3 Replies Latest reply: Jan 20, 2014 8:26 AM by Andy-J-D
l1ghtdark Level 1 Level 1 (0 points)

Hi,

 

So ever since I updated to OS X Mavericks, my early 2011 Macbook Pro keeps on restarting by itself. It never had problems before the update. I notice that it usually occurs when I am plugged into to a power source, but it has done it when it is not plugged in. It can happen anywhere from none to 4-5 times a day (that's when I stop using my mac). I've already tried reinstalling mavericks, but nothing is working! 

 

Here is the error report sent by my mac. Is there anyway to resolve this? I've already brought it to a repair store (there is no Apple store where I am located) and they could not find anything wrong with my mac software/hardware and my mac has passed all of the hardware tests. Help! Thanks!!

 

Anonymous UUID:       4AFA3ACD-1F70-3360-9F9C-69F4B071983E

 

 

Mon Jan 13 19:04:01 2014

panic(cpu 2 caller 0xffffff7f8ba13fac): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a8ab9000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff80851fb6c0 : 0xffffff800a422f69

0xffffff80851fb740 : 0xffffff7f8ba13fac

0xffffff80851fb810 : 0xffffff7f8c04f53d

0xffffff80851fb8d0 : 0xffffff7f8c11bd9e

0xffffff80851fb910 : 0xffffff7f8c11bdfc

0xffffff80851fb980 : 0xffffff7f8c3955be

0xffffff80851fbab0 : 0xffffff7f8c13fd41

0xffffff80851fbad0 : 0xffffff7f8c05608d

0xffffff80851fbb80 : 0xffffff7f8c053bae

0xffffff80851fbd80 : 0xffffff7f8c054c19

0xffffff80851fbe60 : 0xffffff7f8c0001e2

0xffffff80851fbeb0 : 0xffffff7f8c60f66c

0xffffff80851fbf00 : 0xffffff7f8c60e55e

0xffffff80851fbf20 : 0xffffff800a44a15a

0xffffff80851fbfb0 : 0xffffff800a4d6aa7

      Kernel Extensions in backtrace:

         com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f8ba06000->0xffffff7f8ba18fff

            dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f8b9f0000

            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8b2c2000

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8aaba000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8b95a000

            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8ba01000

         com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8bffe000->0xffffff7f8c26cfff

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8aaba000

            dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8b9f3000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8b95a000

         com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f8c26d000->0xffffff7f8c519fff

            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8bffe000

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8aaba000

         com.apple.driver.AGPM(100.14.11)[087FCB18-55FA-300E-9D22-DDE636C74BE1]@0xffffff 7f8c60d000->0xffffff7f8c61efff

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8aaba000

            dependency: com.apple.driver.IOPlatformPluginFamily(5.5.1d27)[C86803C1-60BC-386D-9C54-2E6D7 4CCEA74]@0xffffff7f8b9c0000

            dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8b9f3000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8b95a000

            dependency: com.apple.AppleGraphicsDeviceControl(3.4.12)[C171C5AF-1BB6-385A-A4DB-3ED5626711 1E]@0xffffff7f8c609000

 

 

BSD process name corresponding to current thread: kernel_task

 

 

Mac OS version:

13B42

 

 

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide:     0x000000000a200000

Kernel text base: 0xffffff800a400000

System model name: MacBookPro6,2 (Mac-F22586C8)

 

 

System uptime in nanoseconds: 8153387093544

last loaded kext at 367077596899: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8c649000, size 65536)

last unloaded kext at 485112674216: com.apple.driver.AppleUSBUHCI          650.4.0 (addr 0xffffff7f8aff3000, size 65536)

loaded kexts:

com.apple.driver.AudioAUUC          1.60

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.driver.AppleUpstreamUserClient          3.5.13

com.apple.driver.AGPM          100.14.11

com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

com.apple.driver.AppleMikeyHIDDriver          124

com.apple.GeForceTesla          8.1.8

com.apple.driver.AppleIntelHDGraphics          8.1.8

com.apple.driver.AppleHDA          2.5.3fc1

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleMikeyDriver          2.5.3fc1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.driver.AppleSMCPDRC          1.0.0

com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9

com.apple.driver.AppleSMCLMU          2.0.4d1

com.apple.driver.AppleHWAccess          1

com.apple.driver.AirPort.Brcm4331          700.20.22

com.apple.driver.AppleMuxControl          3.4.12

com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

com.apple.driver.AppleLPC          1.7.0

com.apple.driver.AppleIntelHDGraphicsFB          8.1.8

com.apple.driver.AppleMCCSControl          1.1.12

com.apple.driver.SMCMotionSensor          3.0.4d1

com.apple.filesystems.autofs          3.0

com.apple.driver.AppleUSBTCButtons          240.2

com.apple.driver.AppleIRController          325.7

com.apple.driver.AppleUSBTCKeyboard          240.2

com.apple.driver.AppleUSBCardReader          3.3.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          35

com.apple.iokit.SCSITaskUserClient          3.6.0

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.4.0

com.apple.driver.AppleUSBHub          650.4.4

com.apple.driver.AppleFWOHCI          4.9.9

com.apple.driver.AppleAHCIPort          2.9.5

com.apple.driver.AppleUSBEHCI          650.4.1

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleACPIButtons          2.0

com.apple.driver.AppleRTC          2.0

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          2.0

com.apple.driver.AppleACPIEC          2.0

com.apple.driver.AppleAPIC          1.7

com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

com.apple.nke.applicationfirewall          153

com.apple.security.quarantine          3

com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

com.apple.iokit.IOSurface          91

com.apple.AppleGraphicsDeviceControl          3.4.12

com.apple.iokit.IOSerialFamily          10.0.7

com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8

com.apple.nvidia.classic.NVDAResmanTesla          8.1.8

com.apple.driver.DspFuncLib          2.5.3fc1

com.apple.vecLib.kext          1.0.0

com.apple.iokit.IOAudioFamily          1.9.4fc11

com.apple.kext.OSvKernDSPLib          1.14

com.apple.iokit.IOBluetoothFamily          4.2.0f6

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.iokit.IOEthernetAVBController          1.0.3b3

com.apple.driver.mDNSOffloadUserClient          1.0.1b4

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.driver.AppleHDAController          2.5.3fc1

com.apple.iokit.IOHDAFamily          2.5.3fc1

com.apple.iokit.IO80211Family          600.34

com.apple.iokit.IONetworkingFamily          3.2

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.6

com.apple.driver.AppleGraphicsControl          3.4.12

com.apple.driver.AppleSMBusPCI          1.0.12d1

com.apple.driver.IOPlatformPluginLegacy          1.0.0

com.apple.driver.IOPlatformPluginFamily          5.5.1d27

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.iokit.IOGraphicsFamily          2.3.6

com.apple.driver.AppleSMC          3.1.6d1

com.apple.kext.triggers          1.0

com.apple.driver.AppleUSBMultitouch          240.6

com.apple.iokit.IOUSBHIDDriver          650.4.4

com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0

com.apple.iokit.IOUSBMassStorageClass          3.6.0

com.apple.driver.AppleUSBMergeNub          650.4.0

com.apple.driver.AppleUSBComposite          650.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOAHCISerialATAPI          2.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IOUSBUserClient          650.4.4

com.apple.iokit.IOAHCIFamily          2.6.0

com.apple.iokit.IOUSBFamily          650.4.4

com.apple.driver.AppleEFINVRAM          2.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          2.0.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          278.10

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.AppleKeyStore          2

com.apple.driver.DiskImages          371.1

com.apple.iokit.IOStorageFamily          1.9

com.apple.iokit.IOReportFamily          21

com.apple.driver.AppleFDEKeyStore          28.30

com.apple.driver.AppleACPIPlatform          2.0

com.apple.iokit.IOPCIFamily          2.8

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

com.apple.kec.pthread          1

  • 1. Re: My Macbook Pro keeps restarting by itself
    Linc Davis Level 10 Level 10 (117,690 points)

    You have the MacBookPro6,2, the Edsel of Macs. It may have a logic-board defect covered by this recall.

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test"). Ask for it. A "Failed" result means that the fault is present. However, according to reports, some units may pass the test, and yet still be deemed eligible for repair under the program. Your experience may vary.

    Print the first page of the panic report, and the support page linked above, and bring them with you.

    Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

    The model was discontinued in February 2011, so the replacement program will be ending soon. A few units may have been sold by Apple as refurbished after that date, and they should still be covered.

    Some owners report that their unit was repaired under the program after the deadline had passed. Others report that the repair was covered by the extended warranty from a credit-card issuer. Again, your experience may vary.

    Sometimes the replacement part is also defective, so be prepared for that possibility.

    If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching.

    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

    *An SSD doesn't need to be zeroed.

  • 2. Re: My Macbook Pro keeps restarting by itself
    hands4 Level 4 Level 4 (2,215 points)

    Some people have reported that downgrading from Mavericks to the previous OS made the problem go away.

  • 3. Re: My Macbook Pro keeps restarting by itself
    Andy-J-D Level 3 Level 3 (640 points)

    This sounds like the graphics card/Main Logic Board issue Linc Davis referred to.

     

    I just sent in my mid-2010 15" MBP for the same thing.

     

    There's a looong discussion about the issue here:

    https://discussions.apple.com/message/24513688#24513688