love' I'll keep it.
Bamboo is a pen tablet I use in editing. Much more accurate and easy on the hand than a mouse.
Gen
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Mar 13, 2016 7:55 AMby userremoved,Please help! I have this same issue as well!
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:21:20
Disk Information:
ST9500325ASG disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (420.57 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Kernel Extensions:
Problem System Launch Daemons:
[not loaded] ftp-proxy.plist 3rd-Party support link
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
Launch Agents:
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
SleepTime
iTunesHelper
BitTorrent
Internet Plug-ins:
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Bad Fonts:
None
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
100% iTunes
3% WindowServer
3% EtreCheck
1% BitTorrent
1% ps
Top Processes by Memory:
123 MB iTunes
102 MB Google Chrome
82 MB mds
61 MB Google Chrome Helper
61 MB Finder
Virtual Memory Information:
1.97 GB Free RAM
958 MB Active RAM
146 MB Inactive RAM
974 MB Wired RAM
404 MB Page-ins
0 B Page-outs
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Jan 18, 2014 1:07 AMby Lexiepex,@brz4
Nothing serious in this list.
Some advice:
1. Uninstall Sleeptime.
2. Remove Bittorrent from SystemPreferences/Users&Groups/LoginItems , remove with the minus sign. You should start it when needed only, after that Quit (from the menu).
You know that torrent downloading can be illegal.
3. Java is not installed, so you can remove the Java plugin: In Finder go to Macintosh HD /Library/InternetPlugins folder and delete the JavaAppletPlugin
4. In Finder go to yourname /Library/LaunchAgents folder and delete com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist (this is one entry).
5. Empty the trash bin.
6. Make a backup plan (on a different disk).
7. Make a backup plan (on a different disk).
8. Make a backup plan (on a different disk).
and so on....
When you still have this "same issue" after this: it is not because of too less ram, nor too less space on disk.
Then you can do a SMC reset and a PRAM reset:
SMC: http://support.apple.com/kb/ht3964
PRAM: http://support.apple.com/kb/ph4405
Lex
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Jan 21, 2014 11:46 AMby die angie,Hi there,
i have been having the same problem, started a new discussion: https://discussions.apple.com/thread/5812028
Looking forward to your support.
thank you
Angie
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Jan 22, 2014 7:53 AMby meotraju,@lex. care to help me?
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:42:21
Disk Information:
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Mac Meo (disk0s2) /: 499.25 GB (83.9 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.adobe.SwitchBoard.plist 3rd-Party support link
[not loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link
User Launch Agents:
[loaded] com.google.keystone.agent.plist 3rd-Party support link
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
User Login Items:
iTunesHelper
Mail
Internet Plug-ins:
SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 Cannot contact Adobe
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
FUSE for OS X (OSXFUSE) 3rd-Party support link
Growl 3rd-Party support link
Bad Fonts:
None
Old Applications:
None
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Mac Meo: Disk size: 464.96 GB Disk used: 386.82 GB
Destinations:
TOSHIBA EXT [Local] (Last used)
Total size: 465.13 GB
Total number of backups: 7
Oldest backup: 2013-10-28 19:45:25 +0000
Last backup: 2014-01-15 10:59:49 +0000
Size of backup disk: Too small
Backup size 465.13 GB < (Disk used 386.82 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
6% WindowServer
4% Google Chrome
1% EtreCheck
0% hidd
0% Memory Clean
Top Processes by Memory:
156 MB Finder
156 MB com.apple.IconServicesAgent
115 MB com.apple.WebKit.WebContent
106 MB mds_stores
98 MB Google Chrome
Virtual Memory Information:
4.36 GB Free RAM
2.36 GB Active RAM
451 MB Inactive RAM
855 MB Wired RAM
922 MB Page-ins
0 B Page-outs
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Jan 22, 2014 8:10 AMby Lexiepex,Well, here are a few thoughts:
1. Get rid of CleanMyMac ! Uninstall it. Does not do anything for you and interferes with OSX. It is even dangerous when you use some of the "cleaning" possibilities, like remove unused languages, and getting rid of parts of applications.
2. Uninstall Growl, Notifications in Mavericks are better.
3. Uninstall Macfuse.
4. Uninstall Chrome: a memory leaking app. Safari is safer and better.
5. It seems you do not have Java installed, so I suppose the Java Applet Plugin is a leftover:
In Finder go to Yourdisk (Meo) /Library/InternetPlugins and delete JavaAppletPlugin .
6. In Finder go to yourdisk /Library/LaunchDaemons and delete
com.adobe.SwitchBoard.plist
7. Restart, empty the Trash bin.
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Jan 22, 2014 8:40 AMby Anwarbahir,do you mind to help me too ? @lex
my mac running very slow especially when i run photoshop or autocad
Hardware Information:
MacBook Pro (15-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
NVIDIA GeForce GT 650M - VRAM: 512 MB
Intel HD Graphics 4000 - VRAM: 384 MB
System Software:
Mac OS X 10.7.3 (11D2097) - Uptime: 0 days 0:50:50
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (138.14 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. iPad
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Kernel Extensions:
Startup Items:
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
Problem System Launch Daemons:
[not loaded] ftp-proxy.plist 3rd-Party support link
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
User Login Items:
WEject
Dropbox
BambooCore
Internet Plug-ins:
SpeedDownload Browser Plugin: Version: 2.0.1 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.1
AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 11.0.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 14.8.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Bad Fonts:
None
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
3% WebProcess
2% EtreCheck
1% Safari
1% activitymonitord
Top Processes by Memory:
246 MB WebProcess
156 MB Safari
102 MB WindowServer
66 MB Finder
49 MB mds
Virtual Memory Information:
1.63 GB Free RAM
1.25 GB Active RAM
388 MB Inactive RAM
747 MB Wired RAM
632 MB Page-ins
0 B Page-outs
