HT202649: If you can't sign in with two-step verification using your Apple ID

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lyrasp

Q: Unable to receive the verivication email from Apple

Hello, I have try to create a apple id, and using the procedure I must receive a verification email. So far I don't receive anything. The same problem has another friend of me. Does anyone know what happened, and don't receive this email?

iPhone 5s, iOS 7.0.4

Posted on Jan 15, 2014 10:27 PM

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Q: Unable to receive the verivication email from Apple

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  • by ashliefromlindon,

    ashliefromlindon ashliefromlindon Jan 16, 2014 7:00 AM in response to lyrasp
    Level 1 (100 points)
    Jan 16, 2014 7:00 AM in response to lyrasp

    You can get another verification email sent out by going to id.apple.com and logging in using Manage Apple ID.  The button will be on the first page just under your primary email.

     

    If you still don't receive it, the email may be linked to another Apple ID already.  Check any other IDs that you know of belonging to friends or family.  Your email could be linked as a secondary or rescue email.  If so, remove it and request the verification email from your account again.

     

    If the prior steps still do not get the email to you, call Apple directly and ask for Account Security.  They can usually force the email to be sent if they can verify your identity as the account owner.  The verification is usually just answering your security questions, giving details about the credit card linked to the account, or confirming a code sent out to your devices.

     

    Good luck!