iMurad07

Q: Unlinking Apple ID from a used iPhone

Hi

 

I've bought a used iPhone from one of my friends. It has his Apple ID, and I want to unlink it. Apple's tutorial suggests that I should reset the device, but I don't want to reset it. Is there a way to unlink the Apple ID, and use mine without reset/restore the iPhone? But also, making sure that my friend's email won't be required for iOS 7 activation in the future... Please advice

 

Thanks

iPhone 5, iOS 6.0.1

Posted on Nov 27, 2013 9:44 PM

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Q: Unlinking Apple ID from a used iPhone

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  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jan 12, 2014 8:13 AM in response to thetrace70
    Level 9 (59,290 points)
    iPhone
    Jan 12, 2014 8:13 AM in response to thetrace70

    thetrace70 wrote:

     

    You are right that won't fix my particular problem but at least they tried to help and were not rude. I thought this was a support forum afterall.

    This is a technical support forum, not an emotional support forum. And Kilted Tim gave the correct information. That is the very definition of technical support.

  • by CP1024,

    CP1024 CP1024 Jan 12, 2014 2:46 PM in response to Meg St._Clair
    Level 1 (5 points)
    Jan 12, 2014 2:46 PM in response to Meg St._Clair

    Apart from itallicizing the wrong word for emphasis you fail to acknowledge the main point of the post kilted tim had a long standing history of giving snotty, and arrogant time in his posts. Although he's nicer than some "Geniuses". I'm with the trace70. Stop wasting everybody's time withall of these lame, non technical posts.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jan 12, 2014 3:03 PM in response to CP1024
    Level 9 (59,290 points)
    iPhone
    Jan 12, 2014 3:03 PM in response to CP1024

    CP1024 wrote:

     

    Apart from itallicizing the wrong word for emphasis you fail to acknowledge the main point of the post kilted tim had a long standing history of giving snotty, and arrogant time in his posts. Although he's nicer than some "Geniuses". I'm with the trace70. Stop wasting everybody's time withall of these lame, non technical posts.

    No, I italicized precisely the word I meant to. KT, based on the number of points he has, has a long history of successfully helping people. I do not see any evidence that you've managed to help nearly as many.

     

    Best of luck.

  • by oeteman,

    oeteman oeteman Jan 15, 2014 3:57 PM in response to KiltedTim
    Level 1 (0 points)
    Jan 15, 2014 3:57 PM in response to KiltedTim

    Hi there,

     

    Thought I would chime in here. I WAS able to take an Iphone I purchased on Craigslist to the Apple store, and they were able to bypass it, eventhough it was still linked to the user's Apple ID. Take a trip down to your local Apple store and you'd be suprised at their great customer service. They're always trying to help

     

    Goodluck!

  • by KiltedTim,

    KiltedTim KiltedTim Jan 15, 2014 4:15 PM in response to oeteman
    Level 9 (55,990 points)
    Mac OS X
    Jan 15, 2014 4:15 PM in response to oeteman

    For the sake of anyone who might ever have an iPhone stolen, I hope you're lying. At the very least, I hope the employee who did it gets written up, if not fired.

     

    That defeats the entire purpose of the activation lock.

  • by thetrace70,Helpful

    thetrace70 thetrace70 Jan 18, 2014 12:47 PM in response to KiltedTim
    Level 1 (10 points)
    Jan 18, 2014 12:47 PM in response to KiltedTim

    Ok so an update...

     

    I did speak to Technical Support at Apple who were very helpful, polite and gave a few suggestions for me to try. They will not bypass a linked Apple ID and quite rightly so.

     

    I have followed Apple's suggestion and now have a completely factory reset iphone which incidently was not stolen, not everyone who buys a second (or third) hand phone is handling stolen bricks.

     

    So a happy ending for me thanks to Apple's technical support

  • by ChisterMubbs ,

    ChisterMubbs ChisterMubbs Feb 1, 2014 11:24 AM in response to thetrace70
    Level 1 (0 points)
    Feb 1, 2014 11:24 AM in response to thetrace70

    @thetrace70.

     

    So what was the information they have you that allowed you to delete the old account?

