HT201519: Update the software on your AirPort base station

Learn about Update the software on your AirPort base station
Silvertongue

Q: Iphone won't connect to our home wifi

Since last updating our phones to IOS 7.0.4, my wifes and my phones will not find the wifi in our home.  They find wifi everywhere else just not from my airport.  I have updated the firmware on the airport and it works fine with all our other devices.  (Computers, ipads, etc) just not our phones.  I've tried resetting network settings and typing the wireless network and password in manually but all to no avail.  We have gone over our limit on data on our phone service now.  We have 2 iphone 4 (neither of which will find the network) and a  3rd generation airport extreme 802.11n all with current up to date software.  Can anyone provide any solutions?

iPhone 4, iOS 7.0.4

Posted on Jan 18, 2014 2:14 PM

Close

Q: Iphone won't connect to our home wifi

  • All replies
  • Helpful answers

  • by Bob Timmons,

    Bob Timmons Bob Timmons Jan 18, 2014 3:45 PM in response to Silvertongue
    Level 10 (105,163 points)
    Wireless
    Jan 18, 2014 3:45 PM in response to Silvertongue

    You may have better luck posting in the iPhone support area.....where the iPhone experts hang out. It is clear that the AirPort router is working correctly since other devices are able to connect.

     

    Our best advice from here is to try working your way through the troubleshooting guide for iOS devices to see if that will straighten things out.

     

    http://support.apple.com/kb/TS1398

     

    If still no luck, post over in the iPhone support area to let the gurus have a crack at things.

     

    Using iPhone