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iCloud Email Storage Usage Not Updated

179 Views 6 Replies Latest reply: Jan 17, 2014 6:24 PM by randers4 RSS
Frank Malloy Level 2 Level 2 (350 points)
Currently Being Moderated
Jan 17, 2014 5:23 PM

To free up iCloud storage space, I deleted a lot of large emails with attachments. I emptied the Trash. Did this on Mac Mail, and confirmed the large emails were removed. However, looking at the space that Mail is using according to iCloud Preferences > Manage it has not been updated to reflect the smaller space - it's displaying exactly the same number. I got the exact amount of storage space info from Mac Mail, and confirmed it should be considerably less.


I think the iCloud storage space usage values are not being updated - it's been about 20 mins since the delete. Both the Mac and iPhone are still showing the pre-email-removal storage values.


Is this a bug? How do I get the iCloud preferences on the phone and Mac to update?


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