     

    Cheers

     

    Glenn

  • by spyteris,

    spyteris spyteris Feb 21, 2014 12:05 PM in response to thetrace70
    Level 1 (0 points)
    Feb 21, 2014 12:05 PM in response to thetrace70

    trace70, I would love to know what was suggested by Apple on this issue also.  The original owner is known, but unwilling to go through the unlock steps on icloud.com/#find.

     

    Thanks for sharing !

  • by KiltedTim,

    KiltedTim KiltedTim Feb 21, 2014 12:13 PM in response to spyteris
    Level 9 (55,990 points)
    Mac OS X
    Feb 21, 2014 12:13 PM in response to spyteris

    If the original owner is known, but unwilling to unlock it, WHY are they unwilling to do so?

     

    If they ARE the original owner, then odds are the phone was stolen from them. Otherwise, that's a pretty darned good indication that they are NOT in fact, the original owner, but that they actually stole it.

     

    If they ARE and are unwilling to unlock it and are unwilling to give you your money back, involve the police or call a lawyer. It's not Apple's problem.

  • by Acaenum,

    Acaenum Acaenum May 4, 2014 3:30 AM in response to thetrace70
    Level 1 (0 points)
    May 4, 2014 3:30 AM in response to thetrace70

    glad you got your legit phone fixed.

    i am a victim of theft. Lost iphone4s sometime in Dec 2013, in UAE, and in Feb 2014, someone from India calls me - saying sir, i just purchased this iphone from a street vendor, and it is not allowing me to activate it. can i have your login details please.

    i did activate find iphone option and set it in lost mode, so they got my phone number.

    they offered to pay some cash (10% value) in return of the phone - as a matter of principle, i asked them to return it to the police. they called back 3 times - i stood my ground.

    it is May 2014, and i am glad my phone is a brick - if Apple ever helps them recover the phone - i will be very upset. I also keep sigining in once in month just to make sure the lost device is indeed in lost mode!

    so thank you very much Apple - keep it simple and sensible!

  • by powpee,

    powpee powpee May 18, 2014 9:26 AM in response to iMurad07
    Level 1 (0 points)
    May 18, 2014 9:26 AM in response to iMurad07

    Hey there! I apologize for butting in..but I'd like to share my own story related to this inquiry..

     

    I bought a second-hand iphone4s from a friend..indeed he had linked it to his appleid! I understand the purpose of the activation lock..discussed it with him (because it seemed like he wasn't aware about it) and asked him to activate the device for me. I was taken aback when I learned that he forgot his apple id login..I mean..who does that? One thing is u practically use everytime u buy something from iTunes or from the App Store...sigh!

     

    We tried to reset the pw but what was more depressing was that he failed multiple times up to the point where the appleid got disabled. Tried to do it for him and I've found out a few things..one, after it gor disabled signing in to appleid.apple.com would only refer u to reset pw at iforgot.apple.com and when we tried to send a password reset link to the email he indicated on his file, the site did not show to which email it was sent to..

     

    As of this writting, we are trying to crack it by answering his security questions but I fear for the worst..

    ..any thoughts guys?!

  • by KiltedTim,

    KiltedTim KiltedTim May 18, 2014 11:16 AM in response to powpee
    Level 9 (55,990 points)
    Mac OS X
    May 18, 2014 11:16 AM in response to powpee

    Yes. CALL APPLE. Speak to someone in account security. How many times does this need to be said?

  • by Dorutu,

    Dorutu Dorutu Jul 5, 2014 1:59 AM in response to KiltedTim
    Level 1 (0 points)
    Jul 5, 2014 1:59 AM in response to KiltedTim

    Its seems to be pretty logic what you are saying.

    Can i use it like an iPod ?  Can i try to downgrade it with an unofficial app ? Sorry about my english

  • by KiltedTim,

    KiltedTim KiltedTim Jul 5, 2014 4:59 AM in response to Dorutu
    Level 9 (55,990 points)
    Mac OS X
    Jul 5, 2014 4:59 AM in response to Dorutu

    No. You can not do anything with it other than use it as a paper weight or doorstop.

  • by Bjean71,

    Bjean71 Bjean71 Jul 16, 2014 12:51 PM in response to iMurad07
    Level 1 (0 points)
    Jul 16, 2014 12:51 PM in response to iMurad07

    Okay, what are you to do if the previous owner is deceased?  I got this phone from his wife - she doesn't know any of his passwords or anything, he was the one that purchased them from AT&T over the phone.... Then what do you do??

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