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Thoresen65

Q: I get message iTunes is unavailable right now. Try again later.  When I play movies purchased/rented or tv shows purchased or rented everything else works.  How do I get the movies and tv shows to play?

I get a message from Apple TV that Itunes is unavailable right now.  Try again later.  I get this only when I want to play movies or tv shows.  Everything else works.  How do i fix?

AppleTV 2, iOS 6.0.2

Posted on Jan 20, 2014 11:48 AM

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Q: I get message iTunes is unavailable right now. Try again later.  When I play movies purchased/rented or tv shows purchased or ... more

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 20, 2014 2:58 PM in response to Thoresen65
    Level 10 (103,688 points)
    Apple TV
    Jan 20, 2014 2:58 PM in response to Thoresen65

    Welcome to the Apple Community.

     

    Are your Location settings correct for your iTunes Store.

     

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Restart the Apple TV (Settings > General > Restart).
    2. Restart the Apple TV by removing ALL the cables for 30 seconds.
    3. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    4. Reset the Apple TV (Settings > General > Reset > Reset all settings)
    5. Restore the Apple TV (Settings > General > Reset > Restore)