HT203210: AirPort: Can Connect to Base Station But Not to Internet When Using PPPoE
Learn about AirPort: Can Connect to Base Station But Not to Internet When Using PPPoE
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Helpful answers
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Jan 18, 2014 8:37 AM in response to bobzodiakby Bob Timmons,If you have not already performed a complete power cycle of your network, now would be a very good time to do this.
Power off all network devices.....in any order that you want. To power off the Time Capsule, you will need to pull the power cord from the back of the device.
Leave everything powered off a few minutes
Then, start the modem and let it run 2-3 minutes
Then, start the Time Capsule and let it run a full minute
Keep starting devices one at a time the same way until the entire network is back up
Test the network.
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Jan 18, 2014 9:30 AM in response to bobzodiakby Lyndaz,apple support just fixed this issue for me. I have IMAC and 2 macbook pros that would not connect to my wifi. Safari cache issue. I was instructed to go to folder ~/library/caches/com.apple.safari/Cache.db and move to trash. Empty trash and reboot. Works perfect now.
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Jan 18, 2014 11:06 AM in response to Bob Timmonsby bobzodiak,i had tried this earlier but it did not help. i called Apple support and they fixed the problem for me. someone had tempered with my settings on my Airport Time Capsule. i had to create a new ID in Location. works fine now. thanks for your help.