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My iPad can't Connect to iTunes Store/AppStore

474502 Views 354 Replies Latest reply: Mar 30, 2014 11:05 AM by GameMavrick RSS
  • safmsh Calculating status...
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    Dec 4, 2013 8:21 PM (in response to moucha)


    i have the same problem.

    this link is good

    but I don't want update my iOS and someone said "that may be problem."

  • orangebeef Calculating status...
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    Dec 7, 2013 2:55 AM (in response to safmsh)

    So after trying everything I found online with no success I got my iPad to connect but removing ("forgetting") my wifi network. Then I used my phone to create a wireless hotspot and joined that. Once I was on the hotspot's network iTunes loaded no problem. Then (leaving iTunes up in the background) I rejoined my home wifi network and everything seems to be working fine.


    The wifi network isn't the problem but for some reason it appears that iTunes needs to be tricked into getting past whatever issue it has connecting and switching networks did the trick for me.  If you don't have the ability to set up another network it might be worth going to a coffee shop or a friend's house to see if you can connect by switching networks.  Good luck.

  • chris.goes Calculating status...
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    Jan 2, 2014 9:02 AM (in response to lowsphere)

    I tried every tip here and nothing worked. So I decided to make an attempt: turn off my Ipad and then turn on... and it WORKED... so it's a Hot Tip and easy to try...

  • Ziggert Calculating status...
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    Jan 5, 2014 6:25 AM (in response to TeenTitan)

    Thank you, disabled restrictions, works perfectly. Signed into iturnes, downloaded apps.

  • markfromsk Level 1 Level 1 (0 points)
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    Jan 17, 2014 12:15 PM (in response to lowsphere)

    I was getting "Cannot connect to iTunes" error on my ipad

    I couldnt sign into my Apple ID.. it would just sit there and time out.



    I tried a few things (dns, hard reset, changing the time) but none of that worked.


    What worked for me was General>Reset>Reset Network Settings

  • ChristiGal Calculating status...
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    Jan 18, 2014 6:40 AM (in response to chris.goes)


  • anubhavv Calculating status...
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    Mar 8, 2014 12:50 PM (in response to lowsphere)

    After trying everything available on web. Setting DNS worked for me. Thanks!

  • NDDAVID Calculating status...
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    Mar 22, 2014 4:48 AM (in response to lowsphere)

    I tried the DNS to, also tried and tried to reset network settings. Nada. But then I saw somewhere about the date being important. I found that the date on my iPad was set in the past. I corrected it and hey presto, App Store working again ; )

  • Blueberryjuice Calculating status...
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    Mar 30, 2014 5:36 AM (in response to lowsphere)

    I still can't get connected to iTunes Store to see my purchase history. This is a nightmare and I have a serious issue that needs resolving

  • GameMavrick Calculating status...
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    Mar 30, 2014 11:05 AM (in response to Blueberryjuice)

    First of all this problem only accures when you get an upgrade from apple?

    The best thing to do and that also means when you can`t get connected to the iTunes Store or anything other than that.

    You need to go on your (iPad). Go to Settings and then to General,once you are there scroll right down to the very bottom and there you will see the word Reset.

    Click on Reset.

    Then Click on the word Reset All Settings.


    Then wait for your iPad to do its job.

    Your iPad will now reboot and collect all date that you have on your iPad.

    By this time Apple iPad would be back to normal with a few new upgrades.

    Now all you need to do is reconnect to the internet and set your iPad to the setting you want and you should be ok then.

    I don`t hope this will helps because I know it will work.

    If you have any other problems feel free and let me help you solve them.


    I am just a simple Graphic Designer but I can show you a lot of easy ways to solving big problems with any gadget.

    So feel free.

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