Klompy
Level 1 (0 points)

Q: iTunes U download problems

When I press the download button on the video I want to download on iTunes U it does not show the stop button, but the space remains empty, and then shows the download button again. I have tried several many solutions but to no avail. I have done a hard re boot, uninstalled and reinstalled the app, clearing up space etc.

iPad 2, iOS 7.0.4

Posted on Jan 8, 2014 7:28 AM

by BRoss.00,Solvedanswer
BRoss.00 BRoss.00
Level 1 (10 points)
A:

I'm having the exact same issue (cloud download icon disappears when tapped, no status / stop icon shows, and after a brief pause of 10 seconds or so the cloud download icon reappears).  I'm using an iPad Mini Retina.  It only appears to happen on iTunes U course videos.  I am able to download PDF content associated with the course. One other note - it only began happening about a week ago.

 

I have two workarounds for the course I'm taking, that aren't ideal. 

 

1) In the catalog there is also a 'collection' which is just the video series.  I'm able to download the series.  Unfortunately, the annotations and notes I've taken in videos show.

 

2) When I have an internet connection I'm able to stream the videos.  Unfortunately this isn't ideal as I try to watch the videos on a commute.  I'd rather not eat up cellular charges when I don't have too and it becomes untenable when the train I ride passes underground.

 


Posted on Jan 15, 2014 4:40 AM

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Klompy

Q: iTunes U download problems

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  • by BRoss.00,Solvedanswer

    BRoss.00 BRoss.00 Jan 15, 2014 4:40 AM in response to Klompy
    Level 1 (10 points)
    Jan 15, 2014 4:40 AM in response to Klompy

    I'm having the exact same issue (cloud download icon disappears when tapped, no status / stop icon shows, and after a brief pause of 10 seconds or so the cloud download icon reappears).  I'm using an iPad Mini Retina.  It only appears to happen on iTunes U course videos.  I am able to download PDF content associated with the course. One other note - it only began happening about a week ago.

     

    I have two workarounds for the course I'm taking, that aren't ideal. 

     

    1) In the catalog there is also a 'collection' which is just the video series.  I'm able to download the series.  Unfortunately, the annotations and notes I've taken in videos show.

     

    2) When I have an internet connection I'm able to stream the videos.  Unfortunately this isn't ideal as I try to watch the videos on a commute.  I'd rather not eat up cellular charges when I don't have too and it becomes untenable when the train I ride passes underground.

     


  • by BRoss.00,

    BRoss.00 BRoss.00 Jan 15, 2014 7:50 AM in response to BRoss.00
    Level 1 (10 points)
    Jan 15, 2014 7:50 AM in response to BRoss.00

    A small edit.  I wrote in my first workaround:  "Unfortunately, the annnotations and notes I've taken in videos show."  This should have been:  "Unfortunately, the annotations and notes I've taken in videos do not show."