HT5312: Rescue email address and how to reset Apple ID security questionsLearn about Rescue email address and how to reset Apple ID security questions
Currently Being ModeratedJan 17, 2014 11:34 AM (in response to hamody9222)
Currently Being ModeratedJan 17, 2014 12:58 PM (in response to hamody9222)
You won't be able to add a rescue email address until you can answer your questions, from the HT5312 page that you posted from :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
You will need to contact iTunes Support / Apple in your country to get your questions reset, which you can do via one of the links that Niel gave e.g. http://support.apple.com/kb/HT5699 or http://support.apple.com/kb/HE57 